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Windows 7: BSOD after exiting games.


26 Apr 2013   #1
SpheresOfMadnes

Windows 7 Home Premium 64Bit SP1
 
 
BSOD after exiting games.

Hi, this desktop have been around for 3-4 years and i decided to upgrade the specs to use it again. Before i had the PSU and graphic card changed, it was already experiencing BSOD and it was caused by the amd drivers. I had them replaced on the 20th April 2013 and it was working fine until just yesterday where the BSOD occurs when i exit my game.( Happened twice yesterday when i exit Diablo 3 and League of Legends.) It occurred three times yesterday including one on start up and each time, i noticed that the error has a different code. It was 0x19, 0x7e and 0x3 if i remebered correctly. So yea please help me solve this issue and i thank you for any help in advance

This is the model of my desktop: HP Pavilion p6300 Desktop PC series*-* HP Pavilion p6390d Desktop PC Product Specifications - c01971599 - HP Business Support Center

I had the Radeon 4000 series changed to ASUS GTX 660 and the PSU from 300W to XIGMATEK NRP VC503 which is 500W.

Edit: I forgot to include that also after downloading and playing Diablo 3 yesterday, I experience this freeze whereby i can see the harddisk light infront of the CPU to be orange and it does not even blink. It just stays there until the freeze is gone for roughly 10-15s.


My System SpecsSystem Spec
26 Apr 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Did you Click on GRAB ALL ?

Looking at your dmp file

Caused by
Code:
CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  audiodg.exe

CURRENT_IRQL:  0
Update audio software or reinstall

Driver issues :

Code:
??\C:\Windows\system32\drivers\aswMonFlt.sys 
Uninstall Avast and install MSE

Code:
??\C:\Users\erik\AppData\Local\Temp\cpuz135\cpuz135_x64.sys
Update to current CPU-Z

Link : CPU-Z - CPUID - System & hardware benchmark, monitoring, reporting

==================================================================================

Code:
Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR:  0x19_3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  Diablo III.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002fff70f to fffff80002eccc00
Reinstall Diablo III or uninstall.


Run a Memory test with Memtest

Link: RAM - Test with Memtest86+

Pay close attention to part 3 inside the link.
My System SpecsSystem Spec
26 Apr 2013   #3
SpheresOfMadnes

Windows 7 Home Premium 64Bit SP1
 
 

Hi thanks for repling, I think i made a mistake by cancelling the SF_Diagnostic while it was still scanning but i have attached the updated one hopefully all the required files are there.

Currently i have uninstalled Avast and installed MSE. I have also uninstalled Diablo 3.
However i'm lost at the audio and cpu steps. How do i update both the cpu and the realtek driver?
For the ram test, i have this desktop sent not too long ago and the tech said that all the hardware were fine and the driver was giving me the old bsod so should i still go with the test?
My System SpecsSystem Spec
26 Apr 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Yes let's go ahead and do a memory test once more . This way you will see it for yourself if it passed or not . The CPU-Z is a program uninstall it using RevoUninstaller . If you need CPU-Z reinstall it using the link I gave .
My System SpecsSystem Spec
27 Apr 2013   #5
SpheresOfMadnes

Windows 7 Home Premium 64Bit SP1
 
 

Hi VistaKing, just finished running the memtest for 10 passes with no errors and i also uninstalled cpu-z through add or remove programs.
Is there anything else to be done? (Haven't updated my realtek driver though).
My System SpecsSystem Spec
27 Apr 2013   #6
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets update the driver and wait if we get any more Blue Screens
My System SpecsSystem Spec
27 Apr 2013   #7
SpheresOfMadnes

Windows 7 Home Premium 64Bit SP1
 
 

Just to confirm. I just need to go to the add and remove to uninstall the realtek then installed the new version 2.71 right?
My System SpecsSystem Spec
27 Apr 2013   #8
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets use add and remove to uninstall the driver and then use the link below to do a clean of the drivers that were left over

Drivers - Clean Left over Files after Uninstalling
My System SpecsSystem Spec
27 Apr 2013   #9
SpheresOfMadnes

Windows 7 Home Premium 64Bit SP1
 
 

Hi Vistaking, I have updated the realtek driver so thanks for helping me through this problem. I will update you if the bsod happens again.
My System SpecsSystem Spec
27 Apr 2013   #10
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

No problem .
My System SpecsSystem Spec
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 BSOD after exiting games.




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