Code:
Start Menu\Programs\Trend Micro Titanium Internet Security USER-PC\User:Start Menu\Programs\Trend Micro Titanium Internet Security USER-PC\User
Security App
For testing purpose please remove Trend Micro Titanium Internet Security and replace with Security Essentials. Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Microsoft Security Essentials and Malwarebytes, both recommended from a strict BSOD perspective.
Microsoft Security Essentials, Free antivirus for windows
Malwarebytes Anti-Malware Free
Information
DO NOT start the free trial of MalwareBytes. Deselect the option when prompted.
Make full scans with both separately.
Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot Application Conflicts by Performing a Clean Startup
Startup Programs - Change
Disk Check
Disk Check for errors on your Hard drive(s): Disk Check
How many passes did you run memtest for? It may take more than 20 passes to show the errors.
1. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
2. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
3. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
4. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
-Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).
-Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).
Temperature
For monitoring heat of the system, use Speccy or HWMonitor:
Speccy System Information
HWMonitor
This is for information purposes only. The drivers in red should be updated. If updating does not help, remove them.
ASMMAP64.sys Thu Jul 2 15:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
The below is for information purposes only. Contains relevant information from the blue screen analysis:
Code:
Debug session time: Mon Apr 29 22:18:01.524 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\043013-66440-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 14:10:13.378
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+454f5 )
BugCheck 1A, {41287, 30, 0, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments:
Arg1: 0000000000041287, An illegal page fault occurred while holding working set synchronization.
Parameter 2 contains the referenced virtual address.
Arg2: 0000000000000030
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR: 0x1a_41287
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+454f5
MaxSpeed: 2200
CurrentSpeed: 2195
BiosVersion = K43SM.401
BiosReleaseDate = 01/04/2012
SystemManufacturer = ASUSTeK Computer Inc.
SystemProductName = K43SM
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Debug session time: Thu Apr 25 16:58:56.261 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\042513-26192-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 9:51:02.299
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+6aec99 )
BugCheck 3B, {c0000094, fffff8800f702c99, fffff8800516f2f0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments:
Arg1: 00000000c0000094, Exception code that caused the bugcheck
Arg2: fffff8800f702c99, Address of the instruction which caused the bugcheck
Arg3: fffff8800516f2f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: csrss.exe
FAILURE_BUCKET_ID: X64_0x3B_nvlddmkm+6aec99
MaxSpeed: 2200
CurrentSpeed: 2195
BiosVersion = K43SM.401
BiosReleaseDate = 01/04/2012
SystemManufacturer = ASUSTeK Computer Inc.
SystemProductName = K43SM
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Debug session time: Tue Apr 16 14:48:28.972 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\041613-64225-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 7:01:17.877
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+454f5 )
BugCheck 1A, {41287, 30, 0, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments:
Arg1: 0000000000041287, An illegal page fault occurred while holding working set synchronization.
Parameter 2 contains the referenced virtual address.
Arg2: 0000000000000030
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR: 0x1a_41287
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+454f5
MaxSpeed: 2200
CurrentSpeed: 2195
BiosVersion = K43SM.401
BiosReleaseDate = 01/04/2012
SystemManufacturer = ASUSTeK Computer Inc.
SystemProductName = K43SM
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Mon Apr 8 09:38:42.236 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\040813-18766-01.dmp]
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 3:04:47.143
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BugCheck 4E, {99, 440db, 3, a6b6}
BugCheck Info: PFN_LIST_CORRUPT (4e)
Bugcheck code 0000004E
Arguments:
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 00000000000440db, page frame number
Arg3: 0000000000000003, current page state
Arg4: 000000000000a6b6, 0
BUGCHECK_STR: 0x4E_99
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: X64_0x4E_99_nt!MiBadShareCount+4c
MaxSpeed: 2200
CurrentSpeed: 2195
BiosVersion = K43SM.401
BiosReleaseDate = 01/04/2012
SystemManufacturer = ASUSTeK Computer Inc.
SystemProductName = K43SM
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Sat Apr 6 12:52:28.272 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\040613-66768-01.dmp]
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 4:56:23.178
Probably caused by : Ntfs.sys ( Ntfs!NtfsPagingFileIo+155 )
BugCheck 24, {c08a5, 0, 0, 0}
BugCheck Info: NTFS_FILE_SYSTEM (24)
Bugcheck code 00000024
Arguments:
Arg1: 00000000000c08a5
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR: 0x24
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: X64_0x24_Ntfs!NtfsPagingFileIo+155
MaxSpeed: 2200
CurrentSpeed: 2195
BiosVersion = K43SM.401
BiosReleaseDate = 01/04/2012
SystemManufacturer = ASUSTeK Computer Inc.
SystemProductName = K43SM
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Code:
**************************Mon Apr 29 22:18:01.524 2013 (UTC + 6:00)**************************
amdxata.sys Fri Mar 19 22:18:18 2010 (4BA3A3CA)
ASMMAP64.sys Thu Jul 2 15:13:26 2009 (4A4C7A36)
asmthub3.sys Thu Jun 2 08:27:58 2011 (4DE6F52E)
asmtxhci.sys Thu Jun 2 08:27:46 2011 (4DE6F522)
athrx.sys Thu Jul 8 15:03:45 2010 (4C359471)
atkwmiacpi64.sys Wed Sep 7 07:44:52 2011 (4E66CC94)
btath_bus.sys Thu Jun 24 12:17:43 2010 (4C22F887)
GEARAspiWDM.sys Fri May 4 01:56:17 2012 (4FA2E2E1)
HECIx64.sys Tue Sep 21 22:59:04 2010 (4C98E458)
iaStor.sys Tue Sep 14 07:23:32 2010 (4C8ECE94)
intelppm.sys Tue Jul 14 05:19:25 2009 (4A5BC0FD)
kbfiltr.sys Mon Jul 20 15:21:42 2009 (4A643726)
nvhda64v.sys Thu Jul 7 22:21:14 2011 (4E15DCFA)
nvlddmkm.sys Tue Nov 8 20:10:55 2011 (4EB9386F)
PassGuard_x64.sys Wed Jul 27 13:10:44 2011 (4E2FB9F4)
Rt64win7.sys Thu Jan 13 17:57:19 2011 (4D2EE89F)
RTKVHD64.sys Tue Aug 16 16:44:43 2011 (4E4A4A1B)
RtsUVStor.sys Tue Mar 15 15:59:04 2011 (4D7F3868)
rzdaendpt.sys Mon Mar 4 12:48:41 2013 (513443C9)
rzudd.sys Mon Mar 4 12:48:31 2013 (513443BF)
rzvkeyboard.sys Mon Mar 4 12:48:38 2013 (513443C6)
Sftfslh.sys Fri Sep 30 22:43:06 2011 (4E85F19A)
Sftplaylh.sys Fri Sep 30 22:43:05 2011 (4E85F199)
Sftredirlh.sys Fri Sep 30 22:43:14 2011 (4E85F1A2)
Sftvollh.sys Fri Sep 30 22:42:46 2011 (4E85F186)
SynTP.sys Fri May 6 08:28:49 2011 (4DC35CE1)
tmactmon.sys Wed Jul 21 13:31:24 2010 (4C46A24C)
tmcomm.sys Wed Jul 21 13:31:15 2010 (4C46A243)
tmevtmgr.sys Wed Jul 21 13:31:15 2010 (4C46A243)
tmtdi.sys Tue Jul 20 14:58:07 2010 (4C45651F)
TurboB.sys Sat Apr 17 05:07:26 2010 (4BC8EDAE)
VKbms.sys Thu Sep 30 22:16:33 2010 (4CA4B7E1)
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**************************Thu Apr 25 16:58:56.261 2013 (UTC + 6:00)**************************
cnnctfy2.sys Fri Jun 24 21:29:01 2011 (4E04AD3D)