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Windows 7: Constant bsod after idle

04 May 2013   #1
kthompson

Windows 7 home premium 64 bit
 
 
Constant bsod after idle

Laptop seems to work fine while I am on it.
Was getting hot, but I started using one of those fan pads and seems to be cooler.
But, if I walk away for 10 mins, I come back to bsod.
Ran viruns programs and found nothing...


My System SpecsSystem Spec
.
04 May 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Apparently we may say that it is caused by atheros network adapter driver.

Code:
Irp is active with 5 stacks 3 is current (= 0xfffffa8004db98f0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa80037ca050 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
 \Driver\athr
            Args: 00014400 00000000 00000004 00000002
and the driver is very old.
Code:
fffff880`0444e000 fffff880`045d7000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Wed Mar 03 06:15:21 2010 (4B8DB121)
    CheckSum:         00186AC4
    ImageSize:        00189000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You need to update it from ATHEROS drivers for Microsoft Windows (Atheros?????)

Sometimes some other products also uses the drivers provided by atheros. So the MSINFO32 file may point to the issue rightly.

The Display Driver is also failing there. Search in HP's site for any available display driver update for HP Pavilion dv7 Notebook PC (1443).
My System SpecsSystem Spec
04 May 2013   #3
kthompson

Windows 7 home premium 64 bit
 
 

uploading requested file.
Thanks!
My System SpecsSystem Spec
.

04 May 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, it is Atheros AR5009 802.11a/g/n WiFi Adapter.

So you need to update the driver Drivers for Atheros AR5009 and Windows 7.

The download button is at the bottom of the description. It is a zip.You need to install the downloaded athrx.sys (contained in the zip) manually. Driver Install - Device Manager
My System SpecsSystem Spec
04 May 2013   #5
kthompson

Windows 7 home premium 64 bit
 
 

Updated driver...thanks for your help!
My System SpecsSystem Spec
04 May 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Now observe the situation. Let us know how it is going ... if there is any further BSODs, upload the dumps.
My System SpecsSystem Spec
Reply

 Constant bsod after idle




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