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Windows 7: BSOD on login


12 May 2013   #1

x64 Windows 7
 
 
BSOD on login

Hi Windows 7 Forums. I am having a BSOD problem. The moment I log in and see the desktop, my Windows 7 system crashes and restarts. The only way I can use my computer is by launching it in safe mode. Here are the files SF Diagnostic Tool got for me. I was hoping you could help me with this issue because I am completely stumped.


My System SpecsSystem Spec
.

12 May 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 



Hi,

There is a lot of info missing from your logs.
Please run SF tool again.

Here are the instructions for posting:

http://www.sevenforums.com/crashes-d...tructions.html

Tip   Tip
Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK



Cheers

Dave
My System SpecsSystem Spec
12 May 2013   #3

x64 Windows 7
 
 

Hi, here's the new SF report.
My System SpecsSystem Spec
.


12 May 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Before we begin, can you provide the following information:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012
2. Run the tool, and then click 'Copy' - ignore any errors if they appear
3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
17 May 2013   #5

x64 Windows 7
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {F486F649-8590-4D20-A3AA-733F85459D73}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F486F649-8590-4D20-A3AA-733F85459D73}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2872365932-3646950976-1130797825</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>PS526AA-ABA A819N</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3.18    </Version><SMBIOSVersion major="2" minor="3"/><Date>20050216000000.000000+000</Date></BIOS><HWID>4FF63407018400FC</HWID><UserLCID>0419</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7601.0000-0852013
Installation ID: 020026727165750703370532161770208211912411272694743522
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 17.05.2013 15:54:01

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:7:2013 18:30
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAIABAABAAEAAAABAAAAAgABAAEA+l4iwqyejNNkkvqf5BLupKxOJlbusiICvq3sOw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            A M I         OEMAPIC 
  FACP            A M I         OEMFACP 
  MCFG            A M I         OEMMCFG 
  OEMB            A M I         AMI_OEM 
  SLIC            ACRSYS        ACRPRDCT
My System SpecsSystem Spec
18 May 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,
Unfortunately the installation is non-genuine.
The Key is that of a ACER/GATEWAY/PACKARD BELL OEM computer - and the motherboard
is a retail one by HP. This and your BIOS is dated 2005, Windows 7 came out in 2009:




The best course of action is to:
  • Purchase a legitimate Windows 7 licence.
  • Format the HDD.
  • Reinstall Windows and activate.
My System SpecsSystem Spec
Reply

 BSOD on login




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