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Windows 7: Sudden BSOD


14 May 2013   #1

windows 7 Home Premium 64bit
 
 
Sudden BSOD

Hello,

i use a dell inspiron 15r. i was working this morning and my entire system
froze for about 10min and then crashed with a blues screen. please help me.
i've attached a zip file of the sf diagnostic tool diagnosis results

Thanks.


My System SpecsSystem Spec
.

14 May 2013   #2

Windows 7
 
 

unfortunately no dump files exists in your attachment
see here Blue Screen of Death (BSOD) Posting Instructions to see how to enable crash dumps
My System SpecsSystem Spec
14 May 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

No dump files in the attachment.

Tip   Tip
Configure dumps
First, we want to make sure the computer is saving your dump files. Go to Control Panel -> System -> Advanced System Settings -> Startup and Recovery [Settings] Make sure that "Write Debugging Information" is set to Small Memory Dump (256kb) if it is not already.
Dump Files - Configure Windows to Create on BSOD
Next, make sure that the folder C:\Windows\Minidump exists. If not, create it (allow permission if asked). Make sure any dumps you want to analyze, whether yours or others', are in this folder. You can ZIP/RAR the files and send them to someone else to analyze as well.

Basic checks: Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
My System SpecsSystem Spec
.


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 Sudden BSOD




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