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Windows 7: Multiple BSOD's caused by everything from Youtube to BF3

04 May 2013   #21
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I am seeing the same driver bug in all the latest dumps.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {91, 2, fffffa800f980b50, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b775d )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffffa800f980b50
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0xc4_91

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  CivilizationV.

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF8000D40DFB0

LAST_CONTROL_TRANSFER:  from fffff8000ccd64ea to fffff8000cc7fc00

STACK_TEXT:  
fffff800`0d407ff8 fffff800`0ccd64ea : 00000000`000000c4 00000000`00000091 00000000`00000002 fffffa80`0f980b50 : nt!KeBugCheckEx
fffff800`0d408000 fffff800`0cd24605 : 00000000`00000004 fffff800`0d4080d0 00000000`00000003 fffff800`0d4080d8 : nt! ?? ::FNODOBFM::`string'+0x4884
fffff800`0d408040 fffff800`0cd4271d : fffff880`06f56000 fffff880`06f5c000 fffff800`0d4080b0 fffff880`04a4eacc : nt!RtlEnoughStackSpaceForStackCapture+0x15
fffff800`0d408070 fffff800`0cd435bb : 00000000`00000001 fffff800`0d4080f0 00000000`00000000 fffff880`04abd2dd : nt!RtlWalkFrameChain+0x4d
fffff800`0d4080a0 fffff880`04a7275d : 00000000`00000000 fffff800`0d408130 fffffa80`0e02e000 00000000`00040120 : nt!RtlCaptureStackBackTrace+0x4b
fffff800`0d4080d0 00000000`00000000 : fffff800`0d408130 fffffa80`0e02e000 00000000`00040120 fffff800`0d408150 : nvlddmkm+0x1b775d


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nvlddmkm+1b775d
fffff880`04a7275d ??              ???

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  nvlddmkm+1b775d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  50f94c87

FAILURE_BUCKET_ID:  X64_0xc4_91_nvlddmkm+1b775d

BUCKET_ID:  X64_0xc4_91_nvlddmkm+1b775d

Followup: MachineOwner
---------

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`048bb000 fffff880`05362000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jan 18 18:52:15 2013 (50F94C87)
    CheckSum:         00A92B69
    ImageSize:        00AA7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please uninstall the display driver as suggested in Post #2 and then install GeForce 306.23 Driver



My System SpecsSystem Spec
.
04 May 2013   #22
RedHawke

Windows 7 Home Premium 64Bit
 
 

Ok you are right somehow I had 3.11 driver and I have no clue how, I had the 3.06 one before and i followed the guide to prevent automatic updating so i'm not sure how it updated the driver.
My System SpecsSystem Spec
05 May 2013   #23
RedHawke

Windows 7 Home Premium 64Bit
 
 

Yeah still having the issue where it re-installs the 3.11 driver every time I restart my pc, even though i followed that guide and keep checking the setting is still the same.
My System SpecsSystem Spec
.

05 May 2013   #24
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Let us see the crash dumps?
My System SpecsSystem Spec
05 May 2013   #25
RedHawke

Windows 7 Home Premium 64Bit
 
 

I think it will just be the same issue as before where it is the wrong driver. The problem for me is my PC keeps reverting to this driver that causes the BSOD's every time it reboots, even though I follow that guide to stop automatic driver updating by windows.
My System SpecsSystem Spec
05 May 2013   #26
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If the driver auto update work, it should install the latest version directly, not the earlier one than the latest.

I think the best is you should start afresh with a clean install. The situation is not sounding very good.
My System SpecsSystem Spec
05 May 2013   #27
RedHawke

Windows 7 Home Premium 64Bit
 
 

Well I looked up what you are talking about, and it would appear that windows update only provides the 311.06 drivers for Nvidia graphics cards. Which for my PC, I seem to get BSOD's with the 311 and 310 lines and the stopped responding and has recovered with the 314 lines of drivers. My main issue is why is windows update still installing a new driver even when i have it disabled. And how do I stop that?
My System SpecsSystem Spec
06 May 2013   #28
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you have followed Drivers - Turn Off Automatic Driver Installation, driver should not be installed via windows update anymore .... at least as far as I know and experienced.

You told that you have followed it and still the driver is being auto installed. That's why I am finding no more way to stop it.
My System SpecsSystem Spec
06 May 2013   #29
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Arc, Have you tried setting windows update to 'let me decide what updates to install'? That will keep it from automatically downloading and installing updates, but I don't know if it will stop it updating from the driver store. If that does not work, set windows update to never install windows updates.
My System SpecsSystem Spec
06 May 2013   #30
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Steve, here ithe issue is, as far as I am seeing, the latest display driver causing it:



The earlier two versions are buggy ... in most of the cases they problems, and those are problematic here, too.

So I suggested an earlier stable version. Here is a part of my suggestion to him ...
Quote:
Install the latest WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Learned the technique from you.

But, despite of Drivers - Turn Off Automatic Driver Installation, it is automatically updating to a buggy one. How can it be stopped?
My System SpecsSystem Spec
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 Multiple BSOD's caused by everything from Youtube to BF3




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