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Windows 7: Multiple BSOD/hard crash on Windows 7 x64

27 Apr 2013   #1
ibanix

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 
Multiple BSOD/hard crash on Windows 7 x64

Running Windows 7 Ultimate x64 with few issues until recently. Have had multiple BSOD and hard crash to reboot in the last week, several today. No common features that I can identify.

I have run Memtest86 via boot CD for over 2 hours without any errors reported.

Dump files etc. attached.

Thanks in advance!

-ibanix


My System SpecsSystem Spec
.
27 Apr 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Where have you acquired your copy of windows from?

Code:
Host Name:                 JOSHUA-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Joshua
Registered Organization:   
Product ID:                00426-OEM-8992662-00006
Original Install Date:     9/1/2012, 3:20:18 AM
System Boot Time:          4/27/2013, 11:13:08 PM
System Manufacturer:       O.E.M
System Model:              O.E.M
System Type:               x64-based PC
Activation

Reports indicate a possible issue with the windows installation. Please post this report before we begin:Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
27 Apr 2013   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Just a note: I don't see SP-1.
My System SpecsSystem Spec
.

27 Apr 2013   #4
ibanix

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 

My copy came with this computer when purchased.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {271ADC1A-1A01-4422-820F-59FF6E90D7C3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Joshua\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{271ADC1A-1A01-4422-820F-59FF6E90D7C3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1992192911-1165326710-2103082883</SID><SYSTEM><Manufacturer>O.E.M</Manufacturer><Model>O.E.M</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090814000000.000000+000</Date></BIOS><HWID>A9B93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7600.0000-2452012
Installation ID: 014182974696108196600262754824619426203716543622520462
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 4/28/2013 12:37:07 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:19:2013 18:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GGStKrR3ECaZKp2SORgyWxYYj2Quh5VTFg=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A1
FACP A1
HPET A1
MCFG A1
SLIC ACRSYS ACRPRDCT
OEMB 081409 OEMB1017
GSCI 081409 GMCHSCI
My System SpecsSystem Spec
27 Apr 2013   #5
ibanix

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 

I thought SP-1 was only a roll-up of existing hotfixes? I could update, but that seems like a stretch.
My System SpecsSystem Spec
27 Apr 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Do you have any idea of how it was activated?
My System SpecsSystem Spec
27 Apr 2013   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Provide more details of your system - what make and model is this

System Info - See Your System Specs
My System SpecsSystem Spec
27 Apr 2013   #8
ibanix

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 

Updated specs as per tool. Synopsis:

Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz
FOXCONN G41M/G41M-S/G41M-V
4.00 GB (2x2048 DDR2-400)
(1) ST3500320AS ATA Device (2) WDC WD1200JB-00GVA0 ATA Device (3) Maxtor 3200 USB Device
(1) Realtek High Definition Audio (2) High Definition Audio Device
ATI Radeon HD 5700 Series
Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
My System SpecsSystem Spec
28 Apr 2013   #9
ibanix

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 

So for interest, I ran SFC /scannow, and that had no issues. AVG and Spybot S&D also find no issues.

Any ideas from the dump files?
My System SpecsSystem Spec
28 Apr 2013   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Is there a COA sticker attached to the side of this Desktop?
My System SpecsSystem Spec
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 Multiple BSOD/hard crash on Windows 7 x64




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