BSOD after ~1 hour uptime like clockwork, BCCode: F4


  1. Posts : 2
    Windows 7 Professional x64
       #1

    BSOD after ~1 hour uptime like clockwork, BCCode: F4


    Yesterday my computer started BSODing after about 1 hour uptime. I've uploaded a "grab all" as suggested and another minidump I saved before I had the grab all utility.

    When I restart after the BSOD, I'm brought to the Intel Boot Agent which tries to connect to something (via the internet I mean), fails, and suggests I give it the proper boot media or restart. If I restart and do nothing I'm taken back to the boot agent. I have to go into my BIOS and point it to my SSD to be able to boot to Windows.

    Any help resolving this is greatly appreciated!
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    Update your SSD firmware .
      My Computer

  3.    #3

    Code:
    BugCheck F4, {3, fffffa800eb31b30, fffffa800eb31e10, fffff80002f7d350}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    A thread or process which is crucial to the operating system has been terminated unexpectedly.

    Run some hard-drive diagnostics and follow these steps:

    Find your hard-drive manufacturer and run their tests.

    Additional Tests:

    Post a screenshot of Crystal Disk Info summary:

    writhziden said:
    If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
    Check for any file system errors and bad sectors using Option #2 of:

    Use this command with Disk Check:

    Code:
    chkdsk C: /f /r
    Scan for any malware:

    Remove:

    Code:
    Start Menu\Programs\Driver Fusion
    These driver installation programs usually install incorrect and unstable drivers, which then tend to cause problems such as BSODs. Most of these programs also install bloatware onto your onto system with their installers, and more importantly malware.
      My Computer


  4. Posts : 2
    Windows 7 Professional x64
    Thread Starter
       #4

    VistaKing said:
    Update your SSD firmware .
    Just did this, I'll let you know how things are after an hour.
      My Computer


  5. Posts : 4,161
    Windows 7 Pro-x64
       #5

    Sounds like the dreaded M4 power-on fault.

    Release Date: 01/13/2012
    Change Log:
    • Changes made in version 0009 (m4 can be updated to revision 0309 directly from either revision 0001, 0002, or 0009)
    • Correct a condition where an incorrect response to a SMART counter will cause the m4 drive to become unresponsive after 5184 hours of Power-on time. The drive will recover after a power cycle, however, this failure will repeat once per hour after reaching this point. The condition will allow the end user to successfully update firmware, and poses no risk to user or system data stored on the drive.
    This firmware update is STRONGLY RECOMMENDED for drives in the field. Although the failure mode due to the SMART Power On Hours counter poses no risk to saved user data, the failure mode can become repetitive, and pose a nuisance to the end user. If the end user has not yet observed this failure mode, this update is required to prevent it from happening. If you are using a SAS Expander please do not download this Firmware. As soon as we have a Firmware Update that will work in these applications we will release it.
      My Computer


 

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