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Windows 7: Windows files broken after a series of unsolicited shutdowns


04 May 2013   #11

Windows 7 Professional (x64)
 
 

Here come's the CBS zip.

SFC returns that damaged files were discovered and that some could not be repaired.

However, I've run sfc /scannow plenty of times before coming to this forum, so I don't think this will change the MSDIAG results in any way.

My System SpecsSystem Spec
.

04 May 2013   #12

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The SFC log shows the following problems....
Code:
 Line 66305: 2013-05-04 13:39:58, Info                  CSI    00000395 [SR] Repairing 25 (0x0000000000000019) components
 Line 66306: 2013-05-04 13:39:58, Info                  CSI    00000396 [SR] Beginning Verify and Repair transaction
 Line 66311: 2013-05-04 13:39:58, Info                  CSI    00000399 [SR] Cannot verify component files for a0a6b3ef539d69d4aad3a7970a13c5e6, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66316: 2013-05-04 13:39:58, Info                  CSI    0000039c [SR] Cannot verify component files for cf86a98a7c2614082dd8a2ce1ec5a702, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66319: 2013-05-04 13:39:58, Info                  CSI    0000039e [SR] Cannot repair member file [l:24{12}]"d2d1.dll.mui" of Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"pt-BR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66324: 2013-05-04 13:39:58, Info                  CSI    000003a1 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"tr-TR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66329: 2013-05-04 13:39:58, Info                  CSI    000003a4 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66334: 2013-05-04 13:39:58, Info                  CSI    000003a7 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-HK", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66339: 2013-05-04 13:39:58, Info                  CSI    000003aa [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-TW", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66342: 2013-05-04 13:39:58, Info                  CSI    000003ac [SR] Cannot repair member file [l:18{9}]"mshta.exe" of Microsoft-Windows-IE-HTMLApplication, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66345: 2013-05-04 13:39:58, Info                  CSI    000003ae [SR] Cannot repair member file [l:14{7}]"tdc.ocx" of Microsoft-Windows-IE-DataControl, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66348: 2013-05-04 13:39:58, Info                  CSI    000003b0 [SR] Cannot repair member file [l:52{26}]"Windows Pop-up Blocked.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66351: 2013-05-04 13:39:58, Info                  CSI    000003b2 [SR] Cannot repair member file [l:54{27}]"Windows Information Bar.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66356: 2013-05-04 13:39:58, Info                  CSI    000003b5 [SR] Cannot verify component files for Microsoft-Windows-Netevent, Version = 6.1.7601.17964, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66361: 2013-05-04 13:39:58, Info                  CSI    000003b8 [SR] Cannot verify component files for Microsoft-Windows-TerminalServices-USBRedirectorClient.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66366: 2013-05-04 13:39:58, Info                  CSI    000003bb [SR] Cannot verify component files for Microsoft-Windows-TerminalServices-USBRedirectorClient, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66371: 2013-05-04 13:39:58, Info                  CSI    000003be [SR] Cannot verify component files for Microsoft-Windows-WMI-Tools.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66376: 2013-05-04 13:39:58, Info                  CSI    000003c1 [SR] Cannot verify component files for Microsoft-Windows-WMI-time-Provider, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66381: 2013-05-04 13:39:58, Info                  CSI    000003c4 [SR] Cannot verify component files for tsgenericusbdriver.inf, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66385: 2013-05-04 13:39:58, Info                  CSI    000003c6 [SR] Cannot repair member file [l:54{27}]"Microsoft.WSMan.Runtime.dll" of Microsoft.WSMan.Runtime, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66389: 2013-05-04 13:39:58, Info                  CSI    000003c8 [SR] Cannot repair member file [l:64{32}]"System.Management.Automation.dll" of System.Management.Automation, Version = 7.1.7601.18071, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66392: 2013-05-04 13:39:58, Info                  CSI    000003ca [SR] Cannot repair member file [l:18{9}]"mshta.exe" of Microsoft-Windows-IE-HTMLApplication, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66395: 2013-05-04 13:39:59, Info                  CSI    000003cc [SR] Cannot repair member file [l:20{10}]"mshtml.tlb" of Microsoft-Windows-IE-HTMLRendering, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66398: 2013-05-04 13:39:59, Info                  CSI    000003ce [SR] Cannot repair member file [l:24{12}]"WmiPrvSE.exe" of Microsoft-Windows-WMI-Core-ProviderHost, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66403: 2013-05-04 13:39:59, Info                  CSI    000003d1 [SR] Cannot verify component files for Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66406: 2013-05-04 13:39:59, Info                  CSI    000003d3 [SR] Cannot repair member file [l:34{17}]"msfeedsbs.dll.mui" of Microsoft-Windows-IE-Feedsbs.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66409: 2013-05-04 13:39:59, Info                  CSI    000003d5 [SR] Cannot repair member file [l:32{16}]"vbscript.dll.mui" of Microsoft-Windows-Scripting-VBScript.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66414: 2013-05-04 13:39:59, Info                  CSI    000003d8 [SR] Cannot verify component files for Microsoft-Windows-WinrsPlugins.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
Some of these are best repaired using another tool -
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.
My System SpecsSystem Spec
04 May 2013   #13

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The SFC log shows the following problems....
Code:
 Line 66305: 2013-05-04 13:39:58, Info                  CSI    00000395 [SR] Repairing 25 (0x0000000000000019) components
 Line 66306: 2013-05-04 13:39:58, Info                  CSI    00000396 [SR] Beginning Verify and Repair transaction
 Line 66311: 2013-05-04 13:39:58, Info                  CSI    00000399 [SR] Cannot verify component files for a0a6b3ef539d69d4aad3a7970a13c5e6, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66316: 2013-05-04 13:39:58, Info                  CSI    0000039c [SR] Cannot verify component files for cf86a98a7c2614082dd8a2ce1ec5a702, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66319: 2013-05-04 13:39:58, Info                  CSI    0000039e [SR] Cannot repair member file [l:24{12}]"d2d1.dll.mui" of Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"pt-BR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66324: 2013-05-04 13:39:58, Info                  CSI    000003a1 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"tr-TR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66329: 2013-05-04 13:39:58, Info                  CSI    000003a4 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66334: 2013-05-04 13:39:58, Info                  CSI    000003a7 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-HK", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66339: 2013-05-04 13:39:58, Info                  CSI    000003aa [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-TW", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66342: 2013-05-04 13:39:58, Info                  CSI    000003ac [SR] Cannot repair member file [l:18{9}]"mshta.exe" of Microsoft-Windows-IE-HTMLApplication, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66345: 2013-05-04 13:39:58, Info                  CSI    000003ae [SR] Cannot repair member file [l:14{7}]"tdc.ocx" of Microsoft-Windows-IE-DataControl, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66348: 2013-05-04 13:39:58, Info                  CSI    000003b0 [SR] Cannot repair member file [l:52{26}]"Windows Pop-up Blocked.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66351: 2013-05-04 13:39:58, Info                  CSI    000003b2 [SR] Cannot repair member file [l:54{27}]"Windows Information Bar.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66356: 2013-05-04 13:39:58, Info                  CSI    000003b5 [SR] Cannot verify component files for Microsoft-Windows-Netevent, Version = 6.1.7601.17964, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66361: 2013-05-04 13:39:58, Info                  CSI    000003b8 [SR] Cannot verify component files for Microsoft-Windows-TerminalServices-USBRedirectorClient.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66366: 2013-05-04 13:39:58, Info                  CSI    000003bb [SR] Cannot verify component files for Microsoft-Windows-TerminalServices-USBRedirectorClient, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66371: 2013-05-04 13:39:58, Info                  CSI    000003be [SR] Cannot verify component files for Microsoft-Windows-WMI-Tools.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66376: 2013-05-04 13:39:58, Info                  CSI    000003c1 [SR] Cannot verify component files for Microsoft-Windows-WMI-time-Provider, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66381: 2013-05-04 13:39:58, Info                  CSI    000003c4 [SR] Cannot verify component files for tsgenericusbdriver.inf, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66385: 2013-05-04 13:39:58, Info                  CSI    000003c6 [SR] Cannot repair member file [l:54{27}]"Microsoft.WSMan.Runtime.dll" of Microsoft.WSMan.Runtime, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66389: 2013-05-04 13:39:58, Info                  CSI    000003c8 [SR] Cannot repair member file [l:64{32}]"System.Management.Automation.dll" of System.Management.Automation, Version = 7.1.7601.18071, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66392: 2013-05-04 13:39:58, Info                  CSI    000003ca [SR] Cannot repair member file [l:18{9}]"mshta.exe" of Microsoft-Windows-IE-HTMLApplication, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66395: 2013-05-04 13:39:59, Info                  CSI    000003cc [SR] Cannot repair member file [l:20{10}]"mshtml.tlb" of Microsoft-Windows-IE-HTMLRendering, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66398: 2013-05-04 13:39:59, Info                  CSI    000003ce [SR] Cannot repair member file [l:24{12}]"WmiPrvSE.exe" of Microsoft-Windows-WMI-Core-ProviderHost, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66403: 2013-05-04 13:39:59, Info                  CSI    000003d1 [SR] Cannot verify component files for Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66406: 2013-05-04 13:39:59, Info                  CSI    000003d3 [SR] Cannot repair member file [l:34{17}]"msfeedsbs.dll.mui" of Microsoft-Windows-IE-Feedsbs.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66409: 2013-05-04 13:39:59, Info                  CSI    000003d5 [SR] Cannot repair member file [l:32{16}]"vbscript.dll.mui" of Microsoft-Windows-Scripting-VBScript.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66414: 2013-05-04 13:39:59, Info                  CSI    000003d8 [SR] Cannot verify component files for Microsoft-Windows-WinrsPlugins.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
Some of these are best repaired using another tool -
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive \checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.
My System SpecsSystem Spec
.


04 May 2013   #14

Windows 7 Professional (x64)
 
 

Here it is. It took about 5 minutes to run.

EDIT: I realized there are a couple of archives in the same folder, but with older timestamps. I now packed everything in a zip file for completeness.

UPDATE: The problems persist as before after running this Windows update and rebooting the machine, i.e. the main user is still not usable (only back screen) and the secondary user I am logged into now also has all kinds of error messages (e.g., Chrome working, but Firefox not; A MySQL server instance that was running on the system is not running properly anymore; other programs might display error messages when launched etc.).
My System SpecsSystem Spec
04 May 2013   #15

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The CheckSUR result is a bit of a mess

The stuff that CheckSUR can help us fix is this....
Code:
Unavailable repair files:
 winsxs\manifests\amd64_888afcc796b38284b9caea5333c3bc81_31bf3856ad364e35_9.4.8112.20553_none_817a3eaced165b78.manifest
 winsxs\manifests\amd64_a0a6b3ef539d69d4aad3a7970a13c5e6_b03f5f7f11d50a3a_6.1.7601.17966_none_24b452d7034e48d4.manifest
 winsxs\manifests\amd64_e5842bbc8043153382a379394a9b0c0e_b03f5f7f11d50a3a_6.1.7601.22126_none_af39efeb548caf7f.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.20586_none_882f0f930e1703ea.manifest
 winsxs\manifests\amd64_447d9d38be49fb0395f1992bda205f79_31bf3856ad364e35_9.4.8112.20553_none_5bf495d398f16514.manifest
 winsxs\manifests\x86_microsoft-windows-winrsplugins.resources_31bf3856ad364e35_7.1.7601.16398_de-de_03d2f91bbaed5344.manifest
 winsxs\manifests\amd64_41e66529008ba916cb71567518e922d2_31bf3856ad364e35_9.4.8112.16447_none_6430a795ac726e6e.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-cn_463c7a50d3c5348f.manifest
 winsxs\manifests\amd64_3b47f866361713aeef840a3c86d244a9_31bf3856ad364e35_9.4.8112.20565_none_ec0c2c60a688ac2d.manifest
 winsxs\manifests\amd64_microsoft-windows-wmi-time-provider_31bf3856ad364e35_7.1.7601.16398_none_3c76312cca3fc6e4.manifest
 winsxs\manifests\x86_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.22171_none_af477f18d00f9c82.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-tw_4a38b7a6d13610ff.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-hk_44e772ded4a0a71f.manifest
 winsxs\manifests\amd64_microsoft-windows-t..torclient.resources_31bf3856ad364e35_7.1.7601.16398_de-de_e4f20305f03fee3a.manifest
 winsxs\manifests\amd64_cf86a98a7c2614082dd8a2ce1ec5a702_b03f5f7f11d50a3a_6.1.7601.17966_none_c5bd3deb76a27bb1.manifest
 winsxs\manifests\amd64_microsoft-windows-wmi-tools.resources_31bf3856ad364e35_7.1.7601.16398_de-de_edca46e1d7599a48.manifest
 winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16476_none_54fe4096f10461f7.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_tr-tr_74df5c53238d6270.manifest
 winsxs\manifests\amd64_microsoft-windows-t..usbredirectorclient_31bf3856ad364e35_7.1.7601.16398_none_f642bcff6c8b2640.manifest
 winsxs\manifests\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_7.1.7601.16398_none_8990d94eb5ecd1da.manifest
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Package_1_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_2_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_41_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Package_1_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_2_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_41_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.cat
 servicing\packages\Package_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.cat
It's going to take me some time to put together the fix protocol for that lot - and I have to go out soon.

It's likely to be lunchtime tomorrow (UK time) before I can post it.

.. and there's more work to do once that lot are fixed.
My System SpecsSystem Spec
04 May 2013   #16

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It took less long than I expected - but there is a major problem.

Some of the files involved are totally impossible version numbers!

There is no such Windows version as 7.1.7601.x - which means that there is a registry problem on your machine.

With that caveat, we'll get the rest fixed, and then try and hunt down the remaining errors.


I've uploaded a file - s06aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder s06aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
04 May 2013   #17

Windows 7 Professional (x64)
 
 

Ok, will do. I'm still puzzled whether such a mess could result from a simple (uncontrolled) power off or if it's rather some kind of virus/malware even though nothing was detected.
My System SpecsSystem Spec
04 May 2013   #18

Windows 7 Professional (x64)
 
 

Done, it was actually pretty quick. See attached (I left the archive files out as their timestamp has not changed from previously).
My System SpecsSystem Spec
04 May 2013   #19

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Here's the list of remaining problems in CheckSUR....
Code:
Unavailable repair files:
 winsxs\manifests\amd64_a0a6b3ef539d69d4aad3a7970a13c5e6_b03f5f7f11d50a3a_6.1.7601.17966_none_24b452d7034e48d4.manifest
 winsxs\manifests\x86_microsoft-windows-winrsplugins.resources_31bf3856ad364e35_7.1.7601.16398_de-de_03d2f91bbaed5344.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-cn_463c7a50d3c5348f.manifest
 winsxs\manifests\amd64_microsoft-windows-wmi-time-provider_31bf3856ad364e35_7.1.7601.16398_none_3c76312cca3fc6e4.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-tw_4a38b7a6d13610ff.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-hk_44e772ded4a0a71f.manifest
 winsxs\manifests\amd64_microsoft-windows-t..torclient.resources_31bf3856ad364e35_7.1.7601.16398_de-de_e4f20305f03fee3a.manifest
 winsxs\manifests\amd64_microsoft-windows-wmi-tools.resources_31bf3856ad364e35_7.1.7601.16398_de-de_edca46e1d7599a48.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_tr-tr_74df5c53238d6270.manifest
 winsxs\manifests\amd64_microsoft-windows-t..usbredirectorclient_31bf3856ad364e35_7.1.7601.16398_none_f642bcff6c8b2640.manifest
 winsxs\manifests\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_7.1.7601.16398_none_8990d94eb5ecd1da.manifest
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
There's only one file remaining that's easily fixable.....

Here's the list of other files affected from CheckSUR....
Code:
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20573_none_a455cc0e05e6a1a1 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20573_none_a455cc0e05e6a1a1 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20554_none_a46c6c3005d58316 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20554_none_a46c6c3005d58316 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16446_none_a3ef9fe4ecadfa09 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16446_none_a3ef9fe4ecadfa09 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16447_none_a3f0a02eecad1360 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16447_none_a3f0a02eecad1360 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16455_none_a3e3cfaeecb6fca3 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16455_none_a3e3cfaeecb6fca3 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16476_none_a3cf3020ecc64ddc 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16476_none_a3cf3020ecc64ddc 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20565_none_a4629c8e05dcb85e 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20565_none_a4629c8e05dcb85e 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16450_none_a3dece3cecbb7df0 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16450_none_a3dece3cecbb7df0 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_8.0.7600.16385_none_a61138e7aab17fed 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_8.0.7600.16385_none_a61138e7aab17fed 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20553_none_a46b6be605d669bf 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20553_none_a46b6be605d669bf 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16464_none_a3d7ff78ecbfff3d 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16464_none_a3d7ff78ecbfff3d 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20562_none_a45f9bb005df6c59 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20562_none_a45f9bb005df6c59 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16457_none_a3e5d042ecb52f51 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16457_none_a3e5d042ecb52f51 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20586_none_a44dfd0005ec0997 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20586_none_a44dfd0005ec0997
As you can see, all these are from Internet Explorer 9 - but varying versions/updates.

Combining these with the earlier results from the SFC scan will hopefully get us closer to a solution for your problems - but I suspect that there will be a lot of work remaining to do afterwards.
My System SpecsSystem Spec
04 May 2013   #20

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You effectively have a choice now -

Either
1) carry on in this manner, and hope that I can solve all the mismatches.
or
2) a repair install of Windows 7 - and hope that the system comes out in a fit state for updating to its current and/or potential state.

Your choice.
My System SpecsSystem Spec
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