Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD - Different reason every time.. Please help

26 Apr 2013   #11
lshanks07

windows home premium 64 bit
 
 

Hello, I am back again... not sure if I should continue this thread or start a new one....

I am no longer getting BSOD, however, everytime I try to start computer it immediately goes into start up repair... once that has finished running... I can boot.. when I sign on.. there are 3 error messages that pop up...
There was a problem starting

c:\users\lori\appdata\roaming\qusgp.dll

C:\users\lori\appdata\roamingfxaer.dll
and
Moret.dll

Thank in advance!
All say access is denied


My System SpecsSystem Spec
.
26 Apr 2013   #12
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Try running the system file checker again, those seem like system files that may have become corrupted for some reason:

Quote:
SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.
My System SpecsSystem Spec
26 Apr 2013   #13
lshanks07

windows home premium 64 bit
 
 

ok,

I ran the command as administrator... it only ran the verification phase... (not sure if that is normal) and came back with no integrity violations...
My System SpecsSystem Spec
.

26 Apr 2013   #14
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Odd let me see if I can get other eyes on the subject
My System SpecsSystem Spec
26 Apr 2013   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The path c:\users\<username>\appdata\roaming\ is for the third party programs, and so beyond the scope of SFC. Those must be caused by deletion or otherwise damage of some third party program that I am not sure what it is.

To recover the start up issue, follow it:
Troubleshooting Windows 7 Failure to Start

Or, run Startup Repair with either from the installer disc or from the repair disc, for three separate times, with restarts after every single run.
Startup Repair: Run three separate times.
The automated Startup repair is not enough all the times.

Hope it will recover the boot issue. Report us if the boot issue is fixed or not. After that we will concentrate on the other issue.

EDIT:
If startup is repaired,
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window with the "general" tab selected.
    • Click the "startup" tab. Click "Disable all" > Apply > OK.
    • Click on "services" tab. Check the "Hide all Microsoft Services"; Click "Disable all" > Apply > OK
Then try to boot again normally. Is the error still popping up?
My System SpecsSystem Spec
26 Apr 2013   #16
carwiz

Windows 7 Pro-x64
 
 

It's unusual to see .dlls in the appdata folders. And the files are not part of Windows. Either a software application install is corrupt or these may be due to malware. A pic of your c:\users\lori\appdata\roaming folders might help. I don't recognize any of the dll names and they don't show up a system file lookup database.
My System SpecsSystem Spec
26 Apr 2013   #17
lshanks07

windows home premium 64 bit
 
 

Ok, I am unsure which process to do first...

I will be happy do to any and all, just specify order.

Should I post the file up for you all...

Also, these roaming errors do not appear if I log on as administrator.... Only when I log on as myself..,


Thank you all!!
My System SpecsSystem Spec
26 Apr 2013   #18
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello lshanks07 and welcome to the forums

I would highly advise against running Combofix at this stage, it is an incredibly powerful tool which no one in this thread, including me, has been trained to use. Besides, there is no indication of an infection present that would justify its use.

To speed things up a little, and to see whether a security analyst needs to remove any malware, could you run OTL for me please:

OTL

  1. Download OTL to your Desktop
  2. Double click on the OTL icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  3. Click Run Scan. Do not change any settings unless otherwise told to do so. The scan won't take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please attach these files to your next post.

Tom
My System SpecsSystem Spec
Reply

 BSOD - Different reason every time.. Please help




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
bsod time after time for no apparent reason
This is a problem that is driving me crazy. I am gettig the dreaded bsod 5 to 8 times a day but for no apparent reason: no programs are running strangely and all the common functions seem to be working o.k.. It must be said that I am not very computer savy but I have tried the various help tips in...
BSOD Help and Support
BSOD all the time for no apparent reason
Hi I have a custom built PC Windows 7 x 64bit which just keeps freezing after a few minutes of using it for no apparent reason. Error message here any help appreciated because when it works its a cracking little PC :D Thanks in advance to all you very cleaver people.
BSOD Help and Support
BSOD for no Reason. Blue Screen Viewer says ntoskrln.exe is reason
Good evening, I own an ACER Extensa 5620 2 GB of RAM OP Is Windows 7 Home Premium x64 bit the original installed OS on the system was Vista full retail version?
BSOD Help and Support
BSOD for no reason HELP. I don't know why
I have a BSOD and it only happened once (so far) This is what it said after: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 4105 Additional information about the problem: BCCode: 1000007e BCP1: FFFFFFFFC0000005
BSOD Help and Support
BSOD without any reason....... :(
i dun know whats wrong with my laptop...i m using windows7 x64...n as long as i m using it,nothing happens to it but if i lev it on n go somewhere.....within half hr....it gives a BSOD n restarts and even it fails to restarts...it gets stuck on dell logo in BIOS mode (when at startup...BIOS...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 19:22.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App