BSOD 0x10e while watching Youtube vid, but laptop is recently unstable

RJtheShadow · 22 May 2013

I just ran Furmark. After about half an hour of it stabilising at 77-78C I decided it was enough.

I ran GPU:OCCT and am including the result graphs, but I can say now that it ran fine for the hour I let it run.

GPU:Memtest was not an option as it seemingly was unsupported by my Graphic Card. Looking at the GeForce list of supported cards, it indeed doesn't seem to be supported (the closest being GTX465 whereas mine is 460M)

I haven't actually applied the Hotfix yet. Would running both tests succesfully imply this hotfix is not necessary? Or not?

Northernsoul55 · 22 May 2013

Hmmm..I would say those temps were fine.

Apply the hotfix, create a

system restore point first.

Just curiously, if you go into your BIOS, what are the Voltages for the PSU
look on the main page, and look for voltages, what are the + 3.3V, +5V and the +12V readings?

Lets see if the hotfix helps, if not I will send out the Batsignal.

Have you scanned for viruses/malware?

cheers

Dave

RJtheShadow · 22 May 2013

I made a restore point, I am now going to install the Hotfix and then I am going to check the voltages in the BIOS and let you know.

While I often forget to start up a scan, I let MSE always run a scan when it shows it's orange ! icon. I let it run a full scan from time to time as well. I've always been very aware of the threat of virusses and malware. I wouldn't call it obsessive though. I'd never call it obsessive, even if it was.

EDIT: I have to request these hotfixes by e-mail? That's a bit odd, isn't it?

Northernsoul55 · 22 May 2013

Because im slowly running out of ideas........

Scan the system for possible virus infection.

https://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

http://support.kaspersky.com/5350?vs=s88446#s88446

Or malware:

Please download Malwarebytes:

Download

Note

Do not start the free trial of Malware Bytes, deselect that option when prompted.

Run a full scan once downloaded, installed and updated.

Just to eliminate as a possible cause. I will sleep on it!

No sometime Microsoft hotfixes require an email. :)

Cheers
Dave

RJtheShadow · 22 May 2013

Alright, well, the Hotfix just arrived in my inbox so I'll go install it then.

And I technically broke my own rule. I only received that BSOD once and haven't continued gaming since. In the very least I should have encountered it a second time to make sure we'd be dealing with a recurring problem.

Also, I couldn't find the voltages you wanted in the BIOS. I've uploaded some pictures that I took with my camera to show you what options I really have in the BIOS. I didn't include the Security and Boot tabs because they didn't really matter. Security was about setting up a BIOS password and Boot was simply all the bootable devices. And of course, Exit.
So here are the pictures, in case I missed something.

I'm going to run Malwarebytes after the hotfix, since I forgot to install it before I made the restore point. I figured I should do one thing at a time.

EDIT:
When running the update, it says it's not valid for my computer (it says so in Dutch). :/

EDIT 2:
A quick scan of Malwarebytes has shown no problems.

EDIT 3:
I ran the Memtest with the RAM sticks placed in reversed order as you said, for 12 hours for 4 passes. No problems so far when I got home. I decided to take the hint and consider my RAMs as fully functional.

Also, I've been gaming a little. Everything seems hunky dory so far.

Northernsoul55 · 24 May 2013

Hi,

Thanks for the feedback.

Ok monitor the situation and we will wait and see :)

cheers
Dave

RJtheShadow · 24 May 2013

Sounds good. I've been playing Path of Exile and Planetside 2 without any issues.
As usual, I'll monitor for a week then push the Solved button if there still hasn't been any issue.

Northernsoul55 · 25 May 2013

Well that is encouraging :) Fingers crossed

RJtheShadow · 02 Jun 2013

Well, everything seems fine so far, so I'm going to call it solved. Thank you for your help, everyone.

Northernsoul55 · 03 Jun 2013

Good news

Glad your sorted.