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Windows 7: Random Crash from Sleep Win7 Ult x64


10 May 2013   #1

Windows 7 Ultimate x64
 
 
Random Crash from Sleep Win7 Ult x64

I put my Dell StudioXPS 1645 to sleep this morning and came home to find it failed to well sleep and BSOD.

Here are my specs and the dump.

I just recently had my bluray/dvd writer replaced.


My System SpecsSystem Spec
.

10 May 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

welcome to SevenForums

Your BSOD was caused by

NETw5s64.sys which belongs you your WIFI card

Update your WiFi driver.

Can You run the SFD tool once more and click on the GRAB ALL button on the top and upload the rest of the files.
My System SpecsSystem Spec
11 May 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Why is your temperature so warm? Where do you place your laptop? Have you checked the case for any dust or lint?

Remove:

Code:
fffff880`08340000 fffff880`08389600   mfeavfk   Tue Jan 15 18:22:16 2013 (50F59E58)
fffff880`0847b000 fffff880`084f6680   mfefirek  Tue Jan 15 18:24:04 2013 (50F59EC4)
fffff880`0147a000 fffff880`01533700   mfehidk   Tue Jan 15 18:21:15 2013 (50F59E1B)
fffff880`0159f000 fffff880`015efc00   mfewfpk   Tue Jan 15 18:21:30 2013 (50F59E2A)
The above drivers are all related to McAfee, as well as, mfeavfk01.sys and mfeapfk.sys, although no timestamp information could be obtained for these for some reason.

McAfee is a well known cause for BSODs for Windows 7, it's best to remove this program completely using the McAfee Removal Tool, and then install and run full scans with these free and proven alternatives which work with Windows 7.

Enable Windows Firewall (if disabled) with it's default settings -Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:
My System SpecsSystem Spec
.


11 May 2013   #4

Windows 7 Ultimate x64
 
 

Well now that I know it was my wireless driver I know to be careful next time I sleep this thing. xD

Temps? This laptop used to run 20+ degrees hotter before I got the fan and heatsink replaced.
right now it is hovering around 50c. I must have taken the pic while I was running a defrag.

About Mcafee, I've had it for 3 years on this laptop and it has never caused a BSOD... yes a few hickups here and there but nothing their tech support wasn't able to fix.
My System SpecsSystem Spec
11 May 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Okay, 50*C is fine for a laptop.

I can only give you advice, so it's your decision if you remove McAfee or not.

Have you had any other problems? BSODs?
My System SpecsSystem Spec
11 May 2013   #6

Windows 7 Ultimate x64
 
 

none that I can report right now.
My System SpecsSystem Spec
12 May 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Okay good, leave this thread open for about a week, and then mark it as solved if you don't have any further issues.
My System SpecsSystem Spec
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 Random Crash from Sleep Win7 Ult x64




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