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Windows 7: BSOD when loading video file or song

08 May 2013   #1
yapshin

Windows 7 Home Premium 32bit
 
 
BSOD when loading video file or song

It has been going on for the last two weeks.
The computer will appear a BSOD when I am playing video either it is online or offline.
Before this happen, the video file I am playing will have crappy sound.

I have tried to reformat my computer but the issues are still there.

While screening through other thread, I have included the other steps or tests recommended by other:
1) Done the Duplex Secure Check - The uninstall button is gray.
2) Done the system file clear up to help clear up any file system corruption


My System SpecsSystem Spec
.
09 May 2013   #2
cipley

Windows 7
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {bc2d0db5, 2, 8, bc2d0db5}

Probably caused by : pacer.sys ( pacer!PcFilterSendNetBufferLists+256 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
pacer.sys is Windows QoS Packet Scheduler driver

As you said if the symptoms prior to the BSOD is crappy sound, maybe we can start there:
Code:
start    end        module name
95824000 95965000   CHDRT32    (deferred)             
    Image path: \SystemRoot\system32\drivers\CHDRT32.sys
    Image name: CHDRT32.sys
    Timestamp:        Thu Jan 27 11:35:00 2011 (4D40F5F4)
    CheckSum:         0013BF8B
    ImageSize:        00141000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
as it is quite old too
Conexant - Support

also, while you're at it, it's best to uninstall DAEMON Tools as it's causing BSOD often
Quote:
Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
and then...
Quote:
Start Menu\Programs\Ѹ Public:Start Menu\Programs\Ѹ Public
Start Menu\Programs\Ѹ\ѸVIP Public:Start Menu\Programs\Ѹ\ѸVIP Public
Start Menu\Programs\迅雷软件 Public:Start Menu\Programs\迅雷软件 Public
Start Menu\Programs\迅雷软件\迅雷7 Public:Start Menu\Programs\迅雷软件\迅雷7 Public
Start Menu\Programs\阿里旺旺 Public:Start Menu\Programs\阿里旺旺 Public
I wonder what these are

cheers
My System SpecsSystem Spec
09 May 2013   #3
yapshin

Windows 7 Home Premium 32bit
 
 

Hi,

But the problems exist before I have installed the Daemon tools but I will uninstall and see whether it is working.
And the rest of the files are just download manager in Chinese version which do not give me any problems prior this.
(Have been using this for years and I only face this problem now)

These symptoms just suddenly appeared. And the BSOD keeps happening when I am watching video files especially through online. But the crappy sound will keep happening whenever I start loading any media files.
My System SpecsSystem Spec
.

09 May 2013   #4
yapshin

Windows 7 Home Premium 32bit
 
 

And I have uninstalled all the programs being refer above, however the problems still persist. And the sound is becoming more crappy like keep lagging or looks like speaking in a robot voice.
Another symptom I found out is my computer is processing slower than the usual. And the internet browser respond much slower than the usual.
My System SpecsSystem Spec
09 May 2013   #5
cipley

Windows 7
 
 

any new BSOD occured?
might get more info if there are any new dmp files generated

I'll go check with someone else to take a look into your problem
My System SpecsSystem Spec
09 May 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

OK to start lets have you preform a clean boot there is a lot of stuff starting to run when you boot that doesn't need to be running and may be contributing to your problem:
Troubleshoot Application Conflicts by Performing a Clean Startup

Next run the system file checker to hopefully clear up any file system corruption that may have occured:

Quote:
SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
If it says anything other than "no violations found" run the same command two more times, if after the last run it still says anything other than "no violations found" please run the SFC at boot:

SFC /SCANNOW : Run in Command Prompt at Boot

after that is done please run a check disk again run this command from an elevated command prompt:

Code:
chkdsk /f /r
My System SpecsSystem Spec
09 May 2013   #7
yapshin

Windows 7 Home Premium 32bit
 
 

Done the two tests suggested by Dsprague. Everything looks back to normal again but the sound is still crappy occasionally(not as frequent as previously). Hopefully, it can last till my new laptop arrives.
Just upload the Video Memory Stress and the new test result.
Quote:
Changing video mode to 640x480x16...OK
[5/9/2013 8:41:36 PM] Test started for "Primary Display Driver (Intel(R) HD Graphics Family)"...
Trying 16bpp RGB:565 mode...OK
Trying 16bpp RGB:555 mode...NOT SUPPORTED (Code: 80004001)
Trying 16bpp BGR:565 mode...NOT SUPPORTED (Code: 80004001)
Trying 32bpp RGB:888 mode...OK
Trying 32bpp BGR:888 mode...NOT SUPPORTED (Code: 80004001)
[5/9/2013 8:46:44 PM] Pass completed (0 errors found).
My System SpecsSystem Spec
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