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Windows 7: BSOD when inserting external hard drive

01 Jun 2013   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

How are things? Do you still get BSOD?


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02 Jun 2013   #12
Brandon138

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
How are things? Do you still get BSOD?

Hi, I'm sorry I never reported back, I have been out of my country for a couple weeks and away from my computer.

All i did was uninstall Daemon Tools and Norton 360. I also ran the uninstaller tools for these to programs. I then installed Avast, malwarebytes, and superantispyware. I ran them all and everything came up clean. I restarted my computer several times and had no BSOD issues, I connected and disconnected the drive that was giving me the BSOD issue about a dozen times, and have not had any repeat issues. I also went to the AMD website and looked at all the driver updates and it appears my software is up to date.

So I believe this problem might have been related to Daemon tools/norton, or was a freak thing due to have too many external devices connected at once, as that has happened to me before on other PCs. So I believe my problem is solved. Again, forgive me for not reporting back sooner, I do not want you guys to think I do not appreciate your help, I'm very grateful. If anything changes I will report back but I believe things are okay now.

Brandon
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02 Jun 2013   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

That's good to hear Brandon and no need to apologize! We're glad to help.

For now I guess you can mark the thread as solved..but be sure to post if you have them again

Tip   Tip
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner.

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02 Jun 2013   #14
Brandon138

Windows 7 Home Premium 64bit.
 
 

I certainly will, thank you again.
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 BSOD when inserting external hard drive




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