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Windows 7: BSOD during laptop movement

14 May 2013   #1

Windows 7 Professional 32 bit
BSOD during laptop movement

Hi guys,
Today, I am getting frequent BSOD on my Dell E5420 laptop. Most of the time when laptop was in movement.
I have attached Memory Dump files and sysdata.xml. Kindly help me to resolve this issue

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033
Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP3: B08AB79C
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

My System SpecsSystem Spec

14 May 2013   #2

Windows 7

- Uninstall your AIDA32.
Probably caused by : aida32.sys ( aida32+76b )
- Update this driver: Intel Graphics Driver
    Loaded symbol image file: igdkmd32.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
    Image name: igdkmd32.sys
    Timestamp:        Fri Dec 17 08:29:27 2010 (4D0ABCF7)
Intel Driver Download Page

- Optional: Uninstall Kaspersky, it crashes. However, it might be caused by AIDA32
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
Unable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : aida32.sys ( aida32+76b )
My System SpecsSystem Spec
14 May 2013   #3

Windows 7 Professional 32 bit

hi cipley,
Thanks for the quick response. Can you please check previous dump file as well, beacuse i executed aida to identify hardware issues after frequent BSOD and then aida caused BSOD. So please check previous memory dump files.
My System SpecsSystem Spec

14 May 2013   #4

Windows 7

we might need more info, make sure you follow here: Blue Screen of Death (BSOD) Posting Instructions

some of them caused by Alps Pointing-Device Driver
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e



PROCESS_NAME:  hidfind.exe
while some of them blaming a hardware failure
BugCheck 7A, {c04191a8, c000000e, 2db1d860, 8323524e}

GetPointerFromAddress: unable to read from 82d76834
Probably caused by : hardware

Followup: MachineOwner
 *** Possible invalid call from 8302bf29 ( hal!HalpPowerStateCallback+0x31 )
 *** Expected target 830297a4 ( hal!HalpMcUpdateLock+0x0 )
test your hardware: Hardware - Stress Test With Prime95

....aaaand, here:
0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

The power policy manager experienced a fatal error.
Arg1: 00000009, A fatal error occured while preparing the hibernate file.
Arg2: c0000001, Status code
Arg3: 00000001, Mirroring phase
Arg4: 00000000
0: kd> !error c0000001
Error code: (NTSTATUS) 0xc0000001 (3221225473) - {Operation Failed}  The requested operation was unsuccessful.
Looks like your laptop's having issues creating hibernate files.
My System SpecsSystem Spec
16 May 2013   #5

Windows 7 Professional 32 bit

thanks for you reply...
now i have updated display drivers and turned off hibernation and recieved again BDOS. Dump file is attached for reference. IF it is hardware failure, which device is causing this.
My System SpecsSystem Spec
16 May 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64

BugCheck 7A, {20, c000009d, 87465bdc, 0}

Probably caused by : memory_corruption ( nt!MiWriteComplete+22d )
Usual causes:  Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack
This bugcheck indicates that a page of kernel data was not found in a page file, and therefore could not be read into memory. The Windows Memory Manager was unable to access the storage stack to read the data stored in the page file.


DISK_HARDWARE_ERROR: There was error with disk hardware
Run some hard-drive diagnostics and follow these steps:Find your hard-drive manufacturer and run their tests.

Additional Tests:Post a screenshot of Crystal Disk Info summary:
Quote   Quote: Originally Posted by writhziden
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Check for any file system errors and bad sectors using Option #2 of:Use this command with Disk Check:

chkdsk C: /f /r
My System SpecsSystem Spec

 BSOD during laptop movement

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