Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD on Startup x 001E

07 May 2013   #1
37Bruins

Windows 7 Home Premium 64bit
 
 
BSOD on Startup x 001E

Hey guys,

Been getting BSOD on startup. Here is the error message.

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002E4D1D5
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


The crash dump is attached at the bottom. Hope you guys can help.


Thanks, Patrick




My System SpecsSystem Spec
.
07 May 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

OK a couple of things, first and foremost,please update the following driver it seems to be causing problems:

Code:
fffff880`033770c8  fffff880`010a0bceUnable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x38bce
Driver Reference Table - iaStor.sys

you can update the driver from here: https://downloadcenter.intel.com/Default.aspx

next please update to service pack 1:

Learn how to install Windows 7 Service Pack 1 (SP1)

and last please check for update to your BIOS it is very old:

Code:
BIOS Release Date             05/25/2011
BIOS updates can usually be found on the system manufacturers website.
My System SpecsSystem Spec
07 May 2013   #3
37Bruins

Windows 7 Home Premium 64bit
 
 

Upadated the driver but was unable to update to service pack 1 (can't get on/currently in safe mode). BIOS is also latest version. Now getting the x000a BSOD. Crash dump is attatched. Any help would be extremely appreciated.
My System SpecsSystem Spec
.

07 May 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

When you try to login to normal mode do you get any errors ?
My System SpecsSystem Spec
07 May 2013   #5
37Bruins

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
When you try to login to normal mode do you get any errors ?
Yes. Usually x001e or x000a. I can log into safe mode no problem.
My System SpecsSystem Spec
07 May 2013   #6
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hmm let's open up a new thread in the System Security we could have our malware removal guys and gals help you .
My System SpecsSystem Spec
07 May 2013   #7
37Bruins

Windows 7 Home Premium 64bit
 
 

I just reinstalled windows seven, literally 5 hours ago. Do you really think it's a bug?
My System SpecsSystem Spec
07 May 2013   #8
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

You just installed Windows 5 hrs ago and getting BSODs already ? Did you try to run a memory test using memtest86+

RAM - Test with Memtest86+

Hard drive diagnostic ?

http://www.hgst.com/hdd/support/downloads/WinDFT.zip

Guide : HOW TO USE WinDFT
My System SpecsSystem Spec
07 May 2013   #9
37Bruins

Windows 7 Home Premium 64bit
 
 

Can't run the hard drive test in safe mode, but will try the Memtest.
My System SpecsSystem Spec
07 May 2013   #10
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

You will need a USB flash drive .

If you get any errors stop the test and run the test with just one memory stick in every slot .

Pay attention to Part 3 in the tutorial
My System SpecsSystem Spec
Reply

 BSOD on Startup x 001E




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD during windows startup; can't safe mode; startup repair can't fix
Consistent BSOD during Windows startup for both normal mode and safe mode. BSOD problem started shortly after buggy installations of Microsoft Visual C++ 2005 x64, Microsoft .Net Framework 1.1, and AMD Catalyst Drivers 13.9; and turning off Microsoft .Net Framework 3.5.1. Startup Repair is...
BSOD Help and Support
Brief BSOD on Startup, Startup Recovery Hangs
I have Win 7 Home and in the last couple of days I have been trying to do a backup onto an external drive. The problem comes in when I attempt to start my laptop so that I can begin the backup process, the screen flickers a BSOD, says startup failed and do I want to run Startup Recovery. If I say...
BSOD Help and Support
BSOD on startup, unknown error, startup repair running too long
As the title suggests, my Acer Aspire has been running startup repair for over 20 hours following a BSOD yesterday. I'm not sure if it's worth the wait so maybe you all can shed some light. Yesterday I was stressfully trying to search for something (using Chrome) and the website I was on froze;...
BSOD Help and Support
BSOD on Startup - Startup Reapir not working
On Startup, after POST, I get this BSOD: STOP: c000021a {Fatal System Error} The verification of a knownDLL failed. system process terminated unexpectedly with a status of 0xc000012f (0x00360bf0 0x00000000). The system has shut down. Upon Reboot, I am advised to go to the startup repair....
BSOD Help and Support
BSOD at startup, cant repair startup
i had a bsod 3 days ago with no reason when its at Welcome screen and my startup items are not loaded at all(all drivers programs etc.). i tried to reboot and my pc gone wild. it cant even see welcome screen cuz of bsods. also i am having black screens when booting up. sometimes its just freezes...
BSOD Help and Support
BSOD on startup , error 0x000000f4 . startup takes half an hour
so everything was fine when my laptop started to become very slow and i used to get the BSOD very often so i decided to recover the system to the initial state . i did that and everything was fine , then i updated the windows 7 service pack 1 and finished the installation and rebooted my computer ,...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App