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Windows 7: Getting several different BSOD stop errors playing game

30 Apr 2013   #1
JTMoney66

Windows 7 Ultimate 64-bit
 
 
Getting several different BSOD stop errors playing game

Hello, I have Windows Ultimate 64-bit with CORSAIR Vengeance 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800).

It seems I always get them while playing Starcraft II, but it only happens about once or twice per month.

I have a PNY GeForce GTX 670 with updated drivers (version 314.22).

The errors include the following:

PAGE FAULT IN NONPAGED AREA
MEMORY MANAGEMENT
IRQL_NOT_LESS_OR_EQUAL
PFN_LIST_CORRUPT

and just saw this one for the first time recently:

BAD POOL HEADER

I attached the SF diagnostic tool .zip file.

Any help would be greatly appreciated. Thanks.


My System SpecsSystem Spec
.
01 May 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Code:
Image path: \SystemRoot\system32\DRIVERS\lvrs64.sys
Image name: lvrs64.sys
Timestamp: Wed Oct 07 01:27:59 2009
Your logitech webcam driver is pretty old

Uninstall Daemon Tool Lite . That program is known to cause BSODs on Windows 7 .

Once your done removing DTL use the tool below to remove the SPTD.sys driver if located

download

If the Uninstall button is greyed out . Close the Program if its not please go ahead and press the Uninstall button.


: Added :

Remove

Spybot - Search & Destroy 2 . That software does more harm to your PC then good.


Drivers Needed
ASMedia USB 3.0 XHCI Controller

Your current Bios

BiosVersion = 0402 
BiosReleaseDate = 05/16/2011 

Current BIOS VersionDownload
SABERTOOTH 990FX BIOS 1604download
My System SpecsSystem Spec
01 May 2013   #3
secretsquirrel9

64
 
 

[QUOTE=VistaKing;2383436][CODE]

Uninstall Daemon Tool Lite . That program is known to cause BSODs on Windows 7 .

Once your done removing DTL use the tool below to remove the SPTD.sys driver if located

QUOTE]

Agreed Vista, I can't tell you the number of issues I had with DTL BSODS as well as a a difficult time getting rid of "ghost" drives after I deleted DTL. Make sure when you do delete DTL to remove the ghost drives because otherwise you will end up with a headache like I did.

You say you have the latest driver, however, most of the time the video driver updates have to be manually fetched from the manufacturer's website. I had an issue playing several blizzard games where I would BSOD. Ended up having to roll back my Direct X from 11 to 10 and updating my graphics driver. Don't rull out the drivers until you have manually checked what the latest version is, I made that mistake once and ended up on a forum only to be told the same thing.

I would also do a Memory Check and go to advanced and check everthing for the "page fault in non.."
My System SpecsSystem Spec
.

01 May 2013   #4
JTMoney66

Windows 7 Ultimate 64-bit
 
 

Whenever I check for updates in my Logitech webcam driver, it states "Your Logitech software is up to date".

I removed DTL.

The uninstall button was greyed out on the downloaded program.
My System SpecsSystem Spec
01 May 2013   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
Daemon Tools/Alcohol %

Uninstall DAEMON Tools and/or Alcohol % software. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Code:
Start Menu\Programs\Sophos\Sophos Endpoint Security and Control Public:Start Menu\Programs\Sophos\Sophos Endpoint Security and Control Public
Start Menu\Programs\Spybot - Search & Destroy 2 Public:Start Menu\Programs\Spybot - Search & Destroy 2 Public
Security App

As a test remove your current security apps and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Microsoft Security Essentials and Malwarebytes, both recommended from a strict BSOD perspective.

Microsoft Security Essentials, Free antivirus for windows

Malwarebytes Anti-Malware Free

information   Information
DO NOT start the free trial of MalwareBytes. Deselect the option when prompted.


Virus check

Scan your system with the following:

Kaspersky TDSSKiller How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner One-time virus scanner free with ESET online scanner

Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - Disk Check
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

Follow this:
Quote   Quote: Originally Posted by writhziden View Post

If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
My System SpecsSystem Spec
01 May 2013   #6
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Just added the updated version of the bios on the Post #2

What is your model of the webcam ?

Driver NameDownload Link
ASMedia USB 3.0 XHCI Controllerdownload
My System SpecsSystem Spec
01 May 2013   #7
JTMoney66

Windows 7 Ultimate 64-bit
 
 

Hello,

Thanks all for the replies. I will try all of the above later tonight. I did not restart after removing DTL using add/remove programs before running the sptd removal tool, so I will try that.

My webcam version is Quickcam S7500.
Unfortunately it says on the Logitech website that the latest drivers came out in Oct. 2009. I did notice a couple of years ago that when someone tried to video chat me on Google talk, activating my webcam, it instantly gave me a BSOD. I stopped using Google video chat, but I use the webcam with Skype all the time without problems nowadays.

koolkat,
My main boot drive (C:\) is actually an SSD, and I have an additional internal SSD for storage.
I will make sure to update my BIOS, run the scans, and report back.

Cheers.
My System SpecsSystem Spec
01 May 2013   #8
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

See if there is an update firmware for your SSD drives.
My System SpecsSystem Spec
01 May 2013   #9
JTMoney66

Windows 7 Ultimate 64-bit
 
 

Hello,

I have uninstalled Spybot Search & Destroy. I am about to run virus checks, rootkit check, disk check and Memtest, but first I just had a question.

I just updated the ASMedia USB 3.0 XHCI controller. I had noticed before that my USB controller had been acting up...randomly not detecting external hard drives connecting via USB.

I was about to update my SSD firmware. According to AS SSD Benchmark, I have version 5.02. According to Corsair, the latest version is 5.05a. It had a few warnings before installing, including making sure that AHCI mode is enabled. I checked that my SSD had AHCI mode enabled by using AS SSD. It is indeed enabled.

My question is, should I go ahead and update my SSD firmware? Should I update the 990FX bios first or after the SSD?


Thanks!
My System SpecsSystem Spec
01 May 2013   #10
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Update the motherboard BIOS first .

Then update the SSD firmware
My System SpecsSystem Spec
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 Getting several different BSOD stop errors playing game




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