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Windows 7: Random different BSODs, ntoskrnl.exe

13 May 2013   #11
peterau

Windows 7 Home Premium 64bit
 
 

Attached everything.
Thank you very much.


My System SpecsSystem Spec
.
13 May 2013   #12
x BlueRobot

 

Sorry I thought you another BSOD, but anyhow, I will show the other information from the other BSOD you requested.

Code:
BugCheck 3B, {c0000005, fffff8800110a777, fffff8800e86b920, 0}

Probably caused by : fltmgr.sys ( fltmgr!FltAcquirePushLockShared+17 )
Code:
1: kd> lmvm SRTSP64
start             end                 module name
fffff880`174b5000 fffff880`17574000   SRTSP64  T (no symbols)           
    Loaded symbol image file: SRTSP64.SYS
    Image path: \SystemRoot\System32\Drivers\NISx64\1309010.00E\SRTSP64.SYS
    Image name: SRTSP64.SYS
    Timestamp:        Mon Jul 02 19:20:28 2012 (4FF1E66C)
    CheckSum:         000B7546
    ImageSize:        000BF000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
It appears the Symantec Real Time Storage Protection driver is conflicting with the Windows filesystem filter drivers, the driver is also part of the Norton program package, use the same removal tool in my first post to remove this program.
My System SpecsSystem Spec
13 May 2013   #13
peterau

Windows 7 Home Premium 64bit
 
 

Thank you very much.
May only the first BSOD left 012713-9594-01.dmp.
Could you please help me with that too?
My System SpecsSystem Spec
.

13 May 2013   #14
x BlueRobot

 

Code:
BugCheck 3B, {c0000005, fffff80003876944, fffff8800c89c000, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+d4 )
Here's a few more drivers which I have found:

Code:
3: kd> lmvm SYMEVENT64x86
start             end                 module name
fffff880`04357000 fffff880`0438f000   SYMEVENT64x86 T (no symbols)           
    Loaded symbol image file: SYMEVENT64x86.SYS
    Image path: \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
    Image name: SYMEVENT64x86.SYS
    Timestamp:        Tue Nov 22 18:30:48 2011 (4ECBEA58)
    CheckSum:         00030D61
    ImageSize:        00038000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Norton Internet Security driver is also causing problems, again please remove this program with the Norton Removal Tool which has already been provided.

Code:
3: kd> lmvm BHDrvx64
start             end                 module name
fffff880`0469b000 fffff880`047f2000   BHDrvx64 T (no symbols)           
    Loaded symbol image file: BHDrvx64.sys
    Image path: \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.6.2.10\Definitions\BASHDefs\20130116.013\BHDrvx64.sys
    Image name: BHDrvx64.sys
    Timestamp:        Fri Jan 11 18:50:17 2013 (50F05EE9)
    CheckSum:         00157CEA
    ImageSize:        00157000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Symantec Heuristics Driver is causing a few problems, and this part of the Norton program package, best to remove the program using the Norton Removal Tool.

Summary:

*Norton seems to be causing many problems, there's four Norton related drivers, among all the BSODs analyzed, so remove the program entirely using the Norton Removal Tool (see first post).

*Check for updates for your network adapter.

*Update driver for nVidia graphics card.
My System SpecsSystem Spec
14 May 2013   #15
peterau

Windows 7 Home Premium 64bit
 
 

Thank you very much for your help.
I'll go tomorrow and remove the Norton and update the drivers.
My System SpecsSystem Spec
14 May 2013   #16
x BlueRobot

 

Very welcome and good
My System SpecsSystem Spec
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