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Windows 7: Got BSOD Razer Blade 1st Gen

01 May 2013   #1
amir tava

Windows 7 Home Premium x64 SP1
 
 
Got BSOD Razer Blade 1st Gen

hi guys i got my first in Razer Balade Laptop i was playing dota 2 and than when im finished i exit my game and wanted to put my laptop on sleep mode i got BSOD here is the files
System Spec of my Razer blade laptop
Intel® Core™ i7 Processor Dual Core w/ Hyper-Threading – 64Bit CPU: 2.8GHz (Base) / 3.5GHz (Turbo)\
Intel® HM65 Express Chipset
8GB Dual Channel DDR3 at 1333MHz
ntegrated Intel® GMA HD – Mobile Mode NVIDIA® GeForce® GT 555M 2GB DDR5 VRAM Using NVIDIA Optimus™ Technology
anyone would help it would be great thanks a lot!!!


My System SpecsSystem Spec
.
01 May 2013   #2
amir tava

Windows 7 Home Premium x64 SP1
 
 

any help would be great thanks a lot!
My System SpecsSystem Spec
01 May 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Amir, apparently the BSOD is caused by Renesas USB drivers.
Code:
*** WARNING: Unable to verify timestamp for nusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for nusb3xhc.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff800030d5156, fffff8800cd40578, fffff8800cd3fdd0}

Probably caused by : nusb3xhc.sys ( nusb3xhc+1b64b )

Followup: MachineOwner
---------
Check for any possible driver and firmware updates in RENESAS/NEC Drivers & Firmwares

Let us know the results.
My System SpecsSystem Spec
.

01 May 2013   #4
amir tava

Windows 7 Home Premium x64 SP1
 
 

ya one of my usb stopped working today i will try that sorry for late reply im a bit busy
My System SpecsSystem Spec
01 May 2013   #5
amir tava

Windows 7 Home Premium x64 SP1
 
 

im not good with winodws just making sure which one should i update or download from that site?
My System SpecsSystem Spec
01 May 2013   #6
amir tava

Windows 7 Home Premium x64 SP1
 
 

@Arc also my first usb stopped working today and the other two are working probably i have 3 usbs in total only two of the working and one of them stopped working today could be of that and what firmrate and driver should i download from that site im not good
My System SpecsSystem Spec
01 May 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Get the latest version for both the driver and firmware.
My System SpecsSystem Spec
01 May 2013   #8
amir tava

Windows 7 Home Premium x64 SP1
 
 

this NEC/RENESAS USB3 Controller (uPD720200 & uPD720200a) firmwares Version 4.0.2.0/3.0.3.4 New and this NEC/RENESAS USB3 Controller (uPD720200 & uPD720200a) Drivers Version 2.1.39.0 New and this?
My System SpecsSystem Spec
01 May 2013   #9
amir tava

Windows 7 Home Premium x64 SP1
 
 

or can you just give me the direct link so i can download it i don't want to messed my laptop more if you don't mind sorry im a noob
My System SpecsSystem Spec
01 May 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Try these tow
Attachment 266278
My System SpecsSystem Spec
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 Got BSOD Razer Blade 1st Gen




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