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Windows 7: Windows files broken after a series of unsolicited shutdowns

05 May 2013   #31
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Steve06

I do see something in the log . I will have to have someone come up with a fix for you


My System SpecsSystem Spec
.
05 May 2013   #32
Steve06

Windows 7 Professional (x64)
 
 

Thanks. I'm very concerned with how things seem to keep getting worse. First my main user account was unusable, now I cannot even log onto any account.

I was also shocked to see that the command prompt in the system recovery options indicates more than 15GB of free space than, as if a big chunk of data had been swallowed.

EDIT: Are you sure there is a simple "fix" to that apart from a repair install or fresh re-install? When do you think you would have that?

UPDATE: Tried to run SSD Life (portable version) from the system recovery command prompt to have a second opinion on the SSD's health but it can't be started from there - seems to only work within Windows.
My System SpecsSystem Spec
05 May 2013   #33
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

My System SpecsSystem Spec
.

05 May 2013   #34
Steve06

Windows 7 Professional (x64)
 
 

Ok, started in graphics mode and ran the updates. Now its scanning and will take about 2h, or so it says.
My System SpecsSystem Spec
05 May 2013   #35
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Ok let's see what Kaspersky locates . It's a much better rescue software than WDO .
My System SpecsSystem Spec
05 May 2013   #36
cottonball

Windows 7 Home Premium
 
 

Steve06,

Looks like a few serious problems were pointed out earlier on this thread, and you mentioned a Windows 7 install, or possibly Windows 8.

You ran AntiVirus checks using: MSE, AVG Free, and Bitdefender Rescue CD, and nothing was detected.

There are some unusual entries in the FRST report, however, if you wish to pursue this route, you will need to run FRST once again and post its result after running the Kaspersky Rescue CD. Also, the FRST report had some garbled entries, apparently from a failed translation.

If the BitDefender Rescue CD found nothing, would be surprised if Kaspersky did, but, you never know.

At this point in time, the problem does not appear to be a malware issue.
My System SpecsSystem Spec
05 May 2013   #37
Steve06

Windows 7 Professional (x64)
 
 

Quote   Quote: Originally Posted by cottonball View Post
At this point in time, the problem does not appear to be a malware issue.
I agree. One hypothesis is that the SSD got defective, but these Intel SSDs are generally known to be very reliable drives. I did a Google search on "intel 520 ssd failure" and the most common problem seems to be that the drives are not recognized anymore on a SATA level - which is not the case her.

On the other hand, I have never seen such a sudden devastation in an earlier very well-functioning system.
The alternative hypothesis seems to be that a sudden power off (of unknown cause) destroyed all these system files - but then I don't understand how it got worse and worse (I can't even log onto Windows anymore) although there were no new unexpected shutdowns.

UPDATE: Kapersky finished and did not find anything special.
My System SpecsSystem Spec
05 May 2013   #38
Steve06

Windows 7 Professional (x64)
 
 

It seems that now that I cannot boot into Windows anymore a repair install is not an option anymore.

At least when I boot from the Win 7 SP1 DVD and choose to upgrade I am asked to remove the disk and restart the computer to start setup from within Windows.

I have now been able to capture the BSOD that appears for not even a second by recording the boot process with my digital camera.

The BSOD has the following message:
"STOP: c000021a {Fatal system error}
The initial session process or system process terminated unexpectedly with a status of 0x00000000 (0xc0000001 0x00020f08).
The system has been shut down."
My System SpecsSystem Spec
05 May 2013   #39
cottonball

Windows 7 Home Premium
 
 

Since there are some unusual entries in the FRST report, if you wish, you can run the following script. However, there is no guarantee that it will solve all the problems at hand, but, at this point...

On a clean computer, please open: Notepad
Copy/paste all the contents of the quote box below to Notepad (do not copy the word 'Quote').
Save it on the flash drive as: fixlist.txt

Quote:
start
HKLM-x32\...\Winlogon: [Userinit] [x]
HKLM\...\Winlogon: [Shell] [x ] ()
HKLM-x32\...\Winlogon: [Shell] [x ] ()
HKLM\...\.exe: <===== ATTENTION!
HKLM\...\exefile\DefaultIcon: <===== ATTENTION!
HKLM\...\exefile\open\command: <===== ATTENTION!
Last Boot: 2013-05-05 01:35
end
WARNING: This script is written specifically for Steve06, for use on this particular computer.
Running the script on another computer may cause damage to the Operating System.

Now, in the infected computer, plug in the USB flash drive, and enter System Recovery Options as you did before.

Run FRST again, but this time press the Fix button just once, and wait.

When done, the tool makes a log on the flash drive. This time it is called: Fixlog.txt
Please post Fixlog.txt in your reply.
My System SpecsSystem Spec
05 May 2013   #40
Steve06

Windows 7 Professional (x64)
 
 

Alright, here it is.

I'm currently building a BartPE CD in order to run SSDLife from it.
My System SpecsSystem Spec
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 Windows files broken after a series of unsolicited shutdowns




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