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Windows 7: Repeated BSOD error 0x0000001e, even after factory reset

19 May 2013   #41
sharona

Windows 7 Professional SP1 64 bit
 
 

UPDATE: Here's where I am:

- I wiped the hd with DBAN. Did a clean install of Win7.
- Ran MBAR, got the all clear.
- Installed Wi-Fi driver; downloaded both MSE and MBAM, which provided clear scans, as well.
- TDSS Killer also provided a clear scan.
- I've been following the tutorial on doing a clean OEM install, in terms of slowly adding things back.
- I added Adobe and Java products, per the suggestion.
- Installed and ran CCleaner.
- Manually installed two missing drivers via Dell & Intel: USB 3.0 and the SM Bus Controller.
- Currently have two unknown devices in Device Management. Google tells me they are a Free Fall Sensor & Fingerprint Scanner. Do I need to install these, or should I wait?
- Installed Speccy. Temps are in 40s/50s. I can post a screencap if you guys want?
- So far, no new BSOD yet.
- The folks in the thread I linked above are currently helping me with my external hard drive which I have the files backed up on. Apparently, it's infected. So, as of right now, I have not been able to return the backed up files to the laptop.


My System SpecsSystem Spec
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19 May 2013   #42
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

It sounds like you are nearly there Sharona. You don't need the unknown devices drivers unless you use them. The freezable sensor, I think, will park the HDD read/write heads if it senses the laptop falling, or a quick acceleration.
My System SpecsSystem Spec
24 May 2013   #43
sharona

Windows 7 Professional SP1 64 bit
 
 

Britton,, I've finished adding back the files. It's been a few days going and still no BSOD. I've been monitoring the temps, which seem stable. The laptop goes home today. I explained to the owner the best I could about what to watch out for and what all I did. If she doesn't experience any problems in the next few days, I'll come back and mark the thread as solved.

Will keep you guys updated!
My System SpecsSystem Spec
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12 Jun 2013   #44
sharona

Windows 7 Professional SP1 64 bit
 
 

Update: Checked in with the computer owner. They've had no BSOD issues! Hooray! Thank you all again! Will happily mark this thread as "Solved."
My System SpecsSystem Spec
12 Jun 2013   #45
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thank you for letting us know

Be sure to post if they happen again.
My System SpecsSystem Spec
12 Jun 2013   #46
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Good to know it's doing well!
My System SpecsSystem Spec
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 Repeated BSOD error 0x0000001e, even after factory reset




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