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Windows 7: BSOD on start up, error 0x0000001E

22 Apr 2013   #1
JtReaves

64
 
 
BSOD on start up, error 0x0000001E

Hello everyone, as the title states upon startup of my Dell inspiron 620 I recieve a BSOD after loggin into my account.
the stop shows 0x0000001E
I am largely computer illiterate, so ill do my best at providing the needed information, however if I have missed something please let me know.
Thanks, Justin.


My System SpecsSystem Spec
.
23 Apr 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
Malwarebytes Anti-Malware Free
Good and Free system security combination
information   Information
DO NOT start the free trial of MalwareBytes. Unselect the option when prompted.

  • Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Startup Programs - Change

Troubleshoot Application Conflicts by Performing a Clean Startup
  • Run disk check for errors on your Hard Drive(s) Disk Check
The following is for information purposes only. Any drivers in red should be updated/replaced/removed.

GEARAspiWDM.sys Mon May 18 18:17:04 2009 (4A1151C0)
CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

Code:
Debug session time: Tue Apr 23 06:42:17.024 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042213-27627-01.dmp]
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 0:03:12.257
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
BugCheck 1E, {ffffffffc0000005, fffffa80052a43ef, 0, 7fffffa003c}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Bugcheck code 0000001E
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffffa80052a43ef, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 000007fffffa003c, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  Pen_TouchUser.
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_nt!_??_::FNODOBFM::_string_+487ed
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Tue Apr 23 05:50:39.756 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042213-30716-01.dmp]
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 0:02:33.615
Probably caused by : ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )
BugCheck 1E, {ffffffffc0000005, fffff800030b3e45, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Bugcheck code 0000001E
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800030b3e45, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_nt!KeStackAttachProcess+115
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Tue Apr 23 00:03:00.739 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042213-33009-01.dmp]
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 0:53:56.972
Probably caused by : ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )
BugCheck 1E, {ffffffffc0000005, fffff80003108e45, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Bugcheck code 0000001E
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80003108e45, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_nt!KeStackAttachProcess+115
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Code:
CHDRT64.sys                 Thu Mar 10 14:27:28 2011 (4D788B70)
GEARAspiWDM.sys             Mon May 18 18:17:04 2009 (4A1151C0)
HECIx64.sys                 Wed Oct 20 05:33:43 2010 (4CBE2AD7)
IntcDAud.sys                Fri Oct 15 14:28:17 2010 (4CB810A1)
PxHlpa64.sys                Wed Oct 21 00:08:42 2009 (4ADDFCAA)
RTL8192su.sys               Wed Sep 29 12:01:40 2010 (4CA2D644)
Rt64win7.sys                Fri Jun 10 12:33:15 2011 (4DF1BAAB)
Sftfslh.sys                 Thu Dec  3 06:55:48 2009 (4B170C94)
Sftplaylh.sys               Thu Dec  3 06:55:40 2009 (4B170C8C)
Sftredirlh.sys              Thu Dec  3 06:55:52 2009 (4B170C98)
Sftvollh.sys                Thu Dec  3 06:55:23 2009 (4B170C7B)
amdxata.sys                 Fri Mar 19 22:18:18 2010 (4BA3A3CA)
athrx.sys                   Mon Sep 27 09:15:20 2010 (4CA00C48)
avgfwd6a.sys                Tue Sep  4 14:31:15 2012 (5045BC53)
avgidsdrivera.sys           Mon Oct 22 16:47:11 2012 (5085242F)
avgidsha.sys                Mon Oct 15 07:22:54 2012 (507B656E)
avgldx64.sys                Tue Oct  2 07:05:50 2012 (506A3DEE)
avgloga.sys                 Fri Sep 21 07:23:51 2012 (505BC1A7)
avgmfx64.sys                Fri Nov 16 04:03:50 2012 (50A566C6)
avgrkx64.sys                Fri Sep 14 06:41:40 2012 (50527D44)
avgtdia.sys                 Fri Sep 21 07:25:33 2012 (505BC20D)
cfwids.sys                  Tue Oct 11 02:45:40 2011 (4E935974)
igdkmd64.sys                Thu Jan 27 22:57:05 2011 (4D41A3E1)
intelide.sys                Tue Jul 14 05:19:48 2009 (4A5BC114)
intelppm.sys                Tue Jul 14 05:19:25 2009 (4A5BC0FD)
mfeapfk.sys                 Tue Oct 11 02:41:23 2011 (4E935873)
mfeavfk.sys                 Tue Oct 11 02:41:51 2011 (4E93588F)
mfefirek.sys                Tue Oct 11 02:44:46 2011 (4E93593E)
mfehidk.sys                 Tue Oct 11 02:40:22 2011 (4E935836)
mfenlfk.sys                 Tue Oct 11 02:41:04 2011 (4E935860)
mfewfpk.sys                 Tue Oct 11 02:40:40 2011 (4E935848)
My System SpecsSystem Spec
24 Apr 2013   #3
JtReaves

64
 
 

Thanks for your response! I'm going to try everything you stated and see how things turn out.
My System SpecsSystem Spec
.

24 Apr 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hope it works for you!
My System SpecsSystem Spec
08 May 2013   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any updates?
My System SpecsSystem Spec
25 May 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Just here for another update
My System SpecsSystem Spec
Reply

 BSOD on start up, error 0x0000001E




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