IRQL_NOT_LESS_OR_EQUAL; Log In/Win7 Startup BSOD 0x0000000a


  1. Posts : 2
    Windows 7 Home Premium 64-bit
       #1

    IRQL_NOT_LESS_OR_EQUAL; Log In/Win7 Startup BSOD 0x0000000a


    Hello Everyone!

    I hope I am doing this right. First time on the Forums, and I would be grateful if someone could help me this BSOD problem. I am hoping its just a driver issue. In short, I am getting the following BSOD after I log into Windows 7:
    The problem seems to be caused by the following file: ntoskrnl.exe
    IRQL_NOT_LESS_OR_EQUAL
    Technical Information:
    *** STOP: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000001,
    0xfffff800030dac2f)
    *** ntoskrnl.exe - Address 0xfffff800030d1c00 base at 0xfffff8000305c000 DateStamp
    0x5147d9c6


    About 2 months ago, I tried building my own system(first build). Everything was going all right for the most part. I had a BSOD a while ago, but I think it was related to my video card driver and/or monitor settings. I was going pretty good for a while after updating some drivers and changing some settings. However today I got a BSOD almost immediately after I log into my Windows 7 profile. I'm not sure if there was some kind of update that went wrong. I did try updating some software, drivers, and BIOS that I got from the ASUS website last Friday night. I'm not sure if installing some of that stuff did something, but it was working fine during gaming on Sunday.

    I'm not sure how to proceed, and I could use some advice. Do I try using a Win 7 Repair Disc? I was hoping someone could help check the dmp file and see if it might be a driver that I could fix. I am just an enthusiast, so any help would be awesome.

    Thanks for your time! -Frank
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    Run a memtest

    RAM - Test with Memtest86+

       Note
    Pay attention to Part 3


    Update your LAN driver

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff88000fad777, fffff88008870470, 0}
    
    *** WARNING: Unable to verify timestamp for SRTSP64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
    Probably caused by : SRTSP64.SYS ( SRTSP64+1c19e )
    
    Followup: MachineOwner
    ---------
    SRTSP64.SYS = Symantec Real Time Storage Protection

    Problematic Drivers :
    Code:
    IDSvia64 - Norton Internet Security
    
    Ironx64.SYS - Symantec/ Norton NIS/ N360 driver
    Uninstall Norton Internet Security and install MSE
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    VistaKing,

    Thanks for your quick response and your help! I didn't think it was my memory since I ran prime95 stress test before with no issues. Anyway, I ran memtest over night and into today and had no errors with 8 good passes. I uninstalled Norton Internet Securtiy, and I was able to login without BSOD. So far, so good! I had concerns with the latest LAN driver when I installed it on Friday, so I changed that to a slightly older revision too.

    I am disappointed that Norton Internet Security failed me (perhaps for the last time). I have installed MSE for now too, but it has failed me before and I am not a big fan. I'll see how it goes though!

    Thanks again for taking time to help me! -Frank
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #4

    You're welcome . If you get any more BSODs upload the dump file once more by using the tool again and clicking on the button on top GRAB ALL
      My Computer


 

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