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Windows 7: BSOD on very nice, 2 month-old computer


26 Apr 2013   #1

Windows 7 64bit
 
 
BSOD on very nice, 2 month-old computer

Hello! I just joined the forum.

I have been having this random BSOD problem for about the past week, and it's become very irritating. I'm so safe when it comes to viruses and stuff, and this computer is quite new. I have updated drivers and stuff, but nothing has resolved the problem. The only solution that seemed to work temporarily was disabling my overclock, but within days the BSODs started occurring again. I have attached the .zip file that contains the dumps and stuff.

The reason for the BSOD is almost always different. I mainly see something about bad memory management, and there are also ones like bad header and stuff.

Also, please give very clear step-by-step instructions in your replies. I am not very educated about this kind of thing.

Please help me before I go crazy.


My System SpecsSystem Spec
.

26 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Are you having both AVG and avast! installed?

Security App

Crashes indicate both your Antivirus being a possible cause. Remove them and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Microsoft Security Essentials and Malwarebytes, both recommended from a strict BSOD perspective.

Microsoft Security Essentials, Free antivirus for windows
Malwarebytes Anti-Malware Free


information   Information
DO NOT start the free trial of MalwareBytes. Deselect the option when prompted.

Overclocking

If you are overclocking any hardware, STOP. Reset any changed values back to default.
Please remove any overclocking software if you have them.

Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - Disk Check
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

The below is for information purposes only. Contains relevant information from the blue screen analysis:
Code:
Debug session time: Sat Apr 27 04:20:24.303 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042613-39795-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:05:33.146
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+6071 )
BugCheck 1A, {411, fffff68000119080, 4800, fffff68000000003}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments: 
Arg1: 0000000000000411, The subtype of the bugcheck.
Arg2: fffff68000119080
Arg3: 0000000000004800
Arg4: fffff68000000003
BUGCHECK_STR:  0x1a_411
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_411_nt!_??_::FNODOBFM::_string_+6071
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Sat Apr 27 02:56:21.746 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042613-31090-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:28:31.589
Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromProto+1c )
BugCheck 3B, {c0000005, fffff800032c6cec, fffff8800abc7e50, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800032c6cec, Address of the instruction which caused the bugcheck
Arg3: fffff8800abc7e50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  mbam.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiCaptureProtectionFromProto+1c
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Sat Apr 27 01:55:33.856 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042613-32947-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:02:13.589
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )
BugCheck 19, {3, fffff88006326790, fffff8800632e690, fffff8800632bd90}
BugCheck Info: BAD_POOL_HEADER (19)
Bugcheck code 00000019
Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff88006326790, the pool entry being checked.
Arg3: fffff8800632e690, the read back flink freelist value (should be the same as 2).
Arg4: fffff8800632bd90, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a53
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Wed Apr 24 07:36:21.570 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042313-36379-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:03:43.444
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+6071 )
BugCheck 1A, {411, fffff6800000dae8, fb00, fffff68000000003}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments: 
Arg1: 0000000000000411, The subtype of the bugcheck.
Arg2: fffff6800000dae8
Arg3: 000000000000fb00
Arg4: fffff68000000003
BUGCHECK_STR:  0x1a_411
PROCESS_NAME:  UNS.exe
FAILURE_BUCKET_ID:  X64_0x1a_411_nt!_??_::FNODOBFM::_string_+6071
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Wed Apr 24 07:25:42.388 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042313-31637-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:04:01.262
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by : Ntfs.sys ( Ntfs+ec15 )
BugCheck 24, {1904fb, fffff88003754748, fffff88003753fa0, fffff88001632c15}
BugCheck Info: NTFS_FILE_SYSTEM (24)
Bugcheck code 00000024
Arguments: 
Arg1: 00000000001904fb
Arg2: fffff88003754748
Arg3: fffff88003753fa0
Arg4: fffff88001632c15
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0x24_Ntfs+ec15
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Wed Apr 24 07:06:29.419 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042313-42338-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:21:15.294
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+6071 )
BugCheck 1A, {411, fffff680003a57c8, bc00, fffff68000000003}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments: 
Arg1: 0000000000000411, The subtype of the bugcheck.
Arg2: fffff680003a57c8
Arg3: 000000000000bc00
Arg4: fffff68000000003
BUGCHECK_STR:  0x1a_411
PROCESS_NAME:  msiexec.exe
FAILURE_BUCKET_ID:  X64_0x1a_411_nt!_??_::FNODOBFM::_string_+6071
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Wed Apr 24 06:44:47.977 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042313-35739-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:01:44.756
Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromProto+1c )
BugCheck 3B, {c0000005, fffff8000311dcec, fffff8800aef9e50, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000311dcec, Address of the instruction which caused the bugcheck
Arg3: fffff8800aef9e50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  avgcsrva.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiCaptureProtectionFromProto+1c
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Wed Apr 24 06:31:28.797 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042313-35069-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:12:02.671
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+19e63 )
BugCheck E3, {fffffa800f2c10a0, fffffa800d5d05f0, 0, 2}
BugCheck Info: RESOURCE_NOT_OWNED (e3)
Bugcheck code 000000e3
Arguments: 
Arg1: fffffa800f2c10a0, Address of resource
Arg2: fffffa800d5d05f0, Address of thread
Arg3: 0000000000000000, Address of owner table if there is one
Arg4: 0000000000000002
BUGCHECK_STR:  0xE3
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  avgcsrva.exe
FAILURE_BUCKET_ID:  X64_0xE3_nt!_??_::FNODOBFM::_string_+19e63
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Wed Apr 24 05:59:46.142 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042313-32276-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:02:16.016
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35084 )
BugCheck 1A, {41790, fffffa80033fe430, ffff, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments: 
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
	contains the address of the PFN for the corrupted page table page.
	On a 32 bit OS, parameter 2 contains a pointer to the number of used
	PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa80033fe430
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35084
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Wed Apr 24 05:57:07.946 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042313-33399-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:02:42.821
*** WARNING: Unable to verify timestamp for avgmfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgmfx64.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+192 )
BugCheck 50, {fffffa90069794f0, 0, fffff80003206a4e, 5}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Bugcheck code 00000050
Arguments: 
Arg1: fffffa90069794f0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80003206a4e, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000005, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  avgrsa.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!ExDeferredFreePool+192
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Wed Apr 24 05:54:03.933 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042313-35053-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:07:39.807
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2984f )
BugCheck 1A, {5003, fffff70001080000, 1bde, 1be0000059bc}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments: 
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff70001080000
Arg3: 0000000000001bde
Arg4: 00001be0000059bc
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+2984f
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Wed Apr 24 05:45:35.537 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042313-30045-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:04:00.411
Probably caused by : CI.dll ( CI!I_MapCatalog+25b )
BugCheck 1A, {41790, fffffa80033fe460, ffff, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments: 
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
	contains the address of the PFN for the corrupted page table page.
	On a 32 bit OS, parameter 2 contains a pointer to the number of used
	PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa80033fe460
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1a_41790_CI!I_MapCatalog+25b
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Wed Apr 24 04:36:03.332 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042313-37019-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 2:08:31.207
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+6071 )
BugCheck 1A, {411, fffff680000db0a0, e800, fffff68000000003}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments: 
Arg1: 0000000000000411, The subtype of the bugcheck.
Arg2: fffff680000db0a0
Arg3: 000000000000e800
Arg4: fffff68000000003
BUGCHECK_STR:  0x1a_411
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_411_nt!_??_::FNODOBFM::_string_+6071
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Wed Apr 24 02:27:12.420 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\042313-33259-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:40:52.294
Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromProto+1c )
BugCheck 3B, {c0000005, fffff800030d0cec, fffff8800d2a4e50, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800030d0cec, Address of the instruction which caused the bugcheck
Arg3: fffff8800d2a4e50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  avgnsa.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiCaptureProtectionFromProto+1c
MaxSpeed:     3500
CurrentSpeed: 3500
BiosVersion = P1.90
BiosReleaseDate = 07/13/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
27 Apr 2013   #3

Windows 7 64bit
 
 

Thank you for replying.

And no! I had Avast and Malwarebytes installed. Avast for the real-time protection and Malwarebytes for more in-depth weekly computer scans. But I just uninstalled Avast and installed that Microsoft antivirus. It is currently updating and performing a virus scan. I will get back to you with the results of that scan, and the other 5 things you listed.
My System SpecsSystem Spec
.


27 Apr 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Alright - will wait for an update, good luck!
My System SpecsSystem Spec
27 Apr 2013   #5

Windows 7 64bit
 
 

Hello again!

I think I should tell you that I keep getting a weird error. Sometimes when I open a folder, it tells me that Windows Explorer has stopped working. It's getting really irritating. (

Anyway, here are the results.

Results
1) The Microsoft antivirus found no threats on my computer. However, this was just a quick scan, so later I will do a full scan and post those results.
2) The SFC scan said that Windows Resource Protection found corrupt files but was unable to fix some of them. I have attached the log it made to this post.
3) When I did the disk check in my computer's startup, all it said was something about the volume being clean, and then it immediately proceeded to booting up Windows. It didn't seem like anything was really scanned.
4) This step was a little too confusing for me.
5) I could do the RAM test thing when I have a bit more time (like maybe I'll run it overnight tonight).
6) This one was also a bit over my head.
My System SpecsSystem Spec
27 Apr 2013   #6

Windows 7 64bit
 
 

2 things:

1) Windows Explorer always crashes when I open the Control Panel.
2) I cannot complete a full virus scan because I get a blue screen every time before it finishes.
My System SpecsSystem Spec
27 Apr 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Looking at the CBS log, I can't see anything that's likely ot be causing BSOD's - but there are a couple of errors that need to be addressed.
Code:
 Line 4669: 2013-04-27 10:30:50, Info                  CSI    0000035a [SR] Repairing 4 components
 Line 4670: 2013-04-27 10:30:50, Info                  CSI    0000035b [SR] Beginning Verify and Repair transaction
 Line 4673: 2013-04-27 10:30:50, Info                  CSI    0000035d [SR] Cannot repair member file [l:30{15}]"PurblePlace.dll" of Microsoft-Windows-Shell-InboxGames-PurblePlace, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 4676: 2013-04-27 10:30:50, Info                  CSI    0000035f [SR] Cannot repair member file [l:52{26}]"AuthFWSnapIn.Resources.dll" of Networking-MPSSVC-Admin.Resources, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 4679: 2013-04-27 10:30:51, Info                  CSI    00000361 [SR] Cannot repair member file [l:30{15}]"NlsData0416.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I'll post a fix protocol for them a bit later.
My System SpecsSystem Spec
27 Apr 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - ejsaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\ejsaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\ejsaa
or
DIR E:\ejsaa


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\ejsaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
27 Apr 2013   #9

Windows 7 64bit
 
 

I am going to try this in about 5 minutes and will immediately post the results afterwards.

Thank you for helping.
My System SpecsSystem Spec
27 Apr 2013   #10

Windows 7 64bit
 
 

Darn! How strange!

When I select to repair my computer and the window pops up asking me something that I can't remember right now, my mouse and keyboard don't function! They just simple turn off. I tried connecting another mouse but that didn't work either.

My System SpecsSystem Spec
Reply

 BSOD on very nice, 2 month-old computer




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