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Windows 7: Computer BSOD's randomly

07 May 2013   #1
greenice

Windows 7 Ultimate 64bit
 
 
Computer BSOD's randomly

Last week I got a new Acer laptop. At first it was fine but then one day when I shut it down it BSOD, and after that it also happened while gaming and watching videos. Not sure if other information is needed but if so please just ask.


My System SpecsSystem Spec
.
07 May 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It looks like the problem is being caused by your graphics card driver:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800828ca10, fffff80000b9c3d8, fffffa80084f9010}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : pci.sys

Followup: MachineOwner
---------
Driver Reference Table - nvlddmkm.sys

Looking at the time stamp on the driver we can see it is out dated:

Code:
kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f4f6000 fffff880`101f6000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Oct 12 01:22:51 2012 (5077A92B)
    CheckSum:         00CE30F1
    ImageSize:        00D00000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update the driver from here: Drivers - Download NVIDIA Drivers
My System SpecsSystem Spec
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 Computer BSOD's randomly




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