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Windows 7: BSOD Errors when restarting PC

15 May 2013   #11
Dylanaw

Windows 7 Home Premium 64 Bit
 
 

I followed the instructions.
Step 1: It's downloading.
Step 2: When i type in cmd sfc /scannow, then i get a message "The Recovery Service cannot be started." ( i runned it as Administrator)
Step 3: Windows update error: WindowsUpdate_80080005" "WindowsUpdate_dt000
Step 4: CBS folder is now being compressed in a zip.
Step 5: I will attach the zip later to this message. Might even take days, because it's such a huge file(3,2gb).

Edit:
Now i think about it.. Limit to attachment on this website is 8mb. No way i'm gonna attach 400 seprate rar's..


My System SpecsSystem Spec
.
15 May 2013   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That update error is usually cured by a reboot - it's caused by a pending install.
There is no way that the CBS logs come to that size - there should be
1) CBS.log - 3.8MB (compresses to about 45KB usually)
2) 5 CBSpersist cab files- usually less than 1MB each
3) the Fileinfo file - less than 1KB
4) the CheckSUR.log and .persist.log files - usually less than 10KB each.

Total compressed is usually less than 5MB.
My System SpecsSystem Spec
15 May 2013   #13
Dylanaw

Windows 7 Home Premium 64 Bit
 
 

I rebooted my pc serval times and when its configure the update it says update failed undo etc / at that time i get bsod, then my pc automatic restarts then its again trying to install the update and then it fails again, then it loads the destkop


And the cbs.log is really 3.2 gb..
Any clue i can do?
My System SpecsSystem Spec
.

15 May 2013   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'm not surprised the system is having problems!
Boot to Safe Mode with Command Prompt.

run the following command

REN C:\Windows\Logs\CBS\CBS.log CBS.OLD

reboot to normal mode (use Ctrl+Alt+Del)
My System SpecsSystem Spec
16 May 2013   #15
Dylanaw

Windows 7 Home Premium 64 Bit
 
 

Alright NoelDP, I did what u said.
When i rebooted my pc after i've done the safemode thing. i had a Blue Screen, now i was able to grab some information about it:
BCCode: 50
BCP1: FFFFF9010AD3FEAC
BCP2: 0000000000000001
BCP3: FFFFF960001281F0
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1.


Also I got now CBS.OLD and its 7 kb, also i got CbsPersist_20130515225259 and that one is 3,3gb.

What can i do now?
My System SpecsSystem Spec
16 May 2013   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Strange that the Persist is 3.3gb - you can delete that, as nothing I know can cope with a text file that large.
Now go through the Windows Update posting instructions again, and see if you can post the detail now.
My System SpecsSystem Spec
16 May 2013   #17
Dylanaw

Windows 7 Home Premium 64 Bit
 
 

Alright, i started cmd as administrator. Copy and pasted the followed: sfc /scannow
When the Verificatie is on 50% it gives an error: The requested operation can not be performed

I tried now to search for now updates, and thank god it found new updates, i selected service pack 1 update and it's installing.



__
Edit:
I started cmd again and tried sfc /scannow
and now it's behond 50%, i will post this detail when its completed.

__
Edit: The scan is complete, it said there are damaged files and the detail is in CBS.log, so i will add second attachment for the CBS.log because the first one was before sfc /scannow.
My System SpecsSystem Spec
16 May 2013   #18
Dylanaw

Windows 7 Home Premium 64 Bit
 
 

Anyone please help me, its so frustating to have constant BSODS..
My System SpecsSystem Spec
18 May 2013   #19
Dylanaw

Windows 7 Home Premium 64 Bit
 
 

Bump, did the help ended here?..
My System SpecsSystem Spec
18 May 2013   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Dylanaw View Post
Bump, did the help ended here?..
I guess Noel is waiting for it .... Windows Update Posting Instructions
Quote   Quote: Originally Posted by NoelDP View Post
Now go through the Windows Update posting instructions again, and see if you can post the detail now.
At the same time you may follow the Blue Screen of Death (BSOD) Posting Instructions so that we can check the crash dumps too.
My System SpecsSystem Spec
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 BSOD Errors when restarting PC




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