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Windows 7: random freeze ups

12 Oct 2009   #1

Win7 RTM
 
 
random freeze ups

Hi i coped this from the event viewer I believe this is what freezes my PC up this error is allways in the log when i have to hard reset my PC after one of these crashes can someone explain what is going on and how i can fix this problem they are annoying although they don't happen all that frequently but i would like to fix the problem
-Provider[ Name] Microsoft-Windows-Kernel-Processor-Power[ Guid] {0F67E49F-FE51-4E9F-B490-6F2948CC6027}
EventID6Version0Level2Task6Opcode0Keywords0x8000000000000000-TimeCreated[ SystemTime] 2009-10-12T07:45:42.875000000Z
EventRecordID3094Correlation-Execution[ ProcessID] 4[ ThreadID] 48
ChannelSystemComputerArchangel-PC-Security[ UserID] S-1-5-18

EventData


--------------------------------------------------------------------------



-System
-Provider[ Name] Microsoft-Windows-Kernel-Processor-Power[ Guid] {0F67E49F-FE51-4E9F-B490-6F2948CC6027}
EventID6Version0Level2Task6Opcode0Keywords0x8000000000000000-TimeCreated[ SystemTime] 2009-10-11T22:05:11.484375000Z
EventRecordID2957Correlation-Execution[ ProcessID] 4[ ThreadID] 52
ChannelSystemComputerArchangel-PC-Security[ UserID] S-1-5-18

EventData


If their is more information one needs too help me let me know i am a Windows 7 noob and need to know what to do too fix this error plz help me figure this out thanks

My System SpecsSystem Spec
.

12 Oct 2009   #2

Win7x64
 
 

Quote   Quote: Originally Posted by Archangel83 View Post
Hi i coped this from the event viewer I believe this is what freezes my PC up this error is allways in the log when i have to hard reset my PC after one of these crashes ...
If you use the "Copy" button in the bottom-left of the event window to copy the contents to the clipboard, and then paste them here, the results should contain the "Description" field which should be more useful than just the cryptic numbers.
My System SpecsSystem Spec
12 Oct 2009   #3

Win7 RTM
 
 

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 10/12/2009 10:50:18 AM
Event ID: 6
Task Category: (6)
Level: Error
Keywords:
User: SYSTEM
Computer: Archangel-PC
Description:
Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>6</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-10-12T14:50:18.687500000Z" />
<EventRecordID>3486</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="44" />
<Channel>System</Channel>
<Computer>Archangel-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
</EventData>
</Event>
My System SpecsSystem Spec
.


13 Oct 2009   #4
Microsoft MVP

 
 

Quote:
Description:
Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.
Please go to ASUSTeK Computer Inc.-Support- download_item_mkt and check for BIOS/firmware updates applicable to your system. As this is an older motherboard and processor - don't be disappointed if there isn't a great deal of support for Windows 7
My System SpecsSystem Spec
13 Oct 2009   #5

Win7 RTM
 
 

Thank you USASMA I looked at that link you gave me and their is no Windows 7 option should i select a bios version under the others in the pull down tab or leave my bios alone?
My System SpecsSystem Spec
14 Oct 2009   #6
Microsoft MVP

 
 

The OS version doesn't matter for the BIOS - BUT the way that you update the BIOS does matter.

If you update from a bootable floppy disk, then the OS isn't a part of the process (the floppy disk contains it's own OS that's compatible with the BIOS flashing utilities).

If you update from within Windows then you must use the appropriate OS version.
Since there is no Windows 7 version I wouldn't do it that way.

I would recommend flashing the BIOS by using a floppy disk. If your system doesn't have one, then I'd suggest buying/borrowing an external USB floppy disk as long as your system can boot from that device.

Beyond that, you might be able to make a bootable CD work - but that's way beyond my abilities.
My System SpecsSystem Spec
14 Oct 2009   #7

Win7 RTM
 
 

Thanks i understand now and yes i have a floppy drive i will have to put it in my machine thanks for your help
My System SpecsSystem Spec
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