BSODs with differrent error codes when im doing multiple tasks usually

AntonyAurelius · 11 May 2013

Hello all,

I'v ebeen getting random BSODs for a couple of months now, but they've recently gotten worse. At first I re-seated the motherboard and put new thermal compound on it and that seemed to do the trick, but they've returned seemingly unaffected by it.

I know this is not super helpful, but there doesn't really seem to be any rhyme or reason to them. They seem to happen when I am opening multiple different internet connections at once (IE if I'm playing an MMO, browsing lots of chrome windows at once, listening to spotify, etc). That's the only motif I've seen them all appear under. If I keep it to doing one thing at a time, they don't seem to appear.

The errors I get are different, sometimes its 0x124, sometimes its 0x9c, sometimes there's one with an F at the end, so I'm not entirely sure what to start troubleshooting. I am somewhat computer savvy, but I wouldn't even know where to begin reading a .dmp file.

I was hoping someone here would be able to help. I've attached the dump files of the crashes Ive gotten for the past few days. Please let me know if you need any other information from me. Thank you!

AntonyAurelius · 11 May 2013

Here's the SF Diagnostic tool logs. It kept hanging when trying to get cpu-z so I did them one by one. Let me know if I've missed anything!

Arc · 11 May 2013

Hello AntonyAurelius. A stop 0x124 is usually a hardware error, but which part of the hardware is failing is not specified. So we will need to search for it.

You are overclocking.

Code:

CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3103

As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
____________________________________________________________
BSOD ANALYSIS:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800e2d9028, b2000000, 10005}

*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : GenuineIntel

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800e2d9028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000010005, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`031ddb58 fffff800`03df9a3b : 00000000`00000124 00000000`00000000 fffffa80`0e2d9028 00000000`b2000000 : nt!KeBugCheckEx
fffff880`031ddb60 fffff800`0398d443 : 00000000`00000001 fffffa80`0d7bece0 00000000`00000000 fffffa80`0d7bed30 : hal!HalBugCheckSystem+0x1e3
fffff880`031ddba0 fffff800`03df9700 : 00000000`00000728 fffffa80`0d7bece0 fffff880`031ddf30 fffff880`031ddf00 : nt!WheaReportHwError+0x263
fffff880`031ddc00 fffff800`03df9052 : fffffa80`0d7bece0 fffff880`031ddf30 fffffa80`0d7bece0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`031ddd50 fffff800`03df8f0d : 00000000`00000008 00000000`00000001 fffff880`031ddfb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`031ddd90 fffff800`03dece88 : 00000000`00000000 fffff880`031d5180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`031dddc0 fffff800`038754ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`031dddf0 fffff800`03875353 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`031ddf30 fffff880`041d29c2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`031fdc98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm+0x39c2


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

Followup: MachineOwner
---------

AntonyAurelius · 11 May 2013

Oh my god that's so crazy! I could have sworn I was on my non-OCd profile this entire time. I reset it and I'll see if it continues. I did a memtest once and I got no errors overnight. I've also stress tested the GPU and got no issues.

I'll keep an eye out on the heat too and see what its at after a few hours too. Thank you!