Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing Netflix

23 Apr 2013   #1
Brake

Windows 7 Home Premium 64bit
 
 
BSOD playing Netflix

Been having trouble with my computer for awhile now. There may be multiple issues at play but I figured I'd start with the BSOD I got while using Netflix. I have no experience with debug codes so I greatly appreciate any help or advice I can find.


My System SpecsSystem Spec
.
23 Apr 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

  • Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Startup Programs - Change

Troubleshoot Application Conflicts by Performing a Clean Startup
  • Run disk check for errors on your Hard Drive(s) Disk Check
  • Heat:
Only use the laptop on a hard surface with nothing blocking any of the vents.

Use a laptop cooling pad if possible

Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).

Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).
  • For monitoring heat of the system, use Speccy or HWMonitor:
Speccy System Information
HWMonitor
  • Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. RAM - Test with Memtest86+
Note   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

Tip   Tip
Do this test overnight, before going to bed.

For information purposes only:
Code:
Debug session time: Wed Apr 24 06:38:39.562 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\042313-21278-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:07:26.154
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiSwitchContext+78 )
BugCheck 1000007E, {ffffffffc0000005, fffff88003f650c8, fffff880069c99b8, fffff880069c9210}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Bugcheck code 1000007E
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88003f650c8, The address that the exception occurred at
Arg3: fffff880069c99b8, Exception Record Address
Arg4: fffff880069c9210, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VidSchiSwitchContext+78
BiosVersion = 6.07
BiosReleaseDate = 05/04/2011
SystemManufacturer = Hewlett-Packard
SystemProductName = p6754y
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Mon Apr 22 07:02:33.236 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\042113-22978-01.dmp]
Missing Windows 7 Service Pack 1
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
System Uptime: 0 days 0:39:37.687
Probably caused by : ntkrnlmp.exe ( nt!ExpCheckForIoPriorityBoost+a7 )
BugCheck 24, {1904fb, fffff88009bf91a8, fffff88009bf8a10, fffff80002e49f87}
BugCheck Info: NTFS_FILE_SYSTEM (24)
Bugcheck code 00000024
Arguments: 
Arg1: 00000000001904fb
Arg2: fffff88009bf91a8
Arg3: fffff88009bf8a10
Arg4: fffff80002e49f87
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_nt!ExpCheckForIoPriorityBoost+a7
BiosVersion = 6.07
BiosReleaseDate = 05/04/2011
SystemManufacturer = Hewlett-Packard
SystemProductName = p6754y
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Sun Apr 21 12:54:43.346 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\042113-32713-01.dmp]
Missing Windows 7 Service Pack 1
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
System Uptime: 0 days 0:20:00.798
Probably caused by : hardware ( nt!KiSystemCall64+93 )
BugCheck 50, {ffffda8023f0da8d, 0, fffff80002e708d3, 7}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Bugcheck code 00000050
Arguments: 
Arg1: ffffda8023f0da8d, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80002e708d3, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000007, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
BiosVersion = 6.07
BiosReleaseDate = 05/04/2011
SystemManufacturer = Hewlett-Packard
SystemProductName = p6754y
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
Reply

 BSOD playing Netflix




Thread Tools





Similar help and support threads
Thread Forum
BSOD Playing games videos or a mix of both (LOL, Hearthstone netflix)
Hello Ive been Getting a Bsod, as of right now i have a less then 24 hour old install of Win 7 32 up to date. I also have the current versions of my hardware drivers. I and not running any antivirus/malware protection (just don't wanna download/install if i have to reformat etc). I had been...
BSOD Help and Support
BSOD Only when playing Runescape and Netflix together
I only get BSODs now while playing runescape, the most common one I've found would be when I'm playing it with Netflix. I can play AC4, Skyrim, any game that I've tried now without issues except Runescape. Thanks in advance guys :D
BSOD Help and Support
BSOD while playing Steam & Netflix, BCCode: F4 & 7A
I built my computer about 2 months ago. A couple times a week I'll BSOD while playing games on Steam. Many of these times I will be streaming Netflix simultaneously. Specs: CPU: Intel Core i5-4670K 3.4GHz Quad-Core Processor CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing...
BSOD Help and Support
BSOD Playing Netflix Google Chrome
I was watching Netflix tonight and kept getting a BSOD about 5 minutes into each session. at first i was using HDMI then i decided maybe i could just watch it on the laptop itself. well both ways still werent happy! HP pavillion g6
BSOD Help and Support
BSOD when playing video(youtube or netflix) new motherboard
New computer to me anyway. random bsod with restart. started out as an h8-1211 hp machine but had a bad mobo. please help. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033
BSOD Help and Support
BSOD watching netflix, playing DoD online BCCode 7f
EDIT - Since i thought this post didn't post i added my info in a new thread *facepalm* adding attachments here i guess, and i don't think i can remove threads so - i guess if someone wants they can remove one of them: Hey guys - i'm not really sure how to decode what error message...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 11:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App