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Windows 7: BSOD in Win 7 ultimate x64 SP1


10 May 2013   #1

Windows 7 Ultimate x64
 
 
BSOD in Win 7 ultimate x64 SP1

I have a big problem with BSOD, It happens any time and my laptop restarts again and again.
I bought a new IBM/Lenovo G580 laptop, but I can't enjoy my new laptop.

I attached the reports.

Please help me.


My System SpecsSystem Spec
.

10 May 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Update your Graphic Card. ( Intel )
My System SpecsSystem Spec
10 May 2013   #3

Windows 7
 
 

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

- First off, it is advised to remove these software as they are doing more bad than good at you laptop:
Quote:
Start Menu\Programs\Norton Utilities 16 Public:Start Menu\Programs\Norton Utilities 16 Public
Start Menu\Programs\TuneUp Utilities 2013 Public:Start Menu\Programs\TuneUp Utilities 2013 Public
Start Menu\Programs\TuneUp Utilities 2013\All functions Public:Start Menu\Programs\TuneUp Utilities 2013\All functions Public
Use the AV Removal tools and Revo Uninstaller so that they won't leave any leftover

Antivirus Removal Tools
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

- Update these drivers as it is faulty:

Code:
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Sat Feb 18 00:28:48 2012 (4F3E8E50)
Intel Graphics driver -> Intel Driver Download Page

- Run memtest86+, recommended to do at least 8 passes. Follow the instructions here:
RAM - Test with Memtest86+

- One of the windows components is causing error: netbt.sys
To check the integrity of the system files:
  • Open elevated command prompt: Start > Run or press Windows + R key on keyboard
  • Type "cmd" (w/o quotes) then OK/Enter
  • type SFC /scannow then enter, post the results here

- Also, do a chkdsk /f /r to check errors on the storage

BSOD ANALYSIS
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa804b800528, 0, fffff8800f747180, 5}

Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys

Could not read faulting driver name
Probably caused by : igdkmd64.sys ( igdkmd64+12c180 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffba800edc1a9c, 0, fffff880030c48b3, 7}


Could not read faulting driver name
Probably caused by : netbt.sys ( netbt!NbtIPv4StringToAddress+47 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
My System SpecsSystem Spec
.


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 BSOD in Win 7 ultimate x64 SP1




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