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Windows 7: Keep getting BSOD - 0x00000124

12 May 2013   #1
karmacronicle

Windows 7 Home Premium 64bit - Build 7601
 
 
Keep getting BSOD - 0x00000124

[CENTER]My PC started freezing, so I decided to reboot it to factory settings. But now I am getting a BSOD. I have tried different Nvidia drivers (including latest) but that doesn't make a difference. I have also update sound and direct X drivers. I have run lots of malware and virus scans, done a memory test and checked HDD for errors. Everything was fine. All windows updates are up to date. I used the program on here to create crash logs, I have attached. Iv also attached an autoruns .arn file.

Here is the BSOD code - STOP: 0x00000124 (0x0000000000000000, 0xFFFFFA8005592028, 0x00000000BE200000, 0x000000000005110A)

I should also add that the blue screen trigger percentage is as follows:
idle or doing little = 5%
browsing internet (no videos) = 10%
watching videos = 60%
online videos = 25%

plus there is an overclocking profile but I have set overclocking to default and it doesn't help, iv also tried 4 different overclocking profiles and still no different.

Crystal Disk Screenshot:


TechPower GPU-Z Screenshot:


Furmark Screenshot:



Any help would be greatly appreciated.



My System SpecsSystem Spec
12 May 2013   #2
Frack

win8 pro x64
 
 

All of the memory dumps give the WHEA_UNCORRECTABLE_ERROR code. This code is usually hardware related. Many of the dumps reference GenuineIntel as the source of the problem, however one of them was able to show the problem originating in GCACHEL2_ERR_ERR (Proc 0 Bank 8) which is your L2 cache on your intel processor. Please undo the overclocking you have described. Backup important data and run the Prime95 CPU test.
My System SpecsSystem Spec
12 May 2013   #3
carwiz

Windows 7 Pro-x64
 
 

Actually, Proc and Bank don't refer to the CPU per say. These are registers the CPU uses to communicate with Windows error handling. Proc is a Process and Bank is a stack of registers.

I would still run the CPU test and while running, monitor the voltages supplied by the Power Supply (PS). A weak or failing PS is a routine cause of CPU failures.
My System SpecsSystem Spec
12 May 2013   #4
Frack

win8 pro x64
 
 

Thanks for the catch, I meant to say "intel processor", not "first processor". It would be kind of redundant to say it's the first processor on a system that only has one processor
My System SpecsSystem Spec
12 May 2013   #5
karmacronicle

Windows 7 Home Premium 64bit - Build 7601
 
 

I ran the Prime 95 small FFTs test for 3 and a half minutes and if I read RealTemp correctly then my CPU was hitting 86C. I read on here that letting it go over 78C+ is not good. I also noticed it went to 86C within a few minutes on the Furmark test. Any further guidance would be appreciated.

Screenshot:

some more info - If I play HD videos then it guarantees a BSOD, with standard videos it only Blues creens sometimes; also downloading at 15mb/s+ causes a bluescreens
My System SpecsSystem Spec
12 May 2013   #6
karmacronicle

Windows 7 Home Premium 64bit - Build 7601
 
 

This is my tower Chassis - HERE

My temps sit around the 27 - 35C when idle

Speedfan Screenshot:
My System SpecsSystem Spec
13 May 2013   #7
carwiz

Windows 7 Pro-x64
 
 

The 12v line is pretty low. It shouldn't vary from 12v by more than +/- 5%. I don't see the 5v line listed. Set your clocking back to default and re-post another voltage snip. Is the one above at idle?
My System SpecsSystem Spec
13 May 2013   #8
karmacronicle

Windows 7 Home Premium 64bit - Build 7601
 
 

I went into overclocking and put everything back to the default settings. I assume this clears any overclocking profile.

Here is the screenshot:


Is one of my fans not working, as it says 0 RPM?
My System SpecsSystem Spec
13 May 2013   #9
karmacronicle

Windows 7 Home Premium 64bit - Build 7601
 
 

I ran a 'Blend' test on Prime 95 and it makes my PC Bluescreen almost instantly. I ran the 'small FFT' test aswell and that didnt make it blue screen.

New diagnostics attached.
My System SpecsSystem Spec
13 May 2013   #10
cipley

Windows 7
 
 

Bugcheck 124 can be exhaustive to point out due to generality of its problem...
here's the detailed breakdown of your BSOD log
Code:
0: kd> !errrec fffffa8005bf7028
===============================================================================
Common Platform Error Record @ fffffa8005bf7028
-------------------------------------------------------------------------------
Record Id     : 01ce4f97b9c69ba2
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 5/13/2013 5:09:51
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8005bf70a8
Section       @ fffffa8005bf7180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000206a7
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8005bf70f0
Section       @ fffffa8005bf7240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : a7 06 02 00 00 08 10 00 - bf e3 9a 1f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8005bf7240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8005bf7138
Section       @ fffffa8005bf72c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 8)
  Status      : 0xbe2000000005110a
  Address     : 0x00000001124412c0
  Misc.       : 0x000000d086018086
Based on this, I would say your L2 cache was busted.
However, other kind of failure is still possible, so I'll ask someone else to have a look

Besides overclocking, as pointed out by carwiz, bad PSU could be the cause, messing your hardware's voltage and such.
My System SpecsSystem Spec
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 Keep getting BSOD - 0x00000124




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