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Windows 7: Frequent BSoD for ntoskrnl.exe, dxgmms1.sys when watching yt, twitch

10 May 2013   #21
enzym

OEM Mircosoft Windows 7 Home Premium 64bit (6.1.7601 Service Pack 1 Build 7601)
 
 

New one. This time it only has ntoskrnl.exe highlighted.
SF log in attachment.

I'm starting to feel inclined (slowly) to just buy a new PC, btw. The problem with that is that WhoCrashed says that it is not a hardware problem, and no tests were able to identify one. Both RAM and GPU are relatively new, so I'd like to keep them, but what if one of them turns out to be the problem after all? This is really frustrating. The performance of the machine should still be good (aside from the BSoDs). The idea of replacing it for such a silly reason is bothersome.


My System SpecsSystem Spec
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10 May 2013   #22
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Hold tight I'm going to see If i can get other eyes on this.
My System SpecsSystem Spec
10 May 2013   #23
enzym

OEM Mircosoft Windows 7 Home Premium 64bit (6.1.7601 Service Pack 1 Build 7601)
 
 

I have unconditional trust in your competence! No doubt about that. It's just that the problem has been persistent for such a long time. I did a lot of googling occasionally, stretched out over several months, before turning to you guys. Furmark, chkdsk, sfc /scannow, memtest etc all weren't new things to me. Though a specific and systematic approach is.
My System SpecsSystem Spec
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10 May 2013   #24
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Just as another eye .... may I ask you one thing? Will you do one thing for me .... as I am trying to see something.

If you think you can do it, please follow it :
  1. Download the latest WHQL on the desktop.
  2. Disconnect the internet.
  3. Uninstall All AMD display related elements (including CCC) form Control Panel > Programs and features.
  4. Follow Drivers - Clean Left over Files after Uninstalling.
  5. Now Restart. (If it requires any restart in between, accept all the offered restarts).
  6. Now install the downloaded display driver.
  7. Either restart manually, or accept the offered restart.Connect back to network.
I want you do it without missing any point. Can you? Want to see what happens with a perfectly installed display driver.
My System SpecsSystem Spec
11 May 2013   #25
enzym

OEM Mircosoft Windows 7 Home Premium 64bit (6.1.7601 Service Pack 1 Build 7601)
 
 

Of course, at least I think so. Doing it now.

Downloaded it from here. Is that correct?
Doing 2-7 now.
I already have DriverFusion. It says that DriverSweeper is now called that. Will that do?

Done (the above questions were asked before performing 2-7). Used DriverSweeper 3.2 from your link instead of Driver Fusion 1.6.
Cleaning them without safe mode didn't give me any errors. Cleaning them in safe mode resulted in "mini applications are not available in safe mode" (Minianwendungen sind im abgesicherten Modus nicht verfügbar). These entries have been present after every reboot following a cleansing.
My System SpecsSystem Spec
11 May 2013   #26
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The link is a third party link, not the official one. But the driver is the same.

If the version of driver fusion is not the latest, it will work. The latest version of free driver fusion will not delete all the elements, but it will prompt you to buy the paid version. Whereas, driver sweeper will wipe everything up.

Anyway, let us know when everything is done accordingly. If any step will be missed, the aim may not be achieved.
My System SpecsSystem Spec
11 May 2013   #27
enzym

OEM Mircosoft Windows 7 Home Premium 64bit (6.1.7601 Service Pack 1 Build 7601)
 
 

Quote   Quote: Originally Posted by Arc View Post
Anyway, let us know when everything is done accordingly. If any step will be missed, the aim may not be achieved.
I did. The system is running on 13-4_vista_win7_win8_64_dd_ccc_whql since that post.

Quote   Quote: Originally Posted by enzym View Post
Done (the above questions were asked before performing 2-7). Used DriverSweeper 3.2 from your link instead of Driver Fusion 1.6.
Cleaning them without safe mode didn't give me any errors. Cleaning them in safe mode resulted in "mini applications are not available in safe mode" (Minianwendungen sind im abgesicherten Modus nicht verfügbar). These entries have been present after every reboot following a cleansing.
I wouldn't know how to follow the instructions any more closely, other than finding a link to the driver directly from the provider.
My System SpecsSystem Spec
11 May 2013   #28
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It's OK mate
The same driver from an alternative link will not make any difference.

Now let us wait and see. If it is a driver error, it should not occur any more. In that case we may need to look elsewhere.

Your temps are already fine from the earlier posts .... GPU stress test passed. So we may check for one more thing now ...
Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
At least 30% excess is safe.
My System SpecsSystem Spec
11 May 2013   #29
enzym

OEM Mircosoft Windows 7 Home Premium 64bit (6.1.7601 Service Pack 1 Build 7601)
 
 

This is a bit complicated.

I put the following:
- 1 physical CPU, AMD, Socket AM3, AMD Phenom II X4 955 3200 MHz Deneb, 90% TDP (3200 stock, 1.35 stock)
- Motherboard: Regular - Desktop (GA-MA790XT-UD4P)
- 4 Sticks DDR3 SDRAM (G.Skill RipJawsZ 4x4GB DDR3-1600 PC3-12800), ignored "FB DIMMs"
- Video Card: AMD, AMD Radeon HD 6950 (MSI Radeon HD 6950 Twin Frozr II), ignored Physics Processing Unit
- Hard Drive: WD3200AAJS-00L7A0 7200, put it as regular SATA
- 1 DVD-ROM Drive, no SSD, no PCI cards other than the Radeon HD since I believe the sound card to be on board
- 1 92mm fan (Scythe Katana 3 on CPU)
I have USB devices including an external HDD, but they come with their own power supply, so they were ignored.

at 90% system load and no aging, it comes out at 372W. My PSU is 550W be quiet! Straight Power 80+.
My System SpecsSystem Spec
11 May 2013   #30
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

That's all good
My System SpecsSystem Spec
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 Frequent BSoD for ntoskrnl.exe, dxgmms1.sys when watching yt, twitch




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