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Windows 7: BSoD after a few hours of leaving computer on (seemingly random)

21 Apr 2013   #1

Windows 7 Professional 64bit
 
 
BSoD after a few hours of leaving computer on (seemingly random)

Hi, so yeah, random BSoD's started happening to me yesterday while I was in game (GW2). I've played this game for a long time daily and no problems, after trying to debug the issue to the game noticed it crashed outside of the game as well (afaik haven't installed anything new recently before the crashes started).

1) BSoD appeared, informed me to check my recent installs, blah, etc.
2) Attempts to restart but claims it cannot find the boot device.
3) Hard reboot and it loads fine.
4) After windows loads I get the "Windows has recovered from an unexpected shutdown" message with the following details:
Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800E0326F0
BCP3: FFFFFA800E0329D0
BCP4: FFFFF80003392510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\042113-36317-01.dmp
G:\AppData\Local\Temp\WER-36426-0.sysdata.xml

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I went through and cleaned out all older programs I don't use, opened the box and cleaned it thoroughly incase it was an overheating issue (dust build or something). But it continues to happen (5 times now -_-)

Attaching SF diagnostic report to this post labeled sgnl.zip
Also attaching the indicated WER***.xml file from the message.

Usually when I hit a BSoD I reinstall the OS. I would like to try and see if it can be figured out without doing that this time. Please let me know if you need any additional information, I would be glad to provide it.

And thank you a billion times in advance for your time.

My System SpecsSystem Spec
21 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Bug check code F4 is usually storage related.

Is the firmware for your SSD up-to-date?

Check for one and see if the stability returns.

Follow this:
Quote   Quote: Originally Posted by writhziden View Post
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
  • Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Startup Programs - Change

Troubleshoot Application Conflicts by Performing a Clean Startup
  • Run disk check for errors on your Hard Drive(s) Disk Check
  • Uninstall DAEMON Tools and any Alcohol % software. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.
As an alternative, many people recommend the use of Total Mounter or Magic ISO
Let us know the results.
My System SpecsSystem Spec
21 Apr 2013   #3

Windows 7 Professional 64bit
 
 

Thank you for your quick response. I've done what was recommended.
- Updated firmware/bios/etc versions
- SFC ran and indicated no integrity issues.
- Removed a few unnecessary items from startup.
- Ran disk check that showed no issues.
- Uninstalled DAEMON Tools (wasn't using it often, will look into alternatives later on)

I will let you know if I see any addition BSoD's. Again, thanks for your assistance.
My System SpecsSystem Spec
.


21 Apr 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

You're welcome.

Hope it works for you.
My System SpecsSystem Spec
30 Apr 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

So any new BSOD's?

Tip   Tip
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner
My System SpecsSystem Spec
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 BSoD after a few hours of leaving computer on (seemingly random)





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