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Windows 7: BSOD playing LoL and PES2013


20 Apr 2013   #1

Windows 7 Home Premium 32-bit
 
 
BSOD playing LoL and PES2013

Hello,

Just recently, this month (April) to be specific, there has been numerous of blue screen error that occurred to my laptop. The message was short though and I remembered exactly what it says :

*** Hardware Malfunction
Call your hardware vendor for support
*** The system has halted ***

This happens as recently as yesterday again, when I was playing League of Legends and I notice that the error message was the same that I got when I was playing Pro Evolution Soccer 2013 last 2 weeks or so. Could it be that the games that I played is the cause of this? Cause every time when BSOD occurs, it is when or after I was/finished playing a game. Any ideas, advices, solutions? Do tell.

I've attached the zip file from SF Diagnostic Tool.


My System SpecsSystem Spec
.

21 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote:
MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter (you can also press Win and R at the same time to open the Run dialog - then type in msinfo32.exe and press Enter)
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.
  • Heat:
Only use the laptop on a hard surface with nothing blocking any of the vents.

Use a laptop cooling pad if possible

Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).

Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).
  • For monitoring heat of the system, use Speccy or HWMonitor:
Speccy System Information
HWMonitor
  • Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Startup Programs - Change

Troubleshoot Application Conflicts by Performing a Clean Startup
  • Run disk check for errors on your Hard Drive(s) Disk Check
  • Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. RAM - Test with Memtest86+
Note   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

Tip   Tip
Do this test overnight, before going to bed.
My System SpecsSystem Spec
Reply

 BSOD playing LoL and PES2013




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