Random BSODs for 2 days, system has been stable for 2+ yrs


  1. Posts : 16
    windows 7 home premium x64
       #1

    Random BSODs for 2 days, system has been stable for 2+ yrs


    Random BSODs for the last 2 days, no problems for 2 yrs+ on this system
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Overclocking
    If you are overclocking any hardware, STOP. Reset any changed values back to default.

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Security App
    Crashes indicate AVG being a possible cause. Remove AVG and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software

    Microsoft Security Essentials and Malwarebytes, both recommended from a strict BSOD perspective.

    Microsoft Security Essentials, Free antivirus for windows

    Malwarebytes Anti-Malware Free

       Information
    DO NOT start the free trial of MalwareBytes. Deselect the option when prompted.

       Tip
    Make full scans with both separately.


    Basic checks: Please run these tests and report back the results

    1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
    2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
    3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
    4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
    5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

    Code:
    
    Debug session time: Wed May 15 22:49:34.698 2013 (UTC + 6:00)
    Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\051513-35162-01.dmp]
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    System Uptime: 0 days 1:08:31.573
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+45f7d )
    BugCheck 1A, {5003, fffff70001080000, 1338, e0a00002672}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Bugcheck code 0000001A
    Arguments: 
    Arg1: 0000000000005003, The subtype of the bugcheck.
    Arg2: fffff70001080000
    Arg3: 0000000000001338
    Arg4: 00000e0a00002672
    BUGCHECK_STR:  0x1a_5003
    PROCESS_NAME:  avgnsa.exe
    FAILURE_BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+45f7d
    MaxSpeed:     2800
    CurrentSpeed: 3660
     
    Processor may be overclocked!
    Expected Frequency:   2800
    Actual Frequency:     3660
    Overclock Ratio:      1.30714
     
    BiosVersion = 1807   
    BiosReleaseDate = 07/22/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Code:
    
    ASACPI.sys                  Thu Jul 16 09:31:29 2009 (4A5E9F11)
    Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8).  Also a part of many Asus utilities
    AsIO.sys                    Thu Apr 22 17:18:03 2010 (4BD0306B)
    GEARAspiWDM.sys             Fri May  4 01:56:17 2012 (4FA2E2E1)
    Rt64win7.sys                Fri Jun 10 12:33:15 2011 (4DF1BAAB)
    amdxata.sys                 Fri Mar 19 22:18:18 2010 (4BA3A3CA)
    avgidsdrivera.sys           Fri Mar 29 07:40:56 2013 (5154F128)
    avgidsha.sys                Fri Feb  8 09:14:48 2013 (51146DA8)
    avgldx64.sys                Fri Feb  8 09:14:24 2013 (51146D90)
    avgloga.sys                 Fri Feb  8 09:14:29 2013 (51146D95)
    avgmfx64.sys                Fri Feb  8 09:14:48 2013 (51146DA8)
    avgrkx64.sys                Fri Feb  8 09:14:05 2013 (51146D7D)
    avgtdia.sys                 Thu Mar 21 07:50:47 2013 (514A6777)
    intelppm.sys                Tue Jul 14 05:19:25 2009 (4A5BC0FD)
    nvlddmkm.sys                Thu Jan 31 13:45:04 2013 (510A2100)
    pcouffin.sys                Tue Dec  5 20:39:30 2006 (457584A2)
    low level access layer for CD devices (A part of many different CD/DVD burning programs)
      My Computer


  3. Posts : 181
    Windows 7
       #3

    ==edit==
    pwned by koolkat
      My Computer


  4. Posts : 16
    windows 7 home premium x64
    Thread Starter
       #4

    Thanks for the info
    I had forgotten I had overclocked this system a while back. Overclocking has been terminated.
    See the two msinfo zip files
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Keep us posted of the results.
      My Computer


  6. Posts : 16
    windows 7 home premium x64
    Thread Starter
       #6

    no problems since switching back to stock clock speeds
    SFC and disk check results normal
    Many thanks again for solving my problem
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Good news! Post if you have them again :)
       Tip

    If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:13.
Find Us