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Windows 7: BSOD's persist. Tried everything I can think of

22 Apr 2013   #1
Saintzer0

Windows 7 Professional 64 bit
 
 
BSOD's persist. Tried everything I can think of

Here are the steps I have gone through to try to figure these BSOD's out.

Memory:
Memtest86 - 8 passes. 3 Times. Passed on all.
Reseated memory and video cards.
4x2gb sticks: removed one at a time to eliminate suspects. BSOD on all
Memory Cards are compatible.

Video:
Upgraded Video card to Nvidia GTX 650 ti
Updated all drivers that needed updating (Video card, Network Adapter, Chipset . . .etc)
Used Driver Sweeper before installing new Video Card drivers

Other:
Seagate hard drive tool - passed.
Uninstalling Microsoft Security Essentials.
CPU doesn't get hot enough to raise alarm.
Clear/reset CMOS. BIOS at default always
No Overclocking has EVER been done on this machine.
Clean Install of Windows multiple times.


My System SpecsSystem Spec
.
22 Apr 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Saintzer0.

The BSOD is caused by JMicron RAID Driver, JMicron JMB36X Controller driver.
Code:
fffff880`08b80a90  fffff880`00e47ee0Unable to load image \SystemRoot\system32\DRIVERS\jraid.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for jraid.sys
*** ERROR: Module load completed but symbols could not be loaded for jraid.sys
 jraid+0x1bee0
And the driver is very old.
Code:
fffff880`00e2c000 fffff880`00e4c000   jraid    T (no symbols)           
    Loaded symbol image file: jraid.sys
    Image path: \SystemRoot\system32\DRIVERS\jraid.sys
    Image name: jraid.sys
    Timestamp:        Mon Jan 11 16:58:18 2010 (4B4B0B52)
    CheckSum:         00024B0C
    ImageSize:        00020000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You may try to update it from JMicron.

BTW, as you have a single internal HDD, 1 GB seafate, you may try to disable RAID, as it is not a must in this situation.

Also try to update Renesas USB3 drivers, as those are old, too.
Code:
fffff880`04587000 fffff880`045b7000   nusb3xhc   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\nusb3xhc.sys
    Image name: nusb3xhc.sys
    Timestamp:        Fri Apr 23 07:04:36 2010 (4BD0F92C)
    CheckSum:         000303DB
    ImageSize:        00030000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to get the updates from Support/Design | Renesas Electronics.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
My System SpecsSystem Spec
22 Apr 2013   #3
Saintzer0

Windows 7 Professional 64 bit
 
 

Updated Jmicron driver

Have not updated USB driver yet, not sure what is what on the Renesas site. Under Device Manager it shows Renesas Electronics USB 3.0 Host Controller and Renesas Electronics USB 3.0 Root Hub.
On the Renesas site all I can find is firmware. Nothing that plainly states driver with version and date. Not sure which one I am supposed to use.

Latest BSOD info attached
My System SpecsSystem Spec
.

23 Apr 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If memtest comes clean, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
04 Jul 2013   #5
Saintzer0

Windows 7 Professional 64 bit
 
 

Updated JMicron Driver- (9/17/12)
Updated Renesas USB Host Controller and raid - (5/10/12)
Updated Video Card - (6/21/13)
Updated Network Adaptor - Realtek pcie gb familly controller - (4/10/13)

Attached Latest dumps. Last 2 dumps were Verifier enabled.
My System SpecsSystem Spec
04 Jul 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The verifier enabled BSOD points out to AMD USB Filter Driver, which is the part of the chipset driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D5, {fffff980038aee40, 0, fffff880040ab1aa, 0}

*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys

Could not read faulting driver name
Probably caused by : usbfilter.sys ( usbfilter+41aa )

Followup: MachineOwner
---------
And the driver is too old.
Code:
fffff880`040a7000 fffff880`040b4000   usbfilter T (no symbols)           
    Loaded symbol image file: usbfilter.sys
    Image path: \SystemRoot\system32\DRIVERS\usbfilter.sys
    Image name: usbfilter.sys
    Timestamp:        Tue Dec 22 13:56:22 2009 (4B3082AE)
    CheckSum:         0000DFD8
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to update the chipset driver from Support & Drivers

The other one is a stop 0x124, which is usually supposed to be a hardware reeor, but old bios/chipset and failing device driver may cause those, too. So after updating chipset, if the same 0x124 bsod continues, we will search for the reasons in the hardware.
My System SpecsSystem Spec
04 Jul 2013   #7
Saintzer0

Windows 7 Professional 64 bit
 
 

Thank you again for the help guys.

Updated Chipset from here:
ASUSTeK Computer Inc. -Support- Drivers and Download M4A89GTD PRO/USB3

I'll let you know how it turns out.
My System SpecsSystem Spec
04 Jul 2013   #8
Saintzer0

Windows 7 Professional 64 bit
 
 

Well not out of the woods yet. First log into game and immediately got a blue screen. Here is the latest dump info.



Should I go through the driver verifier again?
My System SpecsSystem Spec
05 Jul 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Please let me know which version of the display driver you are using?
My System SpecsSystem Spec
05 Jul 2013   #10
Saintzer0

Windows 7 Professional 64 bit
 
 

Video Card driver: 6/21/13. Version: 9.18.13.2049

Chipset: Version 13.4 - 4/24/13
AMD Chipset Drivers
My System SpecsSystem Spec
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 BSOD's persist. Tried everything I can think of




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