New
#1
recurring BSOD, errors: 0x00000024 and 0x00000003B
Hello,
my laptop continues to throw BSOD's. I spent the weekend chasing an error 0x00000003B (SYSTEM_SERVICE_EXCEPTION) and seemed to have made progress by reinstalling new video drivers for its intel HD core i7 (the generic one from intel doesn't install correctly, but eventually I found one through the microsoft site that seemed to reduce BSOD frequency). Today though, in just 1 hour of use, a BSOD with a new error message (0x00000024) came up...
I am beat: this machine has been misbehaving from day one to the point I had to revert to using my old one. It's been in for repair twice...
Has anyone a clue of what may be going on?
I uploaded both diagnostics, relative to each error. Very grateful for anyone who can help me to fix it.
Cheers,
JS