If someone could help me that would be great. I get random restarts and the occasional blue screen while playing Pandora and web browsing. This is a fresh install of Windows 7 Professional 32 bit as of about a month ago. Attached are the files requested for a post here.
Thank you
My build is:
CPU: Core 2 Duo E8400
RAM: Corsair 4 GB Ram DDR2
Mobo: Evga 122 YW E173
Video: EVGA 9800GTX+
PSU: Corsair 600W
Ok had a look through your foiles ad all of your dumps point to a driver used for the Jenoptik software/device that you have installed/use:
looking at the time stamp on the driver we can see that it in fact predates windows 7 and should be updated:Code:9add6b9c 9f692e16Unable to load image \SystemRoot\System32\Drivers\FireCamJ203.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for FireCamJ203.sys *** ERROR: Module load completed but symbols could not be loaded for FireCamJ203.sys FireCamJ203+0x3e16
Unfortunately I have no Idea where you would get the updates from because a quick look around their site only reveals a download link for their general terms and conditions, nothing about drivers or software, so you may need to contact the company directly.Code:kd> lmvm FireCamJ203 start end module name 9f68f000 9f69c000 FireCamJ203 T (no symbols) Loaded symbol image file: FireCamJ203.sys Image path: \SystemRoot\System32\Drivers\FireCamJ203.sys Image name: FireCamJ203.sys Timestamp: Thu Feb 15 07:53:46 2007 (45D457DA) CheckSum: 0000AF64 ImageSize: 0000D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Thank you Dsprague, I updated the driver for that a few weeks ago, however it seems FirecamJ203 was maintained as a rollback driver. I have removed it and am now running with the updated driver.
Thank you for your advice and going above and beyond the call of duty. I'll let you know if it I have any other concerns.
Tremulant
Glad to hear things are working out let us know if you have further troubles and if the problem does not happen again in a week please mark this thread as solved.
Unfortunately that may have not been the issue. I just received a blue screen from a bug check. I have attached the updated files for this and would greatly appreciate someone looking into it and advising me.
Thank you.
There do not appear to be any new dump files in the folder you provided please ensure that your computer is configured to create dump files upon crashing:
Dump Files - Configure Windows to Create on BSOD
I followed the steps there and it appears my computer was already set up to dump (kernel memory). Even in the event viewer it claims that the a dump was saved in Memory.dmp. So perhaps one wasn't created? I'm not sure. Is there any other way for me to obtain the information you need?
unfortunately no its a matter of waiting and seeing if there is another crash, then hoping there is something recorded during the crash.
So I have been getting a slew of Blue screens, and random restarts and for the most part it doesn't seem like the Memory.dmp file has been updated. However it appears to have been updated on May 8th. Could someone help me with it and possibly let me know if it is different than the earlier ones I sent?
Thank you.
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