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Windows 7: BSOD while gaming, error 0x00000124

25 Apr 2013   #1

Windows 7 Ultimate x64
 
 
BSOD while gaming, error 0x00000124

BSOD while gaming, error 0x00000124 very annoying if anybody can, then pls help me!
I'm very desperate.




My System SpecsSystem Spec
.

25 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

We need a few more files.

Please follow steps outlined here to get BSOD help:

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
25 Apr 2013   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Golden View Post
We need a few more files.

Please follow steps outlined here to get BSOD help:

http://www.sevenforums.com/crashes-d...tructions.html
No offence, but what kind of files do u need ?
My System SpecsSystem Spec
.


25 Apr 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

A stop 0x124 is basically a hardware related error.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator

Try to dismantle the computer ... clean the fan grills and the air vents. Re-seat all the parts. Dont forget to apply thermal paste to the CPU when re-seating.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Seatool for dos: SeaTools | Seagate download. Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

The BIOS a bit old.
Code:
BiosVersion = P1.40
BiosReleaseDate = 09/19/2011
If possible, update it from ASRock > N68-GS3 UCC

Let us know the results.

What Golden asked for is the output of SF DIAG TOOL. Follow the link he provided and do it, it will provide some more data that will be helpful. Also upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800779d028, b6442000, 41000135}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

2: kd> !sysinfo cpuspeed
sysinfo: unknown error 80004005
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800779d028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6442000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000041000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  audiodg.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`02f6ca88 fffff800`03401a3b : 00000000`00000124 00000000`00000000 fffffa80`0779d028 00000000`b6442000 : nt!KeBugCheckEx
fffff880`02f6ca90 fffff800`02f93b03 : 00000000`00000001 fffffa80`074ffea0 00000000`00000000 fffffa80`074ffef0 : hal!HalBugCheckSystem+0x1e3
fffff880`02f6cad0 fffff800`03401700 : 00000000`00000728 fffffa80`074ffea0 fffff880`02f6ce30 00000000`00000000 : nt!WheaReportHwError+0x263
fffff880`02f6cb30 fffff800`03401052 : fffffa80`074ffea0 fffff880`02f6ce30 fffffa80`074ffea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02f6cc80 fffff800`033f4e8f : 00000000`00403380 00000000`00000001 fffff880`02f6ceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02f6ccc0 fffff800`02e84aac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`02f6ccf0 fffff800`02e84913 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02f6ce30 000007fe`fb4f71a0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0256f5b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fe`fb4f71a0


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------
My System SpecsSystem Spec
25 Apr 2013   #5

Windows 7 Ultimate x64
 
 

Here you are, the file u requested.
My System SpecsSystem Spec
25 Apr 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Please follow steps outlined here :

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
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 BSOD while gaming, error 0x00000124




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