Here come's the CBS zip.
SFC returns that damaged files were discovered and that some could not be repaired.
However, I've run sfc /scannow plenty of times before coming to this forum, so I don't think this will change the MSDIAG results in any way.
The SFC log shows the following problems....
Some of these are best repaired using another tool -Code:Line 66305: 2013-05-04 13:39:58, Info CSI 00000395 [SR] Repairing 25 (0x0000000000000019) components Line 66306: 2013-05-04 13:39:58, Info CSI 00000396 [SR] Beginning Verify and Repair transaction Line 66311: 2013-05-04 13:39:58, Info CSI 00000399 [SR] Cannot verify component files for a0a6b3ef539d69d4aad3a7970a13c5e6, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66316: 2013-05-04 13:39:58, Info CSI 0000039c [SR] Cannot verify component files for cf86a98a7c2614082dd8a2ce1ec5a702, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66319: 2013-05-04 13:39:58, Info CSI 0000039e [SR] Cannot repair member file [l:24{12}]"d2d1.dll.mui" of Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"pt-BR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66324: 2013-05-04 13:39:58, Info CSI 000003a1 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"tr-TR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66329: 2013-05-04 13:39:58, Info CSI 000003a4 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66334: 2013-05-04 13:39:58, Info CSI 000003a7 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-HK", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66339: 2013-05-04 13:39:58, Info CSI 000003aa [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-TW", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66342: 2013-05-04 13:39:58, Info CSI 000003ac [SR] Cannot repair member file [l:18{9}]"mshta.exe" of Microsoft-Windows-IE-HTMLApplication, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66345: 2013-05-04 13:39:58, Info CSI 000003ae [SR] Cannot repair member file [l:14{7}]"tdc.ocx" of Microsoft-Windows-IE-DataControl, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66348: 2013-05-04 13:39:58, Info CSI 000003b0 [SR] Cannot repair member file [l:52{26}]"Windows Pop-up Blocked.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66351: 2013-05-04 13:39:58, Info CSI 000003b2 [SR] Cannot repair member file [l:54{27}]"Windows Information Bar.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66356: 2013-05-04 13:39:58, Info CSI 000003b5 [SR] Cannot verify component files for Microsoft-Windows-Netevent, Version = 6.1.7601.17964, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66361: 2013-05-04 13:39:58, Info CSI 000003b8 [SR] Cannot verify component files for Microsoft-Windows-TerminalServices-USBRedirectorClient.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66366: 2013-05-04 13:39:58, Info CSI 000003bb [SR] Cannot verify component files for Microsoft-Windows-TerminalServices-USBRedirectorClient, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66371: 2013-05-04 13:39:58, Info CSI 000003be [SR] Cannot verify component files for Microsoft-Windows-WMI-Tools.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66376: 2013-05-04 13:39:58, Info CSI 000003c1 [SR] Cannot verify component files for Microsoft-Windows-WMI-time-Provider, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66381: 2013-05-04 13:39:58, Info CSI 000003c4 [SR] Cannot verify component files for tsgenericusbdriver.inf, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66385: 2013-05-04 13:39:58, Info CSI 000003c6 [SR] Cannot repair member file [l:54{27}]"Microsoft.WSMan.Runtime.dll" of Microsoft.WSMan.Runtime, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66389: 2013-05-04 13:39:58, Info CSI 000003c8 [SR] Cannot repair member file [l:64{32}]"System.Management.Automation.dll" of System.Management.Automation, Version = 7.1.7601.18071, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66392: 2013-05-04 13:39:58, Info CSI 000003ca [SR] Cannot repair member file [l:18{9}]"mshta.exe" of Microsoft-Windows-IE-HTMLApplication, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66395: 2013-05-04 13:39:59, Info CSI 000003cc [SR] Cannot repair member file [l:20{10}]"mshtml.tlb" of Microsoft-Windows-IE-HTMLRendering, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66398: 2013-05-04 13:39:59, Info CSI 000003ce [SR] Cannot repair member file [l:24{12}]"WmiPrvSE.exe" of Microsoft-Windows-WMI-Core-ProviderHost, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66403: 2013-05-04 13:39:59, Info CSI 000003d1 [SR] Cannot verify component files for Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66406: 2013-05-04 13:39:59, Info CSI 000003d3 [SR] Cannot repair member file [l:34{17}]"msfeedsbs.dll.mui" of Microsoft-Windows-IE-Feedsbs.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66409: 2013-05-04 13:39:59, Info CSI 000003d5 [SR] Cannot repair member file [l:32{16}]"vbscript.dll.mui" of Microsoft-Windows-Scripting-VBScript.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66414: 2013-05-04 13:39:59, Info CSI 000003d8 [SR] Cannot verify component files for Microsoft-Windows-WinrsPlugins.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)
Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file
Then zip the CheckSUR.log and upload it to your reply.
The SFC log shows the following problems....
Some of these are best repaired using another tool -Code:Line 66305: 2013-05-04 13:39:58, Info CSI 00000395 [SR] Repairing 25 (0x0000000000000019) components Line 66306: 2013-05-04 13:39:58, Info CSI 00000396 [SR] Beginning Verify and Repair transaction Line 66311: 2013-05-04 13:39:58, Info CSI 00000399 [SR] Cannot verify component files for a0a6b3ef539d69d4aad3a7970a13c5e6, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66316: 2013-05-04 13:39:58, Info CSI 0000039c [SR] Cannot verify component files for cf86a98a7c2614082dd8a2ce1ec5a702, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66319: 2013-05-04 13:39:58, Info CSI 0000039e [SR] Cannot repair member file [l:24{12}]"d2d1.dll.mui" of Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"pt-BR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66324: 2013-05-04 13:39:58, Info CSI 000003a1 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"tr-TR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66329: 2013-05-04 13:39:58, Info CSI 000003a4 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66334: 2013-05-04 13:39:58, Info CSI 000003a7 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-HK", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66339: 2013-05-04 13:39:58, Info CSI 000003aa [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-TW", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66342: 2013-05-04 13:39:58, Info CSI 000003ac [SR] Cannot repair member file [l:18{9}]"mshta.exe" of Microsoft-Windows-IE-HTMLApplication, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66345: 2013-05-04 13:39:58, Info CSI 000003ae [SR] Cannot repair member file [l:14{7}]"tdc.ocx" of Microsoft-Windows-IE-DataControl, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66348: 2013-05-04 13:39:58, Info CSI 000003b0 [SR] Cannot repair member file [l:52{26}]"Windows Pop-up Blocked.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66351: 2013-05-04 13:39:58, Info CSI 000003b2 [SR] Cannot repair member file [l:54{27}]"Windows Information Bar.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66356: 2013-05-04 13:39:58, Info CSI 000003b5 [SR] Cannot verify component files for Microsoft-Windows-Netevent, Version = 6.1.7601.17964, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66361: 2013-05-04 13:39:58, Info CSI 000003b8 [SR] Cannot verify component files for Microsoft-Windows-TerminalServices-USBRedirectorClient.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66366: 2013-05-04 13:39:58, Info CSI 000003bb [SR] Cannot verify component files for Microsoft-Windows-TerminalServices-USBRedirectorClient, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66371: 2013-05-04 13:39:58, Info CSI 000003be [SR] Cannot verify component files for Microsoft-Windows-WMI-Tools.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66376: 2013-05-04 13:39:58, Info CSI 000003c1 [SR] Cannot verify component files for Microsoft-Windows-WMI-time-Provider, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66381: 2013-05-04 13:39:58, Info CSI 000003c4 [SR] Cannot verify component files for tsgenericusbdriver.inf, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66385: 2013-05-04 13:39:58, Info CSI 000003c6 [SR] Cannot repair member file [l:54{27}]"Microsoft.WSMan.Runtime.dll" of Microsoft.WSMan.Runtime, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66389: 2013-05-04 13:39:58, Info CSI 000003c8 [SR] Cannot repair member file [l:64{32}]"System.Management.Automation.dll" of System.Management.Automation, Version = 7.1.7601.18071, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66392: 2013-05-04 13:39:58, Info CSI 000003ca [SR] Cannot repair member file [l:18{9}]"mshta.exe" of Microsoft-Windows-IE-HTMLApplication, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66395: 2013-05-04 13:39:59, Info CSI 000003cc [SR] Cannot repair member file [l:20{10}]"mshtml.tlb" of Microsoft-Windows-IE-HTMLRendering, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66398: 2013-05-04 13:39:59, Info CSI 000003ce [SR] Cannot repair member file [l:24{12}]"WmiPrvSE.exe" of Microsoft-Windows-WMI-Core-ProviderHost, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66403: 2013-05-04 13:39:59, Info CSI 000003d1 [SR] Cannot verify component files for Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 66406: 2013-05-04 13:39:59, Info CSI 000003d3 [SR] Cannot repair member file [l:34{17}]"msfeedsbs.dll.mui" of Microsoft-Windows-IE-Feedsbs.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66409: 2013-05-04 13:39:59, Info CSI 000003d5 [SR] Cannot repair member file [l:32{16}]"vbscript.dll.mui" of Microsoft-Windows-Scripting-VBScript.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 66414: 2013-05-04 13:39:59, Info CSI 000003d8 [SR] Cannot verify component files for Microsoft-Windows-WinrsPlugins.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)
Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file
Then zip the CheckSUR.log and upload it to your reply.
Here it is. It took about 5 minutes to run.
EDIT: I realized there are a couple of archives in the same folder, but with older timestamps. I now packed everything in a zip file for completeness.
UPDATE: The problems persist as before after running this Windows update and rebooting the machine, i.e. the main user is still not usable (only back screen) and the secondary user I am logged into now also has all kinds of error messages (e.g., Chrome working, but Firefox not; A MySQL server instance that was running on the system is not running properly anymore; other programs might display error messages when launched etc.).
The CheckSUR result is a bit of a mess
The stuff that CheckSUR can help us fix is this....
It's going to take me some time to put together the fix protocol for that lot - and I have to go out soon.Code:Unavailable repair files: winsxs\manifests\amd64_888afcc796b38284b9caea5333c3bc81_31bf3856ad364e35_9.4.8112.20553_none_817a3eaced165b78.manifest winsxs\manifests\amd64_a0a6b3ef539d69d4aad3a7970a13c5e6_b03f5f7f11d50a3a_6.1.7601.17966_none_24b452d7034e48d4.manifest winsxs\manifests\amd64_e5842bbc8043153382a379394a9b0c0e_b03f5f7f11d50a3a_6.1.7601.22126_none_af39efeb548caf7f.manifest winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.20586_none_882f0f930e1703ea.manifest winsxs\manifests\amd64_447d9d38be49fb0395f1992bda205f79_31bf3856ad364e35_9.4.8112.20553_none_5bf495d398f16514.manifest winsxs\manifests\x86_microsoft-windows-winrsplugins.resources_31bf3856ad364e35_7.1.7601.16398_de-de_03d2f91bbaed5344.manifest winsxs\manifests\amd64_41e66529008ba916cb71567518e922d2_31bf3856ad364e35_9.4.8112.16447_none_6430a795ac726e6e.manifest winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-cn_463c7a50d3c5348f.manifest winsxs\manifests\amd64_3b47f866361713aeef840a3c86d244a9_31bf3856ad364e35_9.4.8112.20565_none_ec0c2c60a688ac2d.manifest winsxs\manifests\amd64_microsoft-windows-wmi-time-provider_31bf3856ad364e35_7.1.7601.16398_none_3c76312cca3fc6e4.manifest winsxs\manifests\x86_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.22171_none_af477f18d00f9c82.manifest winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-tw_4a38b7a6d13610ff.manifest winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-hk_44e772ded4a0a71f.manifest winsxs\manifests\amd64_microsoft-windows-t..torclient.resources_31bf3856ad364e35_7.1.7601.16398_de-de_e4f20305f03fee3a.manifest winsxs\manifests\amd64_cf86a98a7c2614082dd8a2ce1ec5a702_b03f5f7f11d50a3a_6.1.7601.17966_none_c5bd3deb76a27bb1.manifest winsxs\manifests\amd64_microsoft-windows-wmi-tools.resources_31bf3856ad364e35_7.1.7601.16398_de-de_edca46e1d7599a48.manifest winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16476_none_54fe4096f10461f7.manifest winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_tr-tr_74df5c53238d6270.manifest winsxs\manifests\amd64_microsoft-windows-t..usbredirectorclient_31bf3856ad364e35_7.1.7601.16398_none_f642bcff6c8b2640.manifest winsxs\manifests\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_7.1.7601.16398_none_8990d94eb5ecd1da.manifest servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum servicing\packages\Package_1_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.mum servicing\packages\Package_2_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.mum servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_41_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.mum servicing\packages\Package_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.mum servicing\packages\Package_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.mum servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum servicing\packages\Package_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.mum servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat servicing\packages\Package_1_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.cat servicing\packages\Package_2_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.cat servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_41_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.cat servicing\packages\Package_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.cat servicing\packages\Package_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.cat servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat servicing\packages\Package_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.cat
It's likely to be lunchtime tomorrow (UK time) before I can post it.
.. and there's more work to do once that lot are fixed.
It took less long than I expected - but there is a major problem.
Some of the files involved are totally impossible version numbers!
There is no such Windows version as 7.1.7601.x - which means that there is a registry problem on your machine.
With that caveat, we'll get the rest fixed, and then try and hunt down the remaining errors.
I've uploaded a file - s06aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder s06aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)
Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages
And the content of the manifests folder (.manifest files) into this folder:
C:\Windows\Temp\CheckSur\Winsxs\Manifests
Now run the CheckSUR tool again (it may take a while)
Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
Ok, will do. I'm still puzzled whether such a mess could result from a simple (uncontrolled) power off or if it's rather some kind of virus/malware even though nothing was detected.
Done, it was actually pretty quick. See attached (I left the archive files out as their timestamp has not changed from previously).
Here's the list of remaining problems in CheckSUR....
There's only one file remaining that's easily fixable.....Code:Unavailable repair files: winsxs\manifests\amd64_a0a6b3ef539d69d4aad3a7970a13c5e6_b03f5f7f11d50a3a_6.1.7601.17966_none_24b452d7034e48d4.manifest winsxs\manifests\x86_microsoft-windows-winrsplugins.resources_31bf3856ad364e35_7.1.7601.16398_de-de_03d2f91bbaed5344.manifest winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-cn_463c7a50d3c5348f.manifest winsxs\manifests\amd64_microsoft-windows-wmi-time-provider_31bf3856ad364e35_7.1.7601.16398_none_3c76312cca3fc6e4.manifest winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-tw_4a38b7a6d13610ff.manifest winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-hk_44e772ded4a0a71f.manifest winsxs\manifests\amd64_microsoft-windows-t..torclient.resources_31bf3856ad364e35_7.1.7601.16398_de-de_e4f20305f03fee3a.manifest winsxs\manifests\amd64_microsoft-windows-wmi-tools.resources_31bf3856ad364e35_7.1.7601.16398_de-de_edca46e1d7599a48.manifest winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_tr-tr_74df5c53238d6270.manifest winsxs\manifests\amd64_microsoft-windows-t..usbredirectorclient_31bf3856ad364e35_7.1.7601.16398_none_f642bcff6c8b2640.manifest winsxs\manifests\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_7.1.7601.16398_none_8990d94eb5ecd1da.manifest servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
Here's the list of other files affected from CheckSUR....
As you can see, all these are from Internet Explorer 9 - but varying versions/updates.Code:(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20573_none_a455cc0e05e6a1a1 (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20573_none_a455cc0e05e6a1a1 (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20554_none_a46c6c3005d58316 (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20554_none_a46c6c3005d58316 (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16446_none_a3ef9fe4ecadfa09 (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16446_none_a3ef9fe4ecadfa09 (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16447_none_a3f0a02eecad1360 (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16447_none_a3f0a02eecad1360 (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16455_none_a3e3cfaeecb6fca3 (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16455_none_a3e3cfaeecb6fca3 (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16476_none_a3cf3020ecc64ddc (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16476_none_a3cf3020ecc64ddc (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20565_none_a4629c8e05dcb85e (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20565_none_a4629c8e05dcb85e (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16450_none_a3dece3cecbb7df0 (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16450_none_a3dece3cecbb7df0 (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_8.0.7600.16385_none_a61138e7aab17fed (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_8.0.7600.16385_none_a61138e7aab17fed (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20553_none_a46b6be605d669bf (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20553_none_a46b6be605d669bf (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16464_none_a3d7ff78ecbfff3d (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16464_none_a3d7ff78ecbfff3d (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20562_none_a45f9bb005df6c59 (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20562_none_a45f9bb005df6c59 (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16457_none_a3e5d042ecb52f51 (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16457_none_a3e5d042ecb52f51 (f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20586_none_a44dfd0005ec0997 (f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20586_none_a44dfd0005ec0997
Combining these with the earlier results from the SFC scan will hopefully get us closer to a solution for your problems - but I suspect that there will be a lot of work remaining to do afterwards.
You effectively have a choice now -
Either
1) carry on in this manner, and hope that I can solve all the mismatches.
or
2) a repair install of Windows 7 - and hope that the system comes out in a fit state for updating to its current and/or potential state.
Your choice.
Quote