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Windows 7: BSOD using outlook 2013 - brand new lenovo x220t-should i return it?

30 Apr 2013   #11
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

We could run SFC /scannow.

Click on the button type CMD inside Search programs and files box. Right click on CMD under Programs (1) choose Run as administrator. On the USER ACCESS CONTROL window click on the Yes button or press Alt+Y same result . Command Prompt will open to path C:\Windows\System32>_

Type this command below

SFC /SCANNOW
Press <ENTER>

If SFC locates any corrupted files upload the CBS.log.

Location of Log : C:\Windows\Logs\CBS\CBS.LOG


My System SpecsSystem Spec
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30 Apr 2013   #12
lukemike

Windows 7 Professional 64bit
 
 

Done. No integrity violations found.
My System SpecsSystem Spec
30 Apr 2013   #13
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

That is good. That means it didn't locate any corrupted Windows files.

If you get any more bsods just upload them. Before the 4 days left until you could return the laptop.

Also go ahead if you're going to keep the laptop create Recovery Discs just in case also I recommend writing down the Product Key on the bottom of the laptop and keep it in a safe place just in case you need to Reinstall Windows one day. That sticker does get warn out .
My System SpecsSystem Spec
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30 Apr 2013   #14
lukemike

Windows 7 Professional 64bit
 
 

Thanks, what I usually do (and done this time) is created disk image (Acronis True Image) and keep it in a safe place in case I need to reinstall it (then I just restore the drive). I don't know if that is a good ways but so far it worked without any problems.
My System SpecsSystem Spec
30 Apr 2013   #15
lukemike

Windows 7 Professional 64bit
 
 

Oh, and out of curiosity,although it may sound like a dumb question, from your experience on scale from 1 to 10 what are the chances of me getting a BSD again?
My System SpecsSystem Spec
30 Apr 2013   #16
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Its hard to say. BSODs are caused by a lot of stuff. Viruses, hardware or software issues. Do you have any Antivirus software installed ? If you do go ahead and update the definitions then do a full scan. If you don't download MSE
My System SpecsSystem Spec
03 May 2013   #17
lukemike

Windows 7 Professional 64bit
 
 

Hi.
The problem persists,
I found out that the problem is more common. More people have BSOD and a problem with windows memory diagnositc.
http://forum.thinkpads.com/viewtopic...709506#p709506

I was wondering if anybody have any ideas as to what may be the reason. Thank you.
My System SpecsSystem Spec
04 May 2013   #18
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you're having memory issues run this test

RAM - Test with Memtest86+
My System SpecsSystem Spec
04 May 2013   #19
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi lukemike,

Honestly, if your having these issues "out of the box" so to speak, I would be seriously thinking to send it back
to the vendor ASAP.
Get your money back and buy a better Laptop
My System SpecsSystem Spec
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 BSOD using outlook 2013 - brand new lenovo x220t-should i return it?




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