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Windows 7: Win 7 restarts on it's own when in hibernation

09 May 2013   #1
Tinsby

Dual boot Win7 Pro 64 & Linux Mint 17.2 "Rafaela"
 
 
Win 7 restarts on it's own when in hibernation

I have come into my office to find the machine has restarted on it's own after being put in hibernate.

Going into Control Panel I unticked the box that allows a restart after a crash, thinking this might solve it. I let the machine sit in hibernate and an hour later I came back to a huge BSOD. But that machine had shut down and there was no minidump file to be found.

I did get the SF_Diagnostic tool and installed and ran it. I am not sure what value the info will be since there was NO .dmp file to be had.

Since this is a dual boot machine one BIOS serves both, but I don't have the problem with XP Pro SP3.

Thank you all for your anticipated help!

J T


My System SpecsSystem Spec
.
09 May 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Tinsby.

Its a Driver power state failure.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa8005220660, fffff80000b9c510}

Implicit thread is now fffffa80`05220660
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7a )

Followup: MachineOwner
---------
And yours a desktop PC. For a desktop, hibernation is not a must. Disable Hibernate. A desktop uses power from the external source, not on the battery.

Next, your security programs are causing issues here.

Say, OnlineArmor
Code:
fffff880`0339f8c8  fffff880`04211710Unable to load image \??\C:\Windows\SysWow64\Drivers\OADriver.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for OADriver.sys
*** ERROR: Module load completed but symbols could not be loaded for OADriver.sys
 OADriver+0x4710
Description here: Driver Reference Table - OADriver.sys

And avast! Virtualization Driver
Code:
fffff880`0339fc98  fffff880`03c8e099Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x5f099
Description here: Driver Reference Table - aswSnx.SYS

And avast! Self Protection Driver
Code:
fffff880`0339f6d8  fffff880`04776750Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
 aswSP+0x2f750
Description here: Driver Reference Table - aswSP.SYS

I would suggest you Uninstall Online Armor. Also Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
My System SpecsSystem Spec
09 May 2013   #3
Tinsby

Dual boot Win7 Pro 64 & Linux Mint 17.2 "Rafaela"
 
 
Thank you!

Hi Arc,

I appreciate all the work and detail you put into my questions!

I'll get on with doing what you suggest and hope it cure the trouble. I had trouble with Avast before and had to remove it. Thought Avast had addressed the issue but I guess not!

OA has always worked well for me, I am sorry to see that it's a problem too.

Regards,

J T
My System SpecsSystem Spec
.

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