BSOD upon waking up from sleep mode


  1. Posts : 7
    Windows 7 Professional x64 w/SP1
       #1

    BSOD upon waking up from sleep mode


    Hello,
    I keep getting BSODs when my computer wakes up from sleep mode. It doesn't happen every time, but it does seem to be more likely if the computer has been asleep for a long time, say overnight. This happened a few months ago, and I posted to this forum, which helped me fix it. Everything worked fine until the last few weeks or so, when it started happening again. Please find my diagnostic file attached. Here's the info Windows gives me upon rebooting:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 19
    BCP1: 0000000000000003
    BCP2: FFFFF8A01ECF1470
    BCP3: FFFFF8A01ECF1470
    BCP4: EFFF7ADB7B6AFAFF
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    I would greatly appreciate any assistance you can provide. Thanks!
    Last edited by vthokiehi55; 27 Apr 2013 at 07:59. Reason: Forgot to say thanks!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The zip you uploaded does not contain any crash dump.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Dont run any sort of disc cleanup program (CCleaner, TuneUp or the inbuilt Disk Cleanup) befor you upload another zip.
      My Computer


  3. Posts : 7
    Windows 7 Professional x64 w/SP1
    Thread Starter
       #3

    Yeah, I got an error message when running the program that collects all the information for the zip file. So, that's probably why it didn't come through. I do have a memory.dmp file in C:\Windows, but it's 567 MB, so I figure you don't want that. I've changed the setting to do a minidump next time.
      My Computer


 

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