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Windows 7: BSOD 0xc2

17 Apr 2013   #1

Windows 7 Professions x64
 
 
BSOD 0xc2

I got my wife a refurb Dell Optiplex 360 and it's starting to have BSODs after just a few days. I've barely loaded any software on it, so I'm wondering what's going on. Attached is the ZIP file requested. Thanks for any help!

My System SpecsSystem Spec
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17 Apr 2013   #2

Windows 7 Professions x64
 
 

I've run the SFC /scannow and it found no problems either.
My System SpecsSystem Spec
18 Apr 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Malwarebytes Anti-Malware Free
Good and Free system security combination
information   Information
DO NOT start the free trial of MalwareBytes. Unselect the option when prompted.

  • Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. RAM - Test with Memtest86+
Note   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

Tip   Tip
Do this test overnight, before going to bed.
My System SpecsSystem Spec
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18 Apr 2013   #4

Windows 7 Professions x64
 
 

I was already a little suspicious of it going into sleep mode, and when I saw the ndis driver listed, I went and found a newer driver for the network card. I also turned off the "allow this device to wake from sleep" on the driver and so far no new crashes.
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18 Apr 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Thanks for the update. Hopefully that has fixed it.
My System SpecsSystem Spec
08 May 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Have the BSOD issues been resolved?
My System SpecsSystem Spec
17 May 2013   #7

Windows 7 Professions x64
 
 

Actually, about a week ago it got bad in a hurry and then wouldn't boot the next morning. One of the 2gb RAM sticks died completely. I've had it running on one stick for about 10 days now and no crashes, so that was most likely the problem.
My System SpecsSystem Spec
17 May 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Good news. Thanks for letting us know.

Tip   Tip

If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner
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