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BSOD in Tomb Raider-driver issue?
A couple of times in this game, although it's well over a year since the last one.
Bit of a surprise this one.
Thanks for any help and please let me know if this is the info required.
A couple of times in this game, although it's well over a year since the last one.
Bit of a surprise this one.
Thanks for any help and please let me know if this is the info required.
Hi,
From your crash dump logs:
Firstly please uninstall Alcohol 120% from your system as it uses a driverCode:Stop messages 0x00000024 Descriptive text: FAT_FILE_SYSTEM or NTFS_FILE_SYSTEM Usual cause: The hard disk is fragmented or there is excessive file I/O. This Stop error may also be cause by drive-mirroring or some antivirus software. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 24, {1904fb, fffff8800a6ff748, fffff8800a6fefa0, fffff8800150c4e3} Probably caused by : Ntfs.sys ( Ntfs!NtfsCheckpointVolume+3 )
known to cause BSOD's, STPD.sys, which is present on your system:
Start>click on Computer>Uninstall or change a program>choose Alcohol 120.
Once uninstalled please go here and remove the SPTD driver itself with this tool:
http://www.duplexsecure.com/en/downloads
WarningIf the uninstall button is grayed out when you run the program you dont need to do anything and can close the window, if it is not click it and allow it to run. DO NOT click the install button as it will install a driver known to cause BSODs onto your system.
Otherwise, go to C:\Windows\System32\drivers, look for and delete SPTD.sys manually. Reboot
Also remove Free Windows Registry repair program, windows 7 does not require such programs
and such programs may do more harm than good.
This driver is contributing to your BSOD, please update to latest version:
This weird driver Predates Win 7:Code:Faulting Driver: atikmdag.sys Dated: Wed Dec 19 20:38:55 2012 Refers to: ATI Video driver Website: AMD Catalyst (only install the Display Driver)
000 000.fcl Fri Sep 26 14:11:22 2008 (48DCDF7A)
It is related to Cyberlink PowerDVD.
Uninstall PowerDVD from your system.
Some tests to run:
Run SFC to check the integrity of all Windows 7 system files:
Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt
(Note: there is a space between SFC and /scannow)
https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Also please Run chkdsk /f/r in an elevated command prompt.
Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
At the command prompt please type: chkdsk /f/r
(Note: there is a space between chkdsk and /f/r)
https://www.sevenforums.com/tutorials/433-disk-check.html
Check and Defragment your hard drive (if needed):
https://www.sevenforums.com/tutorials/11733-disk-defragmenter-open-use.html
Post back once you have completed the above with any feedback/results
cheers
Dave
Hi Dave
Thanks for the useful feedback.
I don't have Power DVD installed which is odd.
I'm using Alcohol 120%, so that would be a tad inconvenient unless I could find a similar program.
I'll try your other suggestions and report back.
Cheers!
For the PowerDVD driver, it may be a left over driver from a previous install:
Navigate to:
C:\windows\system32\drivers
Locate 000 000.fcl and rename to 000 000.fcl.old
Reboot and see if any issues relating to PowerDVD arises.
If no issues, then go back to the driver folder and delete the file.
If issues arise, go back to driver folder and rename back to 000 000.fcl
Inconvienience is better than BSOD :) your call. (uninstall Alchohol 120% for testing regardless)
Cheers
Dave