BSOD leaving laptop on, or using Sleep Mode

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #11

    Post the dump here?
      My Computer


  2. Posts : 20
    Windows 7 Home Premium
    Thread Starter
       #12

    New zip files here
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #13

    Any more BSOD after disabling USB selective Suspend?

    The new ones are just same as the earlier.
      My Computer


  4. Posts : 20
    Windows 7 Home Premium
    Thread Starter
       #14

    I don't think I've encountered any since I disabled the USB suspend; I'll put my computer into sleepmode some more times and see how it goes.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    OK mate.
    Best of luck :)
      My Computer


  6. Posts : 20
    Windows 7 Home Premium
    Thread Starter
       #16

    Still getting the BSOD. Will the most recent dump show if I installed everything correctly?

    Hope this is helpful whenever my computer goes into sleepmode (Manually or automatically), the screen simply goes black, but the fan continues to run, and the light of the power button stays on. I can't click or press any buttons to make the screen come back on.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    The dumps should show it.
    Post it. I will have a look ...if I fail to find anything this time too, I will ask the other debuggers to help you.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #18

    Is this a new laptop? Can you tell us about the warranty status?
      My Computer

  9.    #19

    Remove:

    Code:
    Start Menu\Programs\McAfee Family Protection
    McAfee is a well known cause of BSODs with Windows 7, it's best to remove this program using the McAfee Removal Tool and then install and run full scans with these free and proven alternatives which work with Windows 7.

    Install and perform full scans with:

       Information
    Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

    You can also view this thread for a complete free and lightweight security protection combination:

    Remove:

    Code:
    Start Menu\Programs\Kaspersky Internet Security 2013
    Since you are having problems with network drivers, Internet Security programs can be a common cause, use the Kaspersky Removal Tool.
      My Computer


  10. Posts : 20
    Windows 7 Home Premium
    Thread Starter
       #20

    I got this laptop about a year ago, I'll have to check the exact date later, because I'm pretty sure I have a 1 year warranty.

    The most recent post I have has the dumps I have, although I'll try to sleep mode and get a fresh one.

    Although I understand that internet security software can interfere with a computer in a number of ways, I'd rather not uninstall Kaspersky.
      My Computer


 
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