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Windows 7: Having major problems with windows Crashing..

23 Apr 2013   #1

Winows 7 Professional 64 bit
 
 
Having major problems with windows Crashing..

Usually when I am browsing the internet Windows 7 BSOD's.. I've reinstalled windows several times now without any luck in solving the problem. After restoring from system image noted below, I updated the drivers and bios to my motherboard along with current drivers for my video card.. Yet I still have my PC crashing.. I ran SFC and Windows 7 memory diagnostic tools with no errors detected. So here are the dump files along with a system information file:

1 ) First dump file and MSinfo32 file:

https://skydrive.live.com/redir?resi...BHgrvGKbh8FDqg
https://skydrive.live.com/redir?resi...OuZZV56FByOBpo

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 0000000000000021
BCP2: FFFFF900C060A000
BCP3: 0000000000001240
BCP4: 00CB000000001240
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

When I type in "reliability" in the run box, I get these reports:

a.) MsMpEng.exe - stopped working
Details:
Faulting application name: MsMpEng.exe, version: 4.2.223.0, time stamp: 0x51023a8b
Faulting module name: mpengine.dll, version: 1.1.9402.0, time stamp: 0x5164e0d4
Exception code: 0xc0000005
Fault offset: 0x000000000002fa1f
Faulting process id: 0xcd4
Faulting application start time: 0x01ce3f82119dd3d9
Faulting application path: C:\Program Files\Microsoft Security Client\MsMpEng.exe
Faulting module path: C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{9EB9D0C9-BDA7-4330-AF02-38CF49CCD42A}\mpengine.dll
Report Id: b081898f-ab77-11e2-8649-60a44c533c7e

And:

Description
Faulting application name: MsMpEng.exe, version: 4.2.223.0, time stamp: 0x51023a8b
Faulting module name: mpclient.dll, version: 4.2.223.0, time stamp: 0x51023aa2
Exception code: 0xc0000005
Fault offset: 0x0000000000097395
Faulting process id: 0x9ac
Faulting application start time: 0x01ce3f847f3c6e51
Faulting application path: C:\Program Files\Microsoft Security Client\MsMpEng.exe
Faulting module path: C:\Program Files\Microsoft Security Client\mpclient.dll
Report Id: bd36188b-ab77-11e2-8649-60a44c533c7e

b.) Windows - Windows stopped working
Details:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000021, 0xfffff900c060a000, 0x0000000000001240, 0x00cb000000001240). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042213-13852-01.

2) Now I ran SFC once and it gave me no reports of errors. I ran it again and received a BSOD in the middle of the process of scanning a second time. Firefox again running at this time period as well as AVG..Here is the dump file:

https://skydrive.live.com/redir?resi...Lov_J2GxpOKU70


3) System BSOD again and unable to boot to windows in either normal or safe mode while windows repair shows no errors.. Here I loaded the recovery CD and restored the system via Image file (Fresh install that includes all updates successfully installed up to SP1). I also updated various drivers.. Sorry, no dump file. Here is the new MSinfo file:

https://skydrive.live.com/redir?resi...CNh93PwSglCBns


4) Ran FSC again 3 times... No errors. Uninstalled firefox and attempted to install IE 8.. It crashed in the process of uninstalling firefox..

https://skydrive.live.com/redir?resi...DWb_Voy-jW1MUc


5) update:

Internet Explorer Crashes with firefox open.. Trying to induce more BSOD's.. Saved from possible BSOD by closing Fire FOX and Explorer.. Reliability report:

Description

Faulting Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce7a313
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000005
Exception Offset: 0000000000054320

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033
Additional Information 1: eb84
Additional Information 2: eb84fe4c7a640e3587fbf7ea348bfa60
Additional Information 3: 24a3
Additional Information 4: 24a3e214d5e8ee7f899c594d22c26316
Extra information about the problem
Bucket ID: 53603993



Description

Faulting Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce7a313
Fault Module Name: jscript.dll
Fault Module Version: 5.8.7601.17866
Fault Module Timestamp: 4fdc1566
Exception Code: c0000005
Exception Offset: 0000000000019d59

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033
Additional Information 1: 8784
Additional Information 2: 8784011bcc88d207546c46467374568f
Additional Information 3: 0206
Additional Information 4: 020695c3d1bfc8842ef23320c5ed712d
Extra information about the problem
Bucket ID: 73508486



6) Window 7 BSOD's again!
https://skydrive.live.com/redir?resi...L6wfk2utx8c_cA

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA80067E4170
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Description
Faulting Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce7a313
Fault Module Name: jscript.dll
Fault Module Version: 5.8.7601.17866
Fault Module Timestamp: 4fdc1566
Exception Code: c0000005
Exception Offset: 000000000000b239
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: f4a6
Additional Information 2: f4a62481afef3dda01f217a3ed1f161b
Additional Information 3: 2f01
Additional Information 4: 2f011ada54d35dfe10610c9522c67150

My System SpecsSystem Spec
.

23 Apr 2013   #2

Winows 7 Professional 64 bit
 
 

sorry, double posted.. O.o... Please disregard the other ...Posting error
My System SpecsSystem Spec
23 Apr 2013   #3

Win7 Ultimate X64
 
 

Please post as per these instructions
Blue Screen of Death (BSOD) Posting Instructions
run the tool (gathers some extra files) and upload the zipped output files directly into your next post (makes our life easier)
My System SpecsSystem Spec
.


23 Apr 2013   #4

Winows 7 Professional 64 bit
 
 

Attachment 265278

Ok.. here are the goodies
My System SpecsSystem Spec
Reply

 Having major problems with windows Crashing..





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