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Windows 7: BSOD's, WhoCrashed says ntoskrnl.exe

28 Apr 2013   #31
bunabayashi

Windows 7 Home Premium 64 bit
 
 

wait, I wasn't in front of the computer so I didn't witness it, you're saying there isn't a record of a critical stop from just a little while ago? That's interesting, I will ask my son exactly what happened

edit: he didn't allow for the dump file to finish compiling before he restarted, he knows now to wait till it gets to 100%


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05 May 2013   #32
bunabayashi

Windows 7 Home Premium 64 bit
 
 

There have been no BSOD's since my last post, crazy are the ways of Hobbits & BSOD's, e.g., I'm not exactly how we cured it but it seems the worst is behind us. I will go ahead and call this one 'solved' and thank you so much for the great help
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05 May 2013   #33
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

good to know.
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11 Feb 2014   #34
bunabayashi

Windows 7 Home Premium 64 bit
 
 

Hi guys, this system has been experiencing occassional BSODs on restarts, could I get some advice on what's going on? Thanks,

Dave
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11 Feb 2014   #35
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The latest BSOD as per the uploaded zip is of 07/11. No meaningful inference can be drawn based on such an old dump, because things changed a lot during this time.

You have Daemon Tools Ultra installed. Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall the program at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Hope it will do a better there.
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11 Feb 2014   #36
bunabayashi

Windows 7 Home Premium 64 bit
 
 

thanks for that, I will follow your advice. I'm curious why the latest BSODs aren't showing up? Does WhoCrashed need to be installed prior to the BSOD? Because it was uninstalled until this morning...
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11 Feb 2014   #37
Arc

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Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by bunabayashi View Post
thanks for that, I will follow your advice. I'm curious why the latest BSODs aren't showing up? Does WhoCrashed need to be installed prior to the BSOD? Because it was uninstalled until this morning...
Why what who crashed?

If the BSODs upto 07/11 can be recorded, there is no reason for the later ones not being recorded. The only chance is that the BSODs took place before windows loaded completely.

Uninstall Daemon tools and report us back.
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 BSOD's, WhoCrashed says ntoskrnl.exe




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