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Windows 7: BSoD during gaming, 0xd1

27 Apr 2013   #1
Minimalis91

Windows 7 Ultimate SP1 x64
 
 
BSoD during gaming, 0xd1

Hello

I bought a PC about a month ago and I have Windows 7 Ultimate SP1 (64bit) on it. I had some 0x1a errors at first, but that got fixed by doing a Windows Update. So I was 'bluescreenless' for weeks.

Unfortunately 3 days ago it started giving me blue screens again. It happens daily, during gaming.
I ran memtest with both rams installed and and another 2 sessions with them separately. I did not get any errors.

I'd really appreciate if someone could help me out. Thanks in advance.


My System SpecsSystem Spec
.
27 Apr 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The display driver is feeling here ....
Code:
fffff800`00b9c578  fffff880`0749e987Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1d8987
And, it is a beta as I can see,
Code:
fffff880`072c6000 fffff880`07da1000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Apr 19 06:53:41 2013 (51709C9D)
    CheckSum:         00AB6BB7
    ImageSize:        00ADB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Install the latest WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

information   Information
Version: 314.22
Release Date for Desktops and Notebooks : March 25th 2013
In Device Manager: 9.18.13.1422
Let us know the results. Also upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
27 Apr 2013   #3
Minimalis91

Windows 7 Ultimate SP1 x64
 
 

First off, thank you for your fast reply. I really appreciate your help.

The first time I got the BSoD I was using the 314.22 WHQL driver, now I am using the latest beta driver.
Will go back to 314.22 now, following your instructions.

In the meantime, I got another BSoD:
0x9c, MACHINE_CHECK_EXCEPTION, hal.dll

So I included the dump for that one and the msinfo32.

Thanks again.

EDIT: MSINFO is probably in my native language. If that causes any problem I will download the English language files and upload it again.
My System SpecsSystem Spec
.

27 Apr 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {0, fffff880009f3b70, 0, 0}

*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : intelppm.sys ( intelppm+2c61 )

Followup: MachineOwner
---------
Basically it indicates to a hardware error, but in the memory stack I am getting a lot of tcpip and Netio errors. Like these ...
Code:
fffff880`02f1a070  fffff880`0176e9a0 tcpip!Ipv4Global
fffff880`02f1a078  fffff880`01661bd7 tcpip!IpNlpFastSendDatagram+0xb77
fffff880`02f1a008  fffff880`01550e0e NETIO!FsbAllocate+0x8e
So it is something blocking the network perhaps. It may be any virus, or an antivirus, or a failing network adapter driver or any other network settings.

In a search, I got it.

ITEMVALUE
Név [00000012] TAP-Win32 Adapter V9
Illesztőprogram c:\windows\system32\drivers\tap0901.sys (9.0.0.9, 30,50 kB (31 232 bájt), 2011.12.15. 18:29)

It is either OpenVPN or Comodo. As a test, you may uninstall it.

Scan the system for possible virus infection with the following programs.
Update the Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20) driver, from ATHEROS drivers for Microsoft Windows (Atheros?????)

A hall.dll error is usually suspected as a hardware error. so perform those hardware tests.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.
My System SpecsSystem Spec
27 Apr 2013   #5
Minimalis91

Windows 7 Ultimate SP1 x64
 
 

Funny thing is that I get these when I am playing indie games. Playing CPU/GPU intensive games do not yield any errors whatsoever.

I had my CPU OC'd recently so I was running Prime95 for 12 hours succesfully. And when I first got the 0xd1 I ran memtest and checkdisk. Those have not given me any errors. But I will run them again in the following nights.

Anyways, thanks for the help. I will post again if I get another BSoD, but hopefully the OVPN uninstall and the VGA driver re-install solved it.
My System SpecsSystem Spec
27 Apr 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK ... waiting for your update in this thread. Wish it be a positive one
Best of luck
My System SpecsSystem Spec
01 May 2013   #7
Minimalis91

Windows 7 Ultimate SP1 x64
 
 

Waited a couple of days and it seems like my problem has been solved. Thank you so much for your help.
I am really grateful.
My System SpecsSystem Spec
01 May 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good to know, and happy to help
If there is any further issue, let us know
My System SpecsSystem Spec
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 BSoD during gaming, 0xd1




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