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Windows 7: BSOD after buying new HDD (ntoskrnl.exe & nvlddmkm.sys)


23 Apr 2013   #1

Windows 7 Home Premium 64bit
 
 
BSOD after buying new HDD (ntoskrnl.exe & nvlddmkm.sys)

First of all I really do apologize if I've created a similar thread to other users, I'll be browsing the forum tomorrow at work.

The last few days have been extremely annoying, I've had weird crashes and BSOD's. One crash was so bad it resulted in my (old) HDD (OCZ SSD) being unable to see itself in Windows setup when I tried to reformat it.

I put it down to being a bad HDD so today I bought a new one (sandisk SSD).

Installed it, fine, installed windows fine, drivers etc. and after installing a few such as Video and soundcard it gave me a BSOD which was: ntoskrnl.exe+80640.
Didn't think too much of it, driver conflict or whatever... started playing a game.
20 mins into the game the BOOM another one: nvlddmkm.sys+1da976.

I don't think it's my HDD this time, as it's brand new and bluescreenview is pointing me towards a driver issue, probably video.

This is what I have tested so far WITHOUT any issues reported:

Memtest x86 over night
updated DirectX
running latest Nvidia drivers
I haven't had a chance to complete the video card test (OCCT) just the RAM option and reported no errors.

If anyone has had same issue please point me in the right direction as this is really annoying!!

I have uploaded the 2 crash dumps reported by windows.


My System SpecsSystem Spec
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23 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

My System SpecsSystem Spec
23 Apr 2013   #3

Windows 7 Home Premium 64bit
 
 

I'm on it, cheers, will edit once done
My System SpecsSystem Spec
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23 Apr 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

OK had a look through your files, noticed a few things, go ahead and prform the stress test with OCCT and let us know the results. But on top of that please ensure that the firmware for your SSD is up to date, and your BIOS as well. Next please run the system file checker:

Quote:
SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.
let us know how things go
My System SpecsSystem Spec
23 Apr 2013   #5

Windows 7 Home Premium 64bit
 
 

Thanks for the reply, I'll try these things after work tonight! Will post results, cheers mate.
My System SpecsSystem Spec
24 Apr 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

I look forward to your results.
My System SpecsSystem Spec
24 Apr 2013   #7

Windows 7 Home Premium 64bit
 
 

So, I ran the SFC /SCANNOW and after it completed it posted the below:
Windows resource protection did not find any integrity violations.

I'm guessing that's a good thing hehe.

Checking BIOS and firmware now....
My System SpecsSystem Spec
24 Apr 2013   #8

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi MrDismal

What is your bios version ?


Open up command prompt by clicking on type CMD inside Search programs and files . Press [ENTER]

In command prompt enter the following


systeminfo | find "BIOS Version:"


Press <ENTER>

Note   Note

The | pipe symbol can be found using SHIFT + \ (just above the [ENTER] key)
My System SpecsSystem Spec
24 Apr 2013   #9

Windows 7 Home Premium 64bit
 
 

Hey Vista, I tried that command and it returned a message saying something like "processing information" but then disappeared without reporting anything.

However, before seeing your post I updated my BIOS through windows to FH.
Had no issues updating everything went smoothly (thank God!).

Is it still worth updating firmware for my SSD?

Also, another question and more info that might help you is that I recently saw that in my BIOS "IDE" was set instead of "ACHI".
Is there really much change in performance using ACHI? I changed to ACHI before installing Windows on the new drive.

Another thing is that default display is set to PCI, instead of PCI-e. Could this have been playing up with my video card and causing issues?

thanks for your help.
My System SpecsSystem Spec
24 Apr 2013   #10

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi MrDismal

You would want to Change the setting from IDE to ACHI in the bios . IDE is an old hard drive connection . Also SSD run a lot better under ACHI .

New graphic card interface is PCI-e . Old graphic card did come with PCI . Now a days PCI are either for sound cards or other devices like USB cards .

Your graphic card is a PCI-e 2.0 card . Set the graphic card to PCI-e .

:ADDED:

NAMEVERSIONSIZEDOWNLOAD
SSD TOOLKIT1.0.0.119MBdownload

Note   Note
Will need SSD TOOLKIT to update to current firmware
My System SpecsSystem Spec
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 BSOD after buying new HDD (ntoskrnl.exe & nvlddmkm.sys)




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